Took our new puppy here after a lengthy phone conversation about their policies regarding vaccines…read more They assured us we would not need leptospirosis for admission for spaying. They took her inside per these new ridiculous covid protocols, without me. They then proceeded to vaccinate her with the exact vaccine we came here to avoid, without clearing it with me. I was waiting for a phone call from them to discuss her checkup, but I didn't expect one that said ok were all done vaccinating her just like you didn't want! They then apologized for "the mixup" like they gave me a latte instead of a frap. Unprofessional at the least, malpractice at the worst. This practice should be ashamed of having Dr Katherine Mason on staff.

I recently moved to Jarrettsville. I wanted to take my little Chihuahua to a place that really…read morecared. That's why I was not willing to drive all the way back to my old address to keep her tended to there. My first visit at Modonna I had forgotten my phone, did not bring the paperwork that I needed the doctor to read from an ultrasound, I did not know the name of the medications my dog was taking... But in spite of all my craziness that morning they worked with me 100% and treated me kindly. I waved down a tech to let them know that I forgot my phone, so they worked out another method to get me registered They came out to the car to get me personally. The doctor asked me to go home get the medicines and send her all the information. Most doctors would just say let me see your dog and just take the money but she refused to see the dog without knowing the whole history and what medications. So she allowed me to go get the stuff and come back. She read through all five pages of medical records, and can you believe it... She called me personally and stated everything I wanted to hear. My dog was doing better than what those papers had stated. She wanted to continue to see her on a regular basis to check for the masses. I have taken Belle back again for a lump that popped up on her leg. She said no problem with that it's just a fatty tumor. You don't have to do anything...but if it's bothering her we can take it out. Most doctors would just say " she's going to have to have that removed because it's really interfering with her walking ability."That's what I am loving about Madonna. You can tell they're not in it for the money, They really care. And I might add that on visits to the vet prior to Madonna, my dog would shake like crazy and whine. I didn't know what they were doing to her they took her in a back room and I couldn't see. But I know when she came out from the Madonna check up she was so happy and they loved her there. They said "she is the sweetest Chihuahua, most of them bite and growl and bark but she was just licking us and wagging her tail." I feel so at peace knowing that my little Chihuahua 15 years old finally found someone who loves her. I wish I would have known about this place when she was first adopted.

I don't have enough nice things to say about this office and their team…read more I was slightly hysterical this morning about a cat I had just adopted from the SPCA two days prior. Having not even been an existing client, they got me in right away and couldn't have been nicer. From the front desk, to the vet techs, to the doctor who saw us, everyone was extremely caring and friendly. You have a new client for life!

Will never recommend! Beth, the front receptionist was rude and dismissive, this was not at all…read morewhat I expected when I called for more information on their services. She said I'm doing two things at once. She refused to allow me to speak to manager and hung up on me. Certainly not what I expected, after reading all the wonderful reviews! However, a quick search using Mr. Chat and I see I'm not alone in how the front desk treats potential customers adding that they delete negative reviews. I can't imagine being a customer, scary. I'd give them zero stars if it were an option.

Dr. Laura Owens is helping us to navigate a sudden failure of my 5 year old Weimaraner's auto…read moreimmune system. Her care has been thorough, compassionate and well explained all along the way! From the initial diagnosis to our road to recovery--care has been excellent all along the way! Our very sick puppy is now doing so much better and we are very grateful!

They actually take the time to talk to you about your pet! Super friendly staff and top notch…read moregroomer/artist. My bernedoodle is picture perfect thanks to Julia!

We have a large dog and they are so great and patient with our big baby ! Can't say enough about…read moretheir service and love for animals!!!!

We've moved all over and this place is by far the nicest with my dog. They are priced right but a…read morelittle more expensive than our home state. My dog can be a sheddy nervous wreck at the vets and they are loving with him. I get it's their job to but they actually seem like they care and it doesn't seem acting-ish. They don't push you to buy the most expensive products for your pets and let you know your options on what they trust at various prices for flea and tick and heat worm medications. Would recommend this place for your pet imo.

They are kind, and they work with my schedule and budget. They have always treated me and my pets…read morewith compassion and respect.

We have going to see Margaret at her office for many many years with many many of our children…read morepets.. She has a very cozy bedside manner. Her office may not look like St. Joseph or GBMC, but our animals don't mind. The staff in the front office is very accommodating. They will even carry your crates out to your car if you just ask one time. Thank you, Mike and Kathy.

We could not be more happy than we are with Dr. Baker and her team! They are so caring while…read moreoffering the latest services for their furry patients. Everyone at the practice is friendly and helpful. They treat you like family. We lost our beloved Sheldon (cat) earlier this year and Dr. Baker was so involved and engaged with his treatment, even while he was transferred to a specialty hospital. She used every skill and tool in her arsenal to try to get him well and to keep him comfortable until the very end. We could not have asked for a more supportive and compassionate veterinarian and team. They are the best when it comes to how they treat their patients and families. Their prices are reasonable and they give you a discount on your booked appointments. They also have regular walk-in hours, too. We use their boarding services when we go out of town and have been so happy with that service, too. We are clients for life!

I dropped my dog off at Stewartstown Vet Services for boarding around 9:00 a.m. on August 12, 2024…read more Their own record describes him as "anxious but otherwise healthy." About an hour later, I was called and told he wasn't adjusting to boarding and needed to be picked up and taken home. What I wasn't told was how serious his condition had become. Their records document respiratory distress, a cyanotic tongue, oxygen, multiple medications, X-rays and intubation. I was never contacted for consent for these treatments or his transfer to the emergency hospital, and the records provided to me contained no documented vital signs during this emergency. Their record states his breathing tube was removed during transport after he began retching/vomiting. The emergency hospital documented him as "profoundly cyanotic" upon arrival. I ultimately had to make the devastating decision to euthanize my dog that same day. I would never trust this practice with another animal.

On very short notice Dr. McCarty found room in her schedule to make a farm call to care for one of…read moreour best ewes who had experienced a hard delivery and was not passing the placenta. They were extraordinary in their care of our animal and took the time to discuss all of our concerns with us. When they left we felt we had a very good command of the situation and had a solid protocol to follow for the ewe's recovery. She is improved today and we expect her to be 100% soon. I was very impressed with Dr. McCarty's knowledge, their pen-side manner, their commitment to the animal and to educating us so we can do better by all of our sheep in the future. We are very pleased to be clients of Dr. McCarty and the whole team at MCVS.

I wish I could give 0 stars. Our family farm has used this vet for as long as I can remember. We…read morehave not needed them the past year or so. Which is a good thing right? Call the emergency after hours number when I find my sick goat. Understand the reasoning at the time of them declining to come evaluate my goat. Advised me to take him to new bolten which I learned I can not afford 2k just to walk in the door their. Goat made it through the night awesome call the next morning to get him seen and treated for diarrhea they won't see him. They don't have time. Can I also say it's impossible to get into another large animal vet if you're not already a client of theirs. Needless to say with the pure neglect from this vets office hopefully he makes it through till Monday when we have a new patient appointment with a new large animal vet that took the time to give advice for at home treatment until they can see him on Monday. How are small family owned farms supposed to keep going when their local vet just doesn't care?