This dentist office is very clean and professional. There are a lot of forms to fill out prior to…read morecoming, but I appreciate how thorough they are. Parking lot is a little small. We've seen Dr. Kate twice for my toddler and she did a great job cleaning. thoroughly despite his tantrums. We also saw Dr. Paravani but she was not as thorough as she did not clean his molars. West U had us come back to do a full cleaning with Dr. Kate after I raised some questions for no additional cost.

Beware: Lip/Tongue tie diagnosis and procedure. Here's what happened with us. Right after our…read moredaughter's 1st birthday, we took her to West U Pediatric Dentistry for her first dentist appointment. We were expecting just an initial cleaning, counting teeth, etc etc but they caught us off guard when they told us she had a "very pronounced" lip and tongue tie and would need a procedure to correct both. They told us without this procedure, she would experience delays with speech and eating. They also said she would suffer breathing and orthodontic issues later in life. On top of this - they told us if we did not do this procedure within 2 months, she would have to be put under anesthesia for it since she would be too big to swaddle. We were given pricing and paperwork and told each procedure would be $1,500, more if we needed anesthesia. As you might imagine we were blindsided and our initial reaction was "we will do whatever it takes for our daughter", but felt uncomfortable with the entire visit so decided to discuss with our pediatrician first. Our wonderful pediatrician told us not to proceed with any procedures without a second opinion from a Texas Children's ENT. We scheduled with the ENT and saw her today. The doctor said her lip and tongue are both within the normal range and that we "shouldn't consider releasing either any time soon." She said there has been a national trend of overprescribing the procedure for lip and tongue release, and there is a national board that has now drafted protocols for when it actually needs to be done. She said our daughter doesn't meet those criteria by any stretch. She also asked how much the dentist was charging. When we told her $1,500, she said that was outrageous. She recommended we not respond to them and find another dentist, which we have already done. TLDR; get a second opinion and trust your instinct.

Absolutely loved Dr. Chen and her staff, my son is two years old and this was his first tooth…read morecleaning appointment. Dr. Chen sang to him when he got nervous and made the treatment go by really quickly. She truly took the time to listen to my worries about his teeth and gave honest and thoughtful advice. They even let my son pick a toy from their treasure box after his treatment. Can't recommend them enough.

I witnessed a very disturbing interaction at this dentist office in Pearland, Texas. The front desk…read morestaff were extremely rude, passive aggressive, and unprofessional toward a mother who simply came in for her child's appointment. She was not greeted when she walked in, repeatedly asked for her phone number as if they couldn't understand her, and was never even properly checked in before they immediately started asking for $75 upfront. One of the women also kept telling her to move over while assisting another patient even though she was not in anyone's way. The entire interaction felt disrespectful, dismissive, and targeted. Instead of making parents and children feel welcomed, the atmosphere was uncomfortable and hostile. She even spoke with the owner afterward because the treatment was so unacceptable. No parent should be treated that way while trying to get care for their child. Based on what I witnessed, the front desk staff seriously need customer service training or to be replaced altogether.

I have been to other locations of the Lovett Dental chain Houston and had good experiences, but…read morethis particular (Meyerland) location was very disappointing. During my visit, I was billed for procedures that I did not receive. I had to go through the process of getting those charges reversed with my insurance, which was frustrating and time-consuming. The office manager was also unprofessional when I tried to address the issue, and overall, the experience did not feel transparent or trustworthy. I would not recommend this specific location. Again, I have had much better experiences at other locations (Shephard is a good one) in Houston, so I suggest considering those instead. If I could give zero stars, I would.

Horrible! Don't bother coming here. I should've known by the reviews. My daughter's appointment…read morenever got scheduled and I didn't even get a confirmation date or email. I called multiple times and yet they can't even schedule or I have to wait for the dentist? For what? I know she's there Thursdays because I've been told. But I can't schedule if she isn't there? Don't waste your time and energy.

Unethical, Outrageously Dishonest and Completely Unprofessional!!!…read moreThis dental office's conduct was absolutely unacceptable. They told me my little kid's cavities were "very serious" and pushed an outrageous treatment plan involving multiple crowns, nitrous oxide, oral sedation, and anesthesia injections--all unnecessary and expensive. The dentist refused to speak to me directly and hid behind a "consultant" to pressure me into agreeing. I got a second opinion, and the truth was clear: the cavities were minor, and simple fillings were completed in under an hour with none of the excessive sedation or procedures this office claimed were required. This experience felt deceptive, unprofessional, and profit-driven. Parents: please get a second opinion before trusting this office with your child's care.

From the owner: We provide specialized pediatric dentistry for children and adolescents in a "child-friendly"…read moreenvironment. As a pediatric dentist, Dr. Carpio focuses on preventive care to help each child have a healthy smile that will last a lifetime. With TVs in our treatment areas, video games in our waiting room, a parents retreat room, convenient hours and affordable fees, we strive to make your family's visits to our office effective and enjoyable - each and every time.

Great practice very straightforward. Always makes sure im comfortable. Open Saturday is a plus!read more

Excellent care. Excellent Facility. The staff was amazing. My kids enjoyed their visit as well. I…read morehighly recommend. I also love the fact that they are open on Saturdays. I love this place.

What a smart doctor who just wants to make a few more bucks and lose her lifetime patients and…read morereputation! The office is a SCAM, they would perform something you don't need at all (we had it done on 10/2021 and she did it again on 12/2021 for a out of pocket charge) and tell you to pay out of your pocket AT THE TIME of appointment, instead of informing you ahead of time, and then you are obligated to pay. We wouldn't even come over to do the cleaning if we knew they would perform something that weren't covered by the insurance. We had the exact same service done (Cleaning + Fluoride)in October 2021, and she wanted to perform the exact same thing (Cleaning + Fluoride) in early December again and the fluoride was a out of pocket thing without advance notice and permission for the December visit. Why would we need fluoride again in such a short period of time again??? The fact that they knew insurance wouldn't cover the extra service and they still offered us to do it was really bad. And the fact they didn't tell you until you are there, caused us to pay for unnecessary bills that we could have avoided. The customer service is also very unfriendly and rude when you ask them to explain why they performed something unnecessary, she couldn't give out a good answer and directed me to wait for a call back from the doctor. Dr. called back saying they have too many patients to take care of, and they couldn't track down your insurance plan. My problem was still not resolved, and she refused to divided half of my bill because of their failure to prove me a pre-estimate ahead of time, and we had to pay for the entire bill of the unnecessary services they performed. I would suggest this office to provide a pre-estimate before the appointment like most of the other dental offices do to let patient's know the financial responsibilities, a few days notice would be totally fine. There are SO MANY great pediatric dentists in the area, AVOID coming here.

I would recommend Riverstone Pediatric Dentistry with pleasure, Dr.Pandya is professional and…read more patiently addresses concerns and recommend's options.The staff are welcoming & friendly and i like the team's management of appointments, with no wait time.

Our family has seen Dr. Vela for over 10 years. He is an amazing pediatric dentist with the kindest…read moredental hygienists and a sweet front desk staff. If your kids need a pediatric dentist, make an appointment.

We called to schedule our twins 1st dentist visit and cleaning. We were told on the phone that…read morecleanings were covered by our insurance and that there would be no out of pocket expense. The experience otherwise was great. At checkout there was a co pay of $50 a child which we through was odd. But ok. In 40 years of insurance I have never heard of someone paying for a teeth cleaning. But ok. We left. Weeks later we received a bill for the remaining balance due for each child. It appears that this dentistry is not in network for any insurance company, and charges above and beyond what a normal cleaning would cost and be covered, resulting in the inevitability of the client paying for a cleaning. I expressed that I was told they would be covered. The lady on the phone said yes we could have mistaken that I am sorry, and I said ok well should I talk to someone or leave it alone as I am not paying for what I was told was covered. She said I guess don't pay. So that is where they have left it. I am hoping to hear from them so that I can end this review on a positive note.

I have been taking all of my three children to Dr Luben for as long as I can remember. She is an…read moreexcellent pediatrician and I trust her judgement completely. She is a great listener. She is very knowledgeable about medicine, kids and is very wise. In all these years, out of many visits, I honestly do not remember even one time when Dr Luben made us feel rushed during a visit or made us feel like any less than her 100 percent attention was on my children. She helped them get well every time. I am disappointed that my oldest son is too old to see her now. Great doctor, highly recommend.

If you're looking for a pediatric dentist look no further! Dr Goola is amazing, her bed side manner…read moreis out of this world. She makes you feel so comfortable; my son needed to get a few fillings & he mentioned he didn't even feel her give him a shot! Definitely recommend this place, love everything about this place. Always so clean! This place is definitely managed by an amazing person

Great pediatric dentist!!…read more My 18 month old's first dentist visit went very smooth. The waiting room and staff was very nice and helpful. there is a very nice and cool playroom. I love the themes in the office and so did my daughter. She was very relaxed and it went very well. (We did practice beofre which i think helped a lot) the dentist and assistant were awesome with children.