Super thankful for this shop which now has our dedicated business! We went the day of the ice…read morestorm, desperate for new tires because ours were bald. I'm not sure if it was the owner, but he was super helpful and quick despite not even being open for business that day - he stayed to help the community, including the several others that showed up while my husband was there. The value was very fair - but honestly, they'll get our business because of their character and how they run a business! Definitely better than any chain. 5/5, cannot recommend enough.

Great experience! Professional and fast service. I was driving a borrowed car when I hit a pothole…read morethat blew a hole in the tire. They were open on a Sunday and provided comparable tire options, they also reshape the rim that had a couple of dents and polish up some scratches as a result of hitting the pothole. New and used tires are reasonably priced!

The people at Honest-1 Auto Care are top notch. They do quality work at a reasonable price. The…read moreonly caveat is they are very popular so sometimes you have to wait a day or two to get all services completed. That usually includes ordering parts needed. The wait is always worth it for me! I always drive away knowing my vehicle is road worthy and safe again.

Very difficult to get in touch with your service advisor. The service manager called me back…read moreyesterday, apparently from his personal cell. When I was unable to get a hold of my service advisor this morning, I called back and Jeff blocked my number.

Absolute f***ing rip off of a place. They wanna charge me $1700 to fix an AC hose that's leaking…read more When I kindly declined they still are charging me $620 for a diagnostic. Anyone with half a brain knows it doesn't cost over $600 to diagnose a f***ing car.

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

get ready to have your car take forever to be repaired and get ready to lay down several hundred…read moredollars to fix your minor issue. First you will get enrolled in their notification/text system with your appt there you will be greeted by folks on computers overly asking questions about your issue you will be given free coffee and popcorn but you'll pay for that later. Do not recommend.

Went in to get truck lift inspected for issues. They were very knowledgeable, thorough, honest and…read morekind. We will definitely be using them in the future. Highly recommend!

I got off to bad start with this company when my husband carried in a vintage car for brakes. We…read moredid not expect the price on brakes to be so high but the owner actually took us into the shop to see what had to be done. We didn't understand the billing statement and the owner even admitted a few tweaks to the statement probably needed to be made to make it clearer. We were not impressed at first but when Mr Joel showed us the work had been done, it smoothed our ruffled feathers. I believe I can trust them to do work on my vehicle in the future and for a fair price.

Fixed something I ask but nothing that was broke, they said they would check it out, I called after…read morethe the repair, I said I still hear clunking, he said oh yeah I forgot to tell you that you will need sway bar links replaced, I know they've had good reviews but not this time, you can't trust no one in this town any more, frost you get a D+

My family and l have taking our vehicles to Frost for 25+ years, with never an issue. Great service…read moreand pricing. The last 2 years we had to take all four of our vehicles back for oil leaks. One car a bolt was broken in manifold and hidden with sealant and after replacing my oil cooler in our work vehicle , found by another mechanic the manifold was crack. by replacement. Said he is retiring...have a nice one.

We were driving through town and our tire light lit up. We stopped and put air in the tire. We…read morecalled them and was told they could take care of us. Sure enough, we were in and out in less than 10 minutes. They pulled out the screw and plugged the tire. So happy they were honest and didn't try to sell us new tires. Thanks guys!

Called and asked for a quote on tires. Got quoted for $50 more per tire than I was seeing for the…read moresame tires on the Walmart website. I simply asked if they were willing to be a bit more competitive on the price. The guy HUNG UP on me! Never had a small business treat me that way A simple "no" would've sufficed. I'll never do business at a place that treats potential customers as such. Good luck. P.S. Called Gateway Tire Center in Clarksville and they have comparable tires for the same prices I was seeing online. Guess where I'm gonna go spend my money?

I had an excellent experience. Last year, I received a 2004 Ford Taurus SES from my father, and it…read morehas been my runner vehicle for my light fixture and décor business based out of Atlanta, GA. The car has over 300,000 miles on it but has always run like a brand-new vehicle, so when I started having issues with it struggling to accelerate past 40 mph and having trouble going up hills, I knew something wasn't right. When I first got the vehicle, we took it to Pep Boys, and they recommended that we visit a muffler shop to have the catalytic converter inspected. It was rusty, and although there weren't any visible holes or broken parts, we were told it was fine but I found out that that's not a part that you could just inspect from the outside. A family friend of ours, Demetrius R, who is a mechanic initially offered to do the work for us at a great price, but he actually ended up recommending Kraft Street Muffler -- and I'm so glad he did. I ordered an OEM catalytic converter from AutoZone ahead of time, and when I called Kraft Street Muffler for a labor quote, I was shocked to hear it was only $150 before taxes. Even better, they were able to get us in immediately, and the entire job only took about an hour. The technician who serviced my vehicle was extremely friendly, professional, and very knowledgeable. He took the time to educate us about the car and explain things in a way that went above and beyond what I expected. Since the repair, there are no more check engine lights on, and the car runs even more amazing than before. Faster and more powerful. Overall, it was a smooth, affordable, and trustworthy experience. I will absolutely continue to use and recommend Kraft Street Muffler to anyone needing exhaust or catalytic converter work.

Only go if your looking for a cheap repair and a cheap job done. May be a fine shop for repairs…read more Not the shop for custom exhausts.