Cinthia was very nice and did a great job. She ensured everything was up to expectations before…read morecompleting her cleaning. I would recommend her and this company.

I messaged It's Cleaning Time on yelp and they called me. The woman on the phone gave basically…read moreperfect customer support. They were not the cheapest option, but they were thorough, upbeat, and punctual. I would happily do business with them again.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Easy to schedule, great rates and solid work. Everyone was really friendly and came on time.read more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

The ladies were a little later than expected because they had some trouble locating our condo…read more However they got right to work and did a beautiful job of deep cleaning our place. I think it was cleaner than when we first moved in! No detail was left undone. They even folded up a pile of bed linens I had taken out of the dryer and left on a chair. I told them just to leave them, but when I came back to the chair after they had left, the linens were all neatly folded and stacked ready to go back in the closet. I will definitely will have them back again and recommend Dust It Off to others.

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

Jackie is very thorough & trustworthy! She is punctual, respectful & very conscientious. I also…read morelike that she doesn't use a lot of chemicals - the house doesn't have a chemically smell after she leaves, but it is definitely clean. Her vacuum is amazing - makes it look like the carpets have just been cleaned. She's also great with my dog! Would definitely recommend her services!

They did a great job doing a move out deep clean on a 2 story 4 BR house. They arrived on time and…read morelet me know they were on the way beforehand. The ladies did a fantastic job cleaning the house and worked very hard. Making the appointment and payment was easy. I would use again.

The crew at R&R Cleaning did an amazing job! They were extremely detailed and we were pleasantly…read moresurprised to see that they included a few more things than other cleaning services (vacuuming our chairs, thorough clean of shower drains, etc). We've tried several other companies in the past and R&R is our new favorite! With this being our first clean with them, Rafael was very communicative throughout. We will definitely be using them in the future!

Maria and her team were truly a blessing. I reached out in an emergency while house sitting for my…read moredaughter who was away, and I had just had hand surgery so I couldn't do any cleaning myself. Maria responded right away and even came the same day to take care of everything. The house looks wonderful, and on top of that she was very reasonable with her pricing. I'm so grateful for how kind, fast, and thorough they were. I can't thank them enough and highly recommend them!

María and her team did an amazing job today! I was so impressed by the quality of the clean I…read moreneeded to come and leave a review right away. I was looking for an affordable deep clean for an upcoming party and her team delivered. I am also 8 months pregnant and have been having a hard time keeping up with the house cleaning and by the time they were done, it felt like when we first moved in. I am now on a biweekly schedule! She was on time, worked quickly without sacrificing quality, respectful and very detailed oriented. I highly recommend you consider them for your cleaning needs!

The cleaning was nice, everything was done well…read more The team showed up at 9:24 instead of 9AM, but they charged me starting at 9:15. I was also told they would call me about 15 minutes before they finished so I could come by and look at the place. I drove by after several hours and the cleaners were gone. Unfortunately, I just have to trust when they left - which is harder since they weren't honest about when they arrived. I didn't hear anything from the company until the next day, which is when I learned about the incorrect start time. When I asked about this, they sad the charge was correct even with the adjusted time.

We parted ways with them after using them for about a year. The experience for us was very…read moreinconsistent depending on who they sent as part of the cleaning team. To their credit, the owners would offer a rebate or a re-clean if we complained and they were responsive. But in the end, we didn't hire a cleaning company to have to go behind them and make sure they were doing the job we were paying them to do, or ultimately, have to just do what they failed to do because it was easier than having to make the complaint and be inconvenienced by people coming back to clean something again. This was our first experience with hiring a cleaning service and what was promised was not consistently completed and ultimately didn't meet our expectations.