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    Magic Tours Nola

    3.3 (3 reviews)
    Closed • 8:00 am - 8:00 pm

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    10 years ago

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    Vacations At Sea - Dining

    Vacations At Sea

    4.6(10 reviews)
    6.4 km•Mid-City

    You may not know this or not even care but you lost a customer due to poor service. I recently…read morebooked another cruise through VACATION AT Sea. Unfortunately I had to cancel because my wife was having surgery two days prior to boarding. Everything was paid for Airfare , Cruise , Drink Package , Excursions , Insurance and Fine dining were all purchased. Your rep told me to handle the airfare and she would handle everything else. The Airfare was credited and I was issues a voucher for future flights. Aon which handles the insurance for Carnival was a nightmare. I sent doctor forms. They sent me forms to have doctor fill out and when all said an done the said they would issue me 100% for the Cruise fee minus the insurance. This is not a problem. Now all the extra stuff was Carnivals job to refund me and Lisa said she would handle this......and she didn't she just took their word! Carnival gave me a few refunds but not everything. I emailed Lisa a copy of my bank statements. This show's what was taken out and what was credited. Now Minus the cost of the insurance ( how can AON deduct insurance and Carnival as well blows my mind) and I am still out of pocket almost 600.00. I explained this to Lisa and she said " Carnival said they refunded you everything ". I know what they said but the proof is in the numbers , I needed a rep to fight for me and not settle for just what CARNIVALS says. My wife and I cruise twice a year so we are not a huge account but we are loyal and would not think of going to a different agency ..until after this nightmare. So disappointed, because I told Lisa the same thing I will never book again , not surprised, don't think she even cared, because AGAIN she didn't even fight to keep us.

    entire booking process was smooth, and they even followed up to ensure everything was going well…read moreduring my trip. Highly recommended for stress-free travel planning!

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    Vacations At Sea - Half Moon Cay

    Half Moon Cay

    Vacations At Sea - Pool Deck

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    Promenade

    Huron Tours & Travel

    Huron Tours & Travel

    5.0(5 reviews)
    4.4 km•Fontainebleau

    Both my husband and I (68 years old) spent our careers traveling for business and when it came to…read moreEuropean vacations, we had always done all of the extensive planning and driving.....until two weeks ago when we took the Northern Italy/Lake Como Autumn Gardens tour with Katie and John. Now we are completely spoiled! Over the past 20 years, they have built strong local relationships which result in their guests reaping the benefits of expert guides, lovely hotels, admittance to chateaus and gardens which might not have otherwise been open....not to mention great food prepared just for us! We appreciated the small group (under 20), staying at each hotel for 4 nights, the variety of gardens and activities as well as the pace. The days were full but most evenings were free to explore and enjoy dining by ourselves. We highly recommend and look forward to joining them on another very special vacation! Betsy and John L.

    John and Katie Kosta are the most wonderful couple to travel with. They make every tour a magical…read moreadventure. Well planned, organized, educational, unique and a lot of fun. The gardens, villas, city tours and private homes are what make these tours so very special and so enjoyable. The accommodations are always excellent and the garden experiences unique and fascinating. Their dining choices are also fantastic and did I mention their detailed planning and personal care throughout the trip. Have now participated in 7 tours and looking forward to more.

    Magic Tours Nola - travelagents - Updated September 2026

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