As I said years ago, I will follow Patty wherever she does. Her new location in Orange County is…read morea hike for me, but Patty is the best. She's an artist, she knows what my hair needs and prioritizes healthy hair. So now, I've got a new look and I'm happy with my results. She so took many precautions to reduce COVID risk. I felt comfortable in the new location. Trust Patty.

Great service! Down to earth women and plenty of talent. Came for wash, trim and install. Will come…read moreagain. Thanks

To the salon owner of studio, 787 in Newburgh New York…read more I am sure by now you've seen this review coming. I wonder though, if you knew or even cared about why it has taken me almost a week to write it. Let me explain. When I came into your salon last Wednesday, I was so excited. You see I have been in a really dark place for months now. I haven't been able to leave my home or go places in public by myself. Coming into your salon by myself was a huge step for me. I had been binge watching the Fab Five on Queer Eye doing makeovers and inspiring people. It was just the inspiration I needed, to make a change for myself. One that would allow me to feel beautiful on the outside. When I walked into your salon and sat down in your chair, you immediately started a conversation where you were judging another person. That should have been my first red flag to get out of there, but instead I stayed. I redirected the conversation, hoping that maybe you would see something from a kinder point of view and before I knew it, you and I got on a conversation of autism and I disclosed to you that I was autistic. As an autistic person, it is very hard for me to speak up for myself. However, at least twice I spoke up showing you the picture of what I had asked for and what didn't look right on my head. Never once did you explain to me why you did not think the cut would work, nor did you offer ideas on how we could get it as close to what I wanted as possible. Once the cut was done, I paid for your service, unhappy, but terrified to start a confrontation with you. I convinced myself instead, that some product and some hair dye would at least help me style my hair, and make it look somewhat presentable. Unfortunately, nothing I did made the cut you gave me look anything close to what I had asked for. I was devastated. After speaking to my daughter, she convinced me to allow her to call you. See, I had no intentions of taking this any further. If you knew anything about me, you would know that I am the most polite and kindest person you will ever meet. I don't like to start confrontation and I always worry about making other people feel bad. So I had all intentions of letting this go, but it was my daughter who stood up for me and said mom let me do this for you, because you did not deserve what you got. I agreed and allowed her to call you in attempt to simply get the money back that I had spent on this horrible cut. To my shock, when she called you, she tried to politely speak to you. However you started yelling at her and you stated that you were not going to give me the cut I asked for because you thought it would look silly and like a Karen cut. I don't know why you thought it was OK to cut someone's hair in a way that they had not asked for, simply based on your opinion of what they wanted. I do not understand why you thought it was your place to make a decision for me, especially without consulting me first. I have spent the better part of the last week in tears. Unable to go out in public, and unable to look in the mirror without breaking down all over again. If the cut I wanted was silly, then the cut that you provided for me is clearly beyond unacceptable. I would have liked to explain to you all that you have put me through, and all that you took away from me. My pride, my dignity, my ability to feel good about myself. However, when I arrived in your salon to pick up my refund, you would not even provide me one moment to ask questions, and to speak with you in a calm, kind and polite manner. Instead you chose to yell at me, speak over top of me, and leave me with so much anxiety and fear as I walked out of your store. This is not how a business owner should behave. I want everyone to know that this is a salon owner, who does not value their clients. This is a salon, owner, who thinks it is appropriate to take a pair of scissors, and violate the people in their chairs. This is a salon owner, who thinks too highly of their ability, to ever hold themselves accountable when they make mistakes. Above all, this salon is not a safe place for vulnerable people to feel heard and seen. Take it from me, go to another salon and let the pictures I've provided speak for themselves. This is a salon owner, who should not have a license to do hair, because it is clear that she believes she also has a license to do harm. For those of you reading this on Google or Yelp, please note that if I could, I would share the full audio recording of the way this salon owner yelled at me when I went to pick up my refund, because I made sure to cover all my bases. This salon is not a safe space, and coincidentally, this is not the only review that this salon has like this. Do your research and go somewhere else.

Today I visited Studio 787 for my first appointment with Irene for cut & color. After decades of…read moreusing the same stylist I recently found myself in need of a new salon. Irene was very welcoming and friendly. She did a great job on my hair! I will be back!

HANDS DOWN THE BEST RELAXER I'VE DONE IN MY LIFE. Folks I just moved from Houston and was terrified…read moreto find a new hair place, but gave this place a try after 3 months of waiting. Let's just say Ms Beatriz, who is a young and BEAUTIFUL GOD FEARING SOUL, placed her hands on my head and performed a miracle. My hair had been breaking too because of chemical poisoning (arsenic) from the last stylist in Italy so I was terrified to have someone else do it. Long story short it was the softest my hair had been, almost like I'm now a baby again. I'm not Dominican and have more course hair but these ladies, all of them love what they do and your hair responds so well to that. Hands down the most beautiful experience for anyone who has had hair trauma. Please go here regardless of who you pray to, but I promise you'll find God and all the angels too there. Thank you so much to everyone of you ladies who are talented and care about your craft. Superheroes with a different kind of cape

Nice customer service and a great experience overall. It was also very convenient. However, I will…read morenever be going back to this salon ever again. They ruined my perfectly healthy hair after I had been going there for about two years. I even referred friends with coily hair textures. If you have any type of Type 4 hair, I do not recommend going there. I trusted these people with my hair, and now it is ruined because of a relaxer and chemicals. It is ridiculous how some people want others to be miserable just because they are not like them.

My hair stylist Kayla really took the time to teach me how to do my hair. I have been seeing her…read morefor years and love how she does my hair and then a week later left up to myself I feel dull again. She heard me with out judgement and walked me through a simple practical routine with all of the steps and products (my hair is very frizzy and oily at the same time) and then literally proceeded to show me and then let me curl my hair so that I get the technique of it. I could not ask for a kinder more professional and stylish hair dresser and studio. Thank you Kayla for helping me feel pretty again!

Entered the salon and was welcomed warmly. Prior to my cut the stylist did not ask for reference…read morepictures. Had to ask the stylist if she'd like to see reference photos prior to starting. Asked her if she could tell what the previous stylist did and she said yes. Told her "perfect, please just mimic that and cut off 1.5-2 inches" During the cut the stylist never adjusted my middle part to make sure everything was center prior to cutting. Didn't question it since she said she was from a very famous high end salon close to NYC and had been a stylist since 2009. The end shape was kinda like the photos so I didn't say anything at the time. The next night after I washed my hair I noticed a section of hair that was longer than it should have been. Brushed it off but then kept thinking how the stylist never checked to make sure her cuts/layers were even. Checked to see if things were even tonight and was horrified. The front of the cut is definitely not even. Can't speak to the back since that's not easy for me to see. Highly disappointed bc I went with a stylist that was highly reviewed on their appointment booking app.

Had my hair cut by Stephanie and I've found my new go to salon! Super happy with how it came out…read moreand Stephanie is so sweet and easy to chat with. Highly recommend!

I can't say enough good things about this salon. I'm so…read morepleased with my haircut!! It's exactly what I wanted and beyond. Stephanie and her husband Anthony are adorable and quite a dynamic team of talent. Stephanie works with how your hair flows and really listens, so important!! The salon itself has such a great style and vibe that you feel like your in their home. Awesome experience!

I needed a new hairstylist and was desperately searching for a quality hair salon in the area. Hair…read moreis really important for me, so when my hairstylist moved I was on the search for a new location, specifically one that can handle my naturally curly, thick hair. Jenni is an awesome stylist, that truly knows how to handle my hair and leaves me feeling beautiful each time I go. Very clean and chic salon.

Got a beautiful haircut and she was able to fit me and my friend in when I called at the last…read moreminute. I let her use her own creativity on the cut and style and I couldn't be more pleased! This place is so clean, calming, and welcoming. I'll definitely be back!

I can't say enough wonderful things about The Art of Hair! Michelle, the owner and stylist, is an…read moreabsolute gem. From the moment you walk through the door, you can feel how much care and passion she puts into her work. The salon itself is so charming -- warm, welcoming, and beautifully decorated -- it's like stepping into a little oasis where you instantly relax. Michelle truly listens to what you want and somehow makes it even better than you imagined. Her attention to detail, creativity, and skill are unmatched. Whether it's a fresh cut, color, or full transformation, I always leave feeling confident and beautiful. If you're looking for a stylist who genuinely cares about her clients and a salon that feels like home, The Art of Hair is the place to go. I'm so grateful to have found Michelle -- she really is the best!

Got my hair done here. Charged me over 300 dollars and they completely destroyed my hair. Took me…read moreyears to grow it out. Found out the girls doing my hair were 16 year old students who didn't have their cosmetology license. Awful

I had a horrible experience. My hair looks amazing and the woman who took care of me, Erin, did a…read morewonderful job. The owner however was very vocal about her opinions on immigration and politics and made me very uncomfortable. I decided to talk to her about it instead of just leaving a review because I wanted there to be a chance of understanding. But she got incredibly defensive and dismissive, saying my youth is the reason I feel that way (I'm forty) and apologizing for "me being offended" instead of for saying offensive things. By the time I left, she was literally yelling, pointing, and saying I'm the judgmental one. If you agree with the statement that "ICE needs to clear out Newburgh" then you will have no issues at this salon and you should go there. They did an incredible job on my hair. If you hear that and feel like you are not a welcome community and not in a safe place, then find somewhere else to go.

Ringlet does not disappoint. I have an 11 year old with coarse curly hair that I did not know what…read moreto do with. I made an appointment for a curly cut hairstyle but what I received was a college class in curly hair care and maintenance. Erin was so patient and amazing. No step or detail was too tedious for her to share and go over with us and not only did her style look beautiful it held up and was able to be recreated after washing.