I recently hired Blackhawk Security Tech to install a wired camera system at my home, and I…read morecouldn't be more satisfied with the experience. Brian was the technician assigned to the job, and he was outstanding. The installation required running multiple cables through the attic in nearly 90-degree Florida weather, yet he worked efficiently and completed the entire installation flawlessly in just a few hours. Brian was professional, knowledgeable, and took the time to ensure everything was installed properly and functioning as expected. The quality of his work was excellent, and the finished product looks great. I highly recommend Brian and Blackhawk Security Tech to anyone looking for a reliable and professional security camera installation company.

wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone

Penuel made the whole experience effortless! He is very professional and works quickly. He knows…read morehis stuff! Ohana came the same day within 3hrs, made great suggestions on security upgrades. Thanks Ohana! From everyone at Brock Group

Michael was awesome! I had a busy day and while going in and out of my house, some how my sliding…read moreglass door locked (still dont know how as theres safeguards built into the lock to prevent that) called Ohana and the gentleman i spoke to was great and said he would send some one right away. In less than 30 min Michael showed up. Super friendly and we chatted as he went to work on my front door lock. Its an old one so it was fussy.. but he got open with some patience. Highly recommend

Friendly and speedy service. I was able to get a same day appointment which helped tremendously…read morebecause of my work schedule. Very reasonably priced, I would recommend this company anytime. Joe was phenomenal.

What a great experience. I was so nervous getting new locks installed but Joe is a professional…read morewith a wonderful personality. Arrived promptly on time, knew exactly what would work for me. Was so conscientious- even made sure the locks matched the doors! Pricing was reasonable and he was so quick and efficient. I would recommend this company to all my loved ones and friends! Great service, great company, thank you!!!

Tough. Because there were good and not as goods. I had…read moreseen some good reviews out there on sites and as I wanted to get proactive about getting something set up for my record player besides my cheap speakers, so with some positive reviews I went with On the Wall. A fella came out and looked at the situation. Inside speakers and outside speakers to connect to the record player. When we got a day set on, a guy came out. Really nice guy who knew his stuff, but didn't know this system. It was literally his first time looking at it. He went at it with confidence and got the speakers set, despite the speaker stands missing. When it got time to program it to use he had to just work his way through it. It took more time to get the speakers to turn on right that the installation. They are top of the line speakers, and a great central system. But with the speaker stand situation and feeling hung out to dry on service, it hurt a little.

They insisted on getting a Zelle deposit, I said no I would only give a credit card for a 50%…read moredeposit to show up at the house. Thank God I did because I'm disputing it. They never bothered to call, I waited the whole day, no one showed up, the second time they didn't even bother to text me that day and waited until Monday to come up with an excuse why no one showed up, on the third reschedule. I waited until 4 PM for them to tell me they weren't coming and wanted to reschedule. At this point, I honestly believe this company is just generating AI Messages and wants to get your deposit. don't bother using them. You won't get anything.

I've been purchasing from Alarm Grid for years, and recently decided to replace my Honeywell L5200…read moreLYNX Touch panel that was no longer functioning properly. I put it off for months, but when I finally started researching replacement options, Alarm Grid's videos and information were everywhere--YouTube, forums, and Google searches. After learning that my old panel was discontinued, Alarm Grid's resources clearly explained how to upgrade to the Honeywell/Resideo PROA7PLUS ProSeries 7-inch touchscreen panel, along with adding the PROTAKEOVER module to maintain compatibility with my existing Honeywell 5800 Series wireless sensors. I ordered both the panel and module and received them in just five days with free shipping. Installation was straightforward thanks to Alarm Grid's step-by-step YouTube videos. I did initially have trouble configuring my window and door sensors, but after realizing they needed to be set to "Service 2" in the programming, all my 5816 sensors worked perfectly. I also decided to add monitoring with app-based arm/disarm for just $10 per month. Nicholas Fuller activated my system remotely and made the entire process seamless. Huge thanks to Alarm Grid and the entire team for their expertise, professionalism, and top-notch customer service. I couldn't be more satisfied with the experience!

by far best internet company in San Antonio little to no outages and the fastest speeds in the…read morewest...

I am an extremely tech averse 62-year-old Realtor. So I have had the same laptop for ever. I can't…read moreeven remember when I bought it. But I hung onto it like grim death because I was afraid to learn a new system. It took all I had to figure this one out. But finally, the day came and I had no choice. I was so fortunate to find Mansur and Tech Pro! In less than 24 hours, he was able to provide me a new computer that I could figure out and transfer all my data to it. On top of that, he patiently helped me get the new unit up and running. (Finding passwords etc, my personal nightmare) Needless to say, he will be my New tech genius moving forward. I I am so very grateful!

Great service and price every time! Very efficient and professional. 100%. Recommended!read more

I have been using Act security for over 10 years. When i purchased my home it had a security system…read morebefore so all i really needed was monitoring. I had called a few other companies for prices but was surprised how expensive it was. When Dale from Act came out to my home he said my equipment was fine to use and i would not have to replace it, wheras the other companies wanted me to "upgrade" for a fee . I have monitoring and pay half of what the other companies wanted. If i have any issues with the equipment all i need to do is make a phone call and Dale is there within 24 hours. Its difficult to find that kind of service these days. i highly recommend this company if you like getting great service for a great price

I wish I could give 0 stars. When our system indicated a comm error, we called Dale Burger who…read moresaid he was in our area and knew exactly what the problem was. He dropped by, opened the unit and removed the battery and then reconnected. This was a 'system reset'. Any 6-yr-old could do the procedure. He then expected a $45 fee when he hadn't advised us in advance there would be a charge and clearly this was something we could have done ourselves for no fee. The security company was acquired by Monotronix some years ago and I NEVER would have agreed to be a customer of Monotronix had I known this (had horrible experience with them in Las Vegas)

This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!

I would recommend this company. Friendly company. Have worked with for years. They cancelled my…read moreservice since I did not have internet at my house.

We were customers for over two decades but their responsiveness and customer service have left a…read morelot to be desired lately. Their phone manners are deplorable nowadays. After having to listen to a male in the office yell at us on the phone (because we called too many times) the next day a technician was sent out. He acted very strangely, made my family feel uncomfortable and after he left the same problem with sensors remained.!