1. Triumph Boise

1. Triumph Boise

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Meridian, ID

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Triumph Boise

2.6 (5 reviews)
Closed 9:30 am - 6:00 pm

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Indian Motorcycle Boise

Indian Motorcycle Boise

3.5
(11 reviews)
$$$$

Over the past four years I've had my bike service by this dealership and up to this point I've been…read morevery satisfied with her service level. Recently, I had it serviced in preparation of a nine day long motorcycle trip and it was a complete disaster. Had a front brake job. Nothing was torque to spec. Many bolts were hand tightened. So this put me in a very dangerous situation. So overall, I would say it would have to drop to a 2 1/2 stars

My Navy vet' son has PTSD, and I saw two Ducati's advertised at Indian Motorcycles Boise. So,…read moreyesterday I called and got "Matt" on the phone, and I made a fair offer on the bikes, so I might help my son by teaching him to ride. Road therapy. "Matt" took the offer to his "manager," and they responded by actually substantially INCREASING the price of the advertised bikes. I asked "Matt" to go to work for me and try to negotiate a reasonable deal, and "Matt" promised he would talk to the owner of the store and get back to me this morning. Matt never called me back. No counter offer, no negotiation, not even a phone call, in fact, I think they necessarily jacked the prices up on the bikes to intentionally discourage me from buying them, in that I am out-of-state. Since I used to write for all the major biker magazines, I can tell you first-hand that bike dealerships, especially Indian and Harley dealers, used to not only have a heart, but they were professional, and square shooters, and normally went out of there way to accommodate our vets'. I would not recommend Indian Motorcycles Boise to anyone, and I do believe their business model will eventually fail by treating customers so callously.

Carlson Small Engine Repair

Carlson Small Engine Repair

3.7
(3 reviews)

I tried Carlson Small Engine because of the lack of negative reviews, he was more convenient than…read moresome places since he's in the middle of Caldwell, and since he was available and answered the phone or called back pretty quickly, and his hourly rate was more reasonable than most these days. And I love that's he a young entrepreneur, and he's doing a practical job to fix things with his hands to help support himself/ his family and help reduce waste in our disposable mindset culture. And when you talk to him, it becomes clear that he has a generally good attitude and is customer-service oriented. I also greatly appreciated that he was patient with the extra time it took me to take the info he gave me and research more, and ask more questions, etc., to make sure I felt comfortable with the work that would be done, and the end price of $120ish was pretty reasonable, in my opinion, to repair a 10-year old Briggs and Stratton mower engine that had started leaking oil profusely when running and hot. I and my children have now used it a few times to mow the yard and it's working great! it seems a little harder for me to pull the starter cord than it did before, but it could just be me, because the children didn't say anything about anything being challenging in any way. They zipped right through mowing like they usually do. He gave me a heads up that he was in the middle of working on a side by side or something when I dropped it off just before July 4, so it took him a few days to give me an initial estimate. Then it took days before I got back to him with the holiday and visiting my mom elsewhere and everything. once I felt comfortable and paid Sam for the invoice, which he sent electronically through email, it was only a few more days before he told me it was done. A few other places I called were booked out at least a couple weeks before I could even drop it off, and it got checked out and repaired while I was elsewhere, so I wasn't home to mow anyway. And other places' hourly shop rates were definitely more! The whole experience was MUCH better than throwing away an inexpensive and repairable mower and then buying a new mower for 3 or 4 times the price of what I paid for repairs or for that mower when it was new, especially when a new main gasket and new spark plug and sharpened blade breathed new life into my current (basic but reliable) Weed Eater brand mower (yes they made a mower back in the day lol!!!). I had just barely changed the air filter so that wasn't needed. Sam answered all my concerns and gave me time to research others' use or not of RTV on the gasket, explained how his invoicing and payment processes worked in advance, etc. and I got it back cleaner than it's looked in years lol. Overall positive experience and I'll definitely take that or another mower to him in the future for repair or maintenance!

I payed them almost 2k. Very hard to get ahold of. I've called every day for the past week. No…read moreresponse!! Text no response, email NO RESPONSE!!! I talked to them in person in cascade that is how I heard of them. Right now NOT HAPPY WITH THERE SERVICE!! they were supposed to do engine work.

Cycle Gear

Cycle Gear

2.7
(15 reviews)
$$

Normally I don't have issues here but I bought a brand new tire and tube two months ago and had…read morethem mount it on my dirt bike wheel. I put it on my bike and loaded it in the truck, and left out of state next morning. Next day the tube is completely deflated meaning it had to have been pinched in the installation because there was not one ride on this new tube/tire. I ended up breaking my foot on that trip so I couldn't walk for two months. So I finally was able to walk into the store today with said tube and tire explaining that the tube was pinched and it deflated the day after I got it back and that I would like a replacement with no charge since it was messed up in the service I already paid for. The guy I talked to was a worker I've had positive experiences with but when I explained my situation with the tube and my broken foot, to account for the dragged out timeline, he didn't care at all and said it wasn't their fault that it deflated. He offered zero help or customer service and didn't even try to hear my side of things, and got super defensive after I explained what happened and asked for a free repair of their mistake. He said they check the tube and tire after the service and that there's no way it would have deflated unless it was my fault. Not true. Corporate has told these guys tube and tire installation needs to be within 24 hours now, and I got mine back the same day I dropped it off so there's no way they would have know it was going to slowly deflate. I even told him I put it on my bike the same day I got it back and it didn't deflate until the next day but I was already out of town. He did not care one bit and insinuated I somehow caused it to deflate. This really sucks because I go here a lot for specific fluids, gloves, and tube/tire service. But after my experience today with this guy not hearing me out or offering any kind of leeway, I don't really want to go back. I even offered to buy a tube and asked if they could install it for free but he refused and told me to take it somewhere else. Cycle gear is a big chain so they might now care at all about this and neither did he obviously, but I really hope he doesn't treat someone the same and hopefully people have better experiences there.

Shawn is awesome and knowledgeable!…read more I went in with my kids to get comm for my helmet and my son (12). Chatted with a couple reps to figure out if the 1-Lite would work. I bought it and was only able to get 1 of the modules connected. I did troubleshooting and then neither would connect. So I called cycle gear and was told they'd look at em. I get there and explain and less then 5 minutes and Shawn fixed and explained everything. Shawn is awesome!

Triumph Boise - motorcyclerepair - Updated July 2026

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