I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

I have worked with Lou Woolf many times over the last 21 years; he's the best in the business. His…read moretransaction coordinator is fantastic-Raphaela Feldmann. I would definitely recommend them. I've also used Lou personally on some of my earlier deals when I was more focused on mortgage finance and not on real estate sales. I'm also a realtor in the area, Sicuro. This is both a professional and personal recommendation from somebody who has been in the industry since 1988 and who has owned two successful mortgage banks, and two real estate offices. -Adam Levine

Do yourself a favor don't even think to call them. They represent homeowners who greedy they don't…read morewanna work with you. I will call it even evil people. They don't pay deposit back. We paid everything on time. We take care of the house nicely clean just do yourself a favor don't call them. Agent Hilda Tabrikian

Chuck is a PRO!! He is the ultimate Problem solver! Helped us sell our tri-plex and purchase…read moreanother investment property. He Handled everything like a true PRO from the starting line all the way to the finish line ... and beyond !! Great follow up !! Thanks again Chuck.

Hey Chuck, Just wanted to say it was an absolute pleasure…read moreworking with you. You're incredible at what you do--honest, fair, and always professional. I really appreciate the off-market opportunities you've brought to the table and the fantastic pricing you've been able to secure for investors. Looking forward to working together again soon.

Ran was very professional and helpful to my family with an appraisal. I also appreciated the fast…read moreturnaround. I would recommend him to anyone who needs an appraisal.

Ran was awesome. Punctual. He did great work and explained what he was doing. And answered any…read morequestions we had. Highly recommended.

I would like to recognize the outstanding office team that supported us throughout the sale of our…read morehome. Breanna was incredibly helpful with all of the administrative work, documents, signatures, disclosures, and scheduling. Selling a home involves a tremendous amount of paperwork, and she always stayed organized, responsive, and patient. Whenever we had questions, she took the time to explain everything clearly and thoroughly, making the process much less stressful. Zoe was wonderful throughout the marketing and transaction process. She helped coordinate open houses, inspections, photography appointments, walkthroughs, and many other important details. She was always professional, friendly, and dependable. No matter how busy things became, she never hesitated to answer questions and explain the next steps in detail. What impressed me most about the entire team was their professionalism, communication, and willingness to help. Every interaction was pleasant, and everyone treated us with respect and genuine care. It truly felt like we had a team of experienced professionals guiding us every step of the way. The success of a real estate transaction depends on much more than just the agent, and Dennis's office staff deserves recognition for the excellent service they provide behind the scenes. We are very grateful for all of their hard work and support throughout our home-selling journey.

Our second transaction with Dennis and his team at The Agency was exceptional!…read moreDennis, Breanna, and Marlin prioritized our family's needs, placing personalized advice at the forefront of every step. They fought diligently to secure the best deal and provided clear, supportive guidance throughout the process ....and of course, answered our never ending questions. We know exactly who to call for our real estate needs and highly recommend their dedicated and professional services!

KIG has been managing my rental property for over two years, and I've been really happy with their…read moreservice. As a hands-off investor, it's important for me to have a property management team I can trust, and Derek and Jared have been great. It's hard to find people who care about your property the way they do. Since they took over, everything has gone smoothly. They've made owning rental property easy and stress-free. Thanks KIG. We would give 6 stars if we could!

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

By far the best realtor I have ever worked with. Mario is my realtor for life or at least for as…read morelong as I am in the area he serves. He is extremely knowledgeable about real estate and shared his knowledge with me such that I feel I have learned a lot through this process of buying a home. He is a pleasure to speak to and is very client oriented. He genuinely cares about his clients. He is also very skilled in negotiating. He is everything I am looking for in a realtor. I will recommend him to everyone in the area looking to buy or sell a home.

Mario is just great. We've been trying to sell our house for almost a year. He came to us and said…read morehe'd sell it in less than a month and he did! Not only we sold it but we had a 100k over the asking price. Mario really good at what he does and is a man of his word. I can't recommend him enough.