This place is a mess their customer service sucks . They are rude and they don't let you talk they…read morewant to talk over you. I wish they had some corporate place where I can complain to get the receptionist fired

I always feel welcome. The therapy gets the job done with minimal pain. The therapist is…read moreknowledgeable and has developed an effective plan for my recovery.

All staff are very friendly and accommodating to any request I may have. The place is kept clean…read more My personal tasks are relevant to my needs and clear directions are given. Appointments are VERY flexible, which is a great help to me. I was sent to a different PT business awhile back, and quit after a couple visits. The experience was horrible in every way, from dirty and overused equipment, to employees quickly giving you vague directions and scooting back to their chitchat group! Both thumbs straight up for Solano Sports Therapy!!

After having foot surgery, my foot was pretty immobile and still in a bit of pain. I started…read moreworking with Martin and even after one session I could feel a vast improvement. He is very knowledgeable and personable. I highly recommend this place. Martin is great and just observing the other physical therapists they seem happy to work here, knowledgeable and friendly as well.

I agree. I have a family friend there now and the facility isn't allowing his family to visit. His…read moreex girlfriend lied to the courts to get a guardianship over him and is trying to isolate him and push him into marriage! While he's recovering from a sever brain injury!! For money no doubt. It's appalling to me that people get away with these things. But Dan I am praying for your family member too!! This facility has a great reputation, my frustration is with the court systems not so much them but they're allowing it or turning a blind eye and patient neglect/abuse is a huge concern!!! Stay strong and pray constantly!!!

This facility seriously helped my uncle. I am shocked at the A and B comparison between when he got…read moreout of the hospital and could hardly speak- to now he can form sentences and even walk. The staff were extremely friendly and diverse. The management were very easy going and polite with their communication. The clients there each get seperate therapy activities/exercises based on what they need. This is truly a company that escapes the "insurrance companies dictate all" cloud of hospitals and works with people.

Rachel is great! We were able to communicate all my struggles and pains. She was able to do an…read moreinternal assessment and point out the muscles that were tense and weak. She gave me some stretches and exercises to do until we meet again. Excited to see how my body improves and how my pregnancy will be. Other things to note: Rachel has a room in the same building as the wellness studio but is shared. There is a couch you can wait on once you walk in.

Caring, professional, and helped me with a chronic, difficult issue that lingered despite other…read moreprofessional help. Dr Hammond is the practitioner to see if you need resolution in areas of our body that are over overlooked and not properly addressed. Highly recommend!

I've left three messages over the last week and no one has called me back. Terrible customer…read moreservice.

Therapists were fine. BUT THEY CANCEL HALF OF THE APPOINTMENTS SET. Never had 1 therapist…read moreassigned to me. That was ok but then they cancel stating the therapist is unavailable. TERRIBLE COMMUNICATION! What can do? Go somewhere else.

l agree with everyone else. Dr vo is fantastic but the front desk and their inability to handle…read moreappointments as well as deal with insurance claims is unbelievable. Do not waste your time.

What a great gym. Everyone is so helpful and kind very supportive to. will tell my friends and dad .read more

I used to go to Crux Rehab in West Sacramento but was happy to be able to now go somewhere local…read more Unfortunately (or fortunately?) I never got to see a therapist because of their blunders. Berger called the day before my first appointment to reschedule for about two weeks out because they paired me with a PT instead of a hand specialist. Less than 24 hours before my new appointment, they called to move my time forward by 20 minutes because an error was made on timing. I returned their call with a message saying I agreed to the new time. About 20 minutes later, they leave a message saying they have to reschedule me for the following week because the specialist they paired me with doesn't take my insurance. At that point, I was done...but apparently they weren't; They sent me a text and email the next morning saying I missed my appointment (the one they had canceled!). Needless to say, I'll be returning to Crux.

8 months ago, I visited Burger for back pain. After two months of treatment I felt better than…read moreever. My back pain has yet to return. I had the same therapist every visit, I was never pressured to schedule more appointments than necessary, and I found it easy to schedule appointments.

Ryan is some sort of wizard with such a deep understanding of the body and movement. He helped me…read moresolve recurring pain I had in my back from a two year old jiu jitsu injury after my regular physical therapy was ineffective. After just one session here I immediately felt improvement. The drastic change in comfort with my bjj rolling sessions was crazy. With a few more sessions he helped me with some other minor issues I was having with my hips/knees and posture, and every session I left feeling excited about my progress. Well worth it! Incredible how much potential for bodily improvement there is in the details. Thanks Ryan!!

A trainer at my gym noted that my lats were very tight, which was inhibiting some lat-involved…read moremovements, like front rack barbell movements. I signed up for a sports massage with Niels Pedersen, and after one lat-torturing (in the best way) session, I noticed that I had gained several inches on my strict toes-to-bar, another lat-heavy movement that I had been trying and failing to unlock for the last two years (but was not on my radar in relation to the massage therapy). I signed up for a second session with Niels, and the week after, to my astonishment (and to that of my cheering gym peers who witnessed my prior struggles), I suddenly can do strict toes-to-bar! Huge thank you to Niels and the magic/slight torture he bestowed.

They don't call you back to let you know if you have an appointment. I was called the day before…read moreour scheduled appointment that when we come tomorrow at 8 am in the morning they may not be able to see us. The doctor didn't send them a signed referral. North Bay had three months to get this taken care of and to let me know what was happening. To tell me the day before!! That is not acceptable. I called the doctor and he got it over to them, but North Bay didn't call me back to tell me they got it like they said they would. I started called North Bay at around 2:30, but no one called me back and all I got was their answering machine. Also, I have gone back there in person to get things moving. I want to go to Davis rehab, but we have lost over three months waiting for them when they told us it only takes three to four weeks to get into the rehab. They run as bad and their ER room does.

Had a great time at physical therapy, before going I was nervous and embarrassed!!! Greatful to the…read morestaff for making me feel comfortable , it was clean and friendly. Really great customer service all around!