This pet store sold me an extremely sick ferret that is 5+ years old. I have contacted the store to…read morework something out about the issue, provided vet records proving the age and poor health of the animal, and have since been ignored by staff and the owner.

This store has very good staff everyone is friendly and will answer your questions to the best of…read moretheir knowledge, & they have the best live/frozen feeder prices in saginaw, Bay City & midland.

We've had our little boy Nikki groomed at a few PetSmart grooming salons (Orem Utah, Green Bay…read moreWisconsin, Gaylord, etc...) and the grooming salon Saginaw, Michigan has always been the best... especially "Holly", she is a fantastic groomer. Holly is very patient with our little guy Nikki, and is very good at doing what we ask her to do. We recommend her 110% ....Holly gets 10 stars from us. Thank Holly for be such a great groomer for our Nikki.

Everything is grossly overpriced and their dog "training" is as total waste of time and money.read more

first off I would like to say the greeting I got was very welcoming ! we came in to look for a new…read moreaddition to our family the staff was very knowledgeable and listened to what we were looking for in a pet,what would work with our "life"schedule,and the level of care needed!we ended up walking away with a beautiful healthy beardie! You can tell they really care not only for the animals but for the customer ! I feel like they are very genuine people that put a lot of love into what they do! I would highly recommend this store for your scaly and furry babies! Thank you again for our new guy we absolutely love him!

I bought a $20 fish from them and within 12 hours it died. I took a water sample to Petsmart to…read morefind out the issue. There was nothing outside the normal limits. They did not care that I showed them the info and said that there are NO guarantees. Nothing. Not even store credit. I would not waste your money buying fish from them. You'd be better off buying your fish from Pet Supplies Plus, Petsmart, or even Meijer, where they guarantee their fish.

My grandfather went to this store when it started up and sang it's praises…read more I went to this store last week and was disgusted. It smells, the animals are kept in terrible condition, the employees are rude and don't seem to know very much about the animals which could be excused if they could at least be somewhat polite about it... or keep the store clean... I understand the smaller stores have trouble competing against the larger ones but it seems like this one has completely given up. I'll take my business to PetSmart gladly. Sorry Frank, your store got ruined.

Ocean Odyssey has new owners! As a family run business they take pride in the store and are making…read moremany improvements. The sore is looking fantastic with new tanks, cages and critters. Stop in and see their progress, you'll be amazed!

Excellent selection of higher quality cat food. They carry the brand I have only been able to find…read moreonline other than here. Very friendly employees that are very helpful as well.

They always have cool things my daisy dog will love. They have excellent prices and I always get…read moregood service.

This is the best store around. The employees are always…read morewilling to help. There is always great deals. The employees know a lot about pets/animals. Very knowledgeable. Great place to shop.

I really appreciate the team members being so helpful when I shop the Essexville store. Super…read morefriendly. Most always have what I need.

Clean store. Visible staff. Purchased aquatic fish and 6 months later still thriving. Great store.read more

This place has everything you could ever need for your pets! They even let you handle potential…read morepets. My husband and I have three Pus, one Pomeranian, two tuxedo cats and one orange cat. We only feed them Fromm (dogs), Wellness (cats). We use pill pockets for meds and Naturpet or Nutri-Vet. The prices are reasonable and they always have the stock we need. I love their staff! The folks who work there are compassionate and intuitive to the needs of their customers. Great place!