Very poor communication. Vastly different pricing for repair depending on who you talk to and…read moremostly never answer the phone. I still have not received a call on the status of my repair after 3 weeks and cannot get anyone on the phone, even after leaving three voicemails. Would not recommend!

Poor service at this location. Took my lawnmower in to get a tune up and have a part replaced on…read morethe wheel. They had it for 6 weeks with no communication on their part to provide a status update. After repeated phone calls by me, they finally told me the part that was needed and on back order was actually not required. 6 weeks of waiting for nothing. Would not recommend them.

If you're a tool person, then this is a playground of tools for you. I experienced a recent theft…read moreof all my power tools, and Idaho Tool was great in offering me pricing for insurance reasons. I ended up buying everything from them simply due to the service and fair pricing they offered. The inventory is huge, and I'm guessing they have almost anything you'd ever want or need.

I brought in my Ryobi Electric Mower which has been a steaming pile of shxx since its purchase from…read moreHome Depot. Two years in, the mower would shut off-no rhyme or reason. Home Depot was useless but a customer who overheard me made some suggestions: 1) Don't buy anything from Ryobi again. 2) Take the mower to Idaho Tool &Equiptment. So, I took the mower in and was told they aren't a certified Ryobi Dealer, but they do work on the brand. The nice gentleman said they've gone through a lot of Ryobi servicing for the same issue that I had. "4-6" weeks is what he said to fix it. It took 2.5 weeks!!! The service dept left me a message that I could pick it up. NO CHARGE!!!!! It seems the warranty from the manufacturer was still valid. I had no clue. They could have charged me hundreds and I would have paid it. The people who work here are friendly, knowledgeable and HONEST!!!! They have me for life! I'll probably pay a little more for hardware, tools etc, but people who own small family businesses should be supported, ESPECIALLY when their customers are local and sick of supporting mammoth-sized monopolies who couldn't give a rats ass about customer service or satisfaction!!! Kudos to the owner of Idaho Tool & Equipment. The below rating is 10 STARS-NOT 5, but Yelp limits the amount of satisfaction one can express.

Well run parts and service department. Also dealt with rental department, which was also good. Dave…read morein sales (one of the owners) was great to deal with!

THIS COMPANY ROCKS! Great customer- CARE! I called and left a message to see if they buy…read moreappliances. I got a call from a awesome gentleman, who gave me information on who to call-- as for him not buying used appliances. Additionally, he stayed on the phone and gave recommendations AND how much I should sell for! He was so pleasant and helpful! This type of customer service is RARE! Thank you, Express Appliance Outlet! If I move back to this area, I will buy from this Company!

This place is the best! We needed a new dryer and we needed it right away. After looking online at…read moredifferent places and seeing that many of the models we were considering would not be shipped or available for more than a month - I have four children living at home, no way could we go a month without a dryer! - and were simply out of our price range we headed to Express Appliance. I had given up hopes of getting one of the nicer dryers and began looking at very basic models. However, I was able to get an awesome extra-large capacity (did I mention the 4 kids?!) dryer for several hundred dollars less than anywhere else - bringing the price right into our budget. Yes, there was a dent on the side, but seriously who will ever notice that? And honestly, who goes in your laundry room outside of those who see you first thing in the morning with all your own personal dings and dents! Tim was amazing! There was a black smudge on the front of the (white) dryer and I asked him if he thought I could paint over that (I wasn't too concerned about it, but just in case I wanted to make it look perfect) and he offered to do that for me before we left! He helped my hubby load it into the back of our minivan (4 kids, remember...) and we had it home and running before the next load of laundry was ready to be switched (4 kids, remember... laundry is an everyday event in this house) and I love it. It works perfectly and even if there is a problem I have faith that they will stand by their word to help me get it fixed, but I do not see that happening.

Today I met with Nancy at the Nampa showroom and she was extremely helpful and friendly. She took…read morethe time to show me all of the sheds, answer my questions, and provide me with a detailed quote. Her customer service was outstanding, and I would highly recommend working with her if you're looking for great service and expert advice.

I wasn't as angry of when I had to go running around transferring funds because of an inadequate…read morecustomer service rep not giving a courtesy call and advising they were auto withdrawing WITHOUT PERMISSION money out of my checking account but I am livid (coming back to finish after install). They haven't even built the shed yet. And believe me, this review is not even completed. I'll be back to give the rest of my opinion. I think a few employees better start getting their resumes up to date. I'm back and pissed now. I can't believe the reviews of how Nancy is so wonderful. OMG, she needs to find another job and take Ryan with her. She was no help from the beginning. She ruined everything, she couldn't comprehend simple instructions, the cement pad was by my fault measured incorrectly because of her ignorance and unhelpful customer service. Ryan didn't care, he just wanted a conference call to save her job. He never checked back and I never heard from the owner, that if I was an owner and new there was a lack of communication and an irate customer I'd be on the phone step by step. Let's see how it turns out by end of build. The installers worked with me very kindly and intelligent compared to the actual office workers. Oh, and your "brillant" Nancy didn't say anything about the door on HER DESIGN, hitting the fence. So I had to have the installers turn the shed MY WAY WHICH WAS THE ORIGINAL WAY, so it won't hit anything. I should have gone with Stor Mor shed

Blown away!' First time ordering from cutlery shoppe. Put my order in Tuesday night. By Wednesday…read moreit was in the mail and I received it at 1:00 pm Friday all the way in New York. And I only used the free ground shipping! Got an exclusive Spyderco military 2. They go above and beyond and they added foam inside the knife box so it doesn't bounce around. And then they also include a bag of candy and a keychain and sticker. My only recommendation would be to include a QR code with a direct link to leave a 5 star review. Bottom line.... First time customer. Super happy. Will be ordering again asap!

Ordered the exclusive REX 121 steel knife from them and the shipping was really fast. I got me…read morepackage within the week. The owner is a very nice guy. Communication was fast and great. I also got some of their free goodies in the bag. Def will buy from them again.

Coltrin Vac Salesperson Isaac met me at my home and gave me a quote for an install for my retro…read morehome, he was on time, friendly & professional. I received the quote same day. I scheduled the installation and they were able to install the next day. The installers Corbyn & Keaton were very professional, friendly, and got the job done. they tested the system. cleaned up after their work. Very pleased with Coltrin Company & employees work. I recommend Coltrin Central Vacuum!

Just got another Coltrin Central Vac installed in our new home. Hard to imagine not having one…read morenow that we know how efficient and convenient a central vac can be. The buying and installation went smooth and the customer service at Coltrin is fantastic. They are very organized and communication is not a problem. Remember, you get what you pay for. You can find cheaper central vac systems out there but you can't beat the quality and ease of use that a Coltrin provides.

Had this company install new quartz countertops in the galley and the bathroom in our 38 foot…read moremotorhome. Perfecto! Professional, prompt and courteous. I highly recommend this company and would use them in a house, boat, trailer, 5th wheel or motorhome.

I have a very small kitchen in a beautiful and unique home. Most contractors are not interested in…read moresmall projects. They all want a $50K+ kitchen remodel to even give a quote. Artistic Granite & Marble took me and my little project seriously. They had to come out and measure twice. The first time, so I had a clue about the price, so I could budget for the quartz countertops. (Many contractors double the price for a small kitchen because they really don't want the job.) It took several months for me to have the $$$ to go forward. Everyone from their project manager, the estimator and the installers were great. They were on time, precise and professional. I couldn't be more pleased with my updated kitchen. Thank you, Artistic Granite & Marble!!!