I just want to say that I'm a little put off by your policy. Nobody mentioned a fee for a trial…read morelesson when I made the appointment and looking through my emails you didn't mention the $45 fee for anything until after we missed the appointment. I would have driven all the way to you just to turn around and leave because of your fee that wasn't disclosed upfront. Most local studios and private teachers I have found to offer an initial lesson for free to see if it is a good fit. If that's is not the case with you it would be a much better business practice to be a little more upfront in the future. It feels incredibly dishonest.

I couldn't imagine a more inclusive, comforting, and encouraging environment to learn in! All of…read morethe teachers are so enthusiastic, patient, and well learned in their area of expertise, with many of them regularly performing themselves so they can stay on top of their skills! The owner, Christa, is the most wonderful human being I have ever met, and she takes special care and interest to run this phenomenal institution, often going above and beyond to make sure you're not just achieving your goals, but surpassing them. The wonderful office staff (Hi Laurel, Brittney, and Sarah!) Are ALWAYS happy to see you and handle business with cheerful positivity and distinct organizational skills. Whether you're looking to send your children here or it's time for you to finally learn something you've been dying to try but wasn't ever sure about, this is the place for you!

Recently had an equipment return that for various reasons was "out of the ordinary" (my fault) and…read moreSean made it all work so smoothly, totally satisfied, and lots of good humor working through it. Always have a thumbs up experience at Loud and Clear. Highly recommended.

I can't say enough, good things about Loud and Clear in Cotati. Sarah and all the employees went…read moreabove and beyond, on Christmas Eve for my surprise present search. They were super friendly, honest, helpful. And I found the perfect gift and guitar to give!! Thank you so much! Highly recommend this shop!

Aloha! I lead a group of 120 musicians in Boise, Idaho called Boise Ukulele Group. Words simply…read morecannot express my appreciation for Kala Brand Music's commitment to supporting our music communities let alone their commitment to creating top quality and AFFORDABLE instruments. I really do believe in and promote Kala Brand Music because they've made a believer out of me. Not just through their quality instruments but through their ethics and sincere dedication to promoting music and supporting our music communities. Since "connecting" with Kala about four years ago, I've dealt only with top quality people who care about what they do. My sincerest thanks to all of you. 21 years and already sitting on top. Happy anniversary! BUG-Daddy

Came with a broken tuner! It came with a tuner that seemed sticky but worked so I didn't worry…read moreabout it. A year later when I went to change the strings I realized it was broken and would no longer hold. I called and told them about it and they said it was out of warranty. Then they sent me a link to order the part that had the part listed as out of stock. I'm calling them again now for the third time. I would not recommend this brand. They sold a broken product and where very cavalier about it.

The best and only technician I would bring my Mesa Boogie amp to. Shane is an incredible electrical…read moreengineer. I brought my 30 year old Mess Boogie amp in for repair due to a faulty "B" channel. He did an excellent job in repairing it.

A+ build quality. Components are tight. Rugged and built to lasts…read more Great OEM celestian speakers. Love my: 5:50 Express DC2 Rectifier 2X12 cabinet

Just had an early 2000s Tacoma acoustic bass repaired there that we picked up for a screaming deal…read moreat a local pawn shop. The top was lifting and the action was in desperate need of a setup (to the point where they had to shim both the neck and saddle a bit). I can't say the repair was blazing fast or i'd be misleading (around 3 weeks turn around), but frankly I would rather the repair be done well than fast. You cannot even see the seam where the top was lifting, the action is phenomenal, and the interactions with the employees were always jovial and pleasant. You can tell the techs working there absolutely love what they do, and that's always refreshing to see in artisanal jobs like luthier work.

Have had 3 of my guitars worked on by Geoff and his crew and have been very happy with how my…read moreguitars have played afterwards. I like that they offer classes on how to work on your guitar and they are all friendly and ready to help. Thanks, guys.

I have almost always wanted to learn how to play the piano. Finally as an older adult I had the…read moretime and a piano. I looked around for the right teacher and was delighted to find Roxanne. I wanted theory and ear training to go along with my keyboard learning and Roxanne helped me get through the Julie Johnson series. Whether it was Bach or hymns or popular songs Roxanne always had ways to help me play better. I am grateful for all she taught me. I looked forward to her lessons and really miss them since moving away.

Roxanne is a fantastic piano teacher. My daughter has learned more in 6 months than she did in 5…read moreyears at a prominent local music school. My child is reading and playing music with an understanding she wasn't getting previously. She looks forward to her lessons with Roxanne and loves the process of learning with her. Roxannes ability to relate with and teach is a pleasure to observe as I am welcome to and many times will sit in on the lesson. I feel so fortunate to have her working with my child. Roxanne is also a positve influence and demonstrates to my daughter how to love music and those she shares her incredible talent and skills with. I can only speak positively about my experience with Roxanne she is an incredible piano teacher and a wonderful person.

I don't know how I am the first to comment but Gailene is amazing! She is amazingly patient, kind…read moreand encouraging. At 56 I decided learning guitar was next on my bucket list so that I could one day sit around the campfire with the family and have a sing a long, in just a few months Gailene has me playing actual songs! I highly recommend Gailene whether is for learning guitar or improving your singing, she will help you get where you want to go.

From the owner: I'm a Voice and Performance Coach that works with every level of artist, from novices to touring…read moremusicians (and public speakers). I specialize in professional warmups, pitch accuracy, and the flexibility and soul-level of the individuals voice and performance. We explore any aspects of the voice (from actual physical or psychological hindrances) that are obstructing the voice from it's freedom, then work on the performance of each project.