We have been using A.M. cleaning for a number of years and We've always had great results. The…read moreteams they send to clean do a great job. They're very thorough and everything looks great when they leave. On those regular occasions where we might have to reschedule, it has been easy to do. They are great to work with every way.

AM cleaning does a great job cleaning,but they have problems with good customer service. I fired…read morethem because of poor customer service. They will charged you 70 dollars if you cancel after 24 hours which I can see. What they did to was they got held up on a job. They did not notify us about not showing up. They should pay us but they won't.It is bad business to do people that way. They had another day they didn't show up;no phone calls nothing. I would use someone else if I were you.

We are selling our house so we needed detailed cleaning. After reading positive reviews we were…read morehoping for an excellent service. Our communication was great. Josh and Yahmeen were very polite and friendly. However, service wasn't that great. They missed cleaning AC vents, top of kitchen cabinets, webs on the wall, and some doors as well. We were in the house, so we had to point out areas that they missed. They did clean some afterwards, but we found more areas uncleaned after they left. If someone is paying over $200 for cleaning, I would expect service to be a little better and the person cleaning to be more proactive. 06/18 updated rating down to one star because we found more webs on the wall and corners and bunch of uncleaned spaces. Just wasted $225.

I found Ghost cleaners through Yelp and asked them to schedule an appointment relatively quickly!…read moreThey were able to meet and even exceed my needs. I had SO much dog hair in my apartment, and I desperately needed a thorough deep clean. They provided the service while I was at work, and I would feel very safe and comfortable asking them to come back again while I was not home. It was a wonderful feeling to arrive home from work and feel relaxed and refreshed in my home. They texted me updates throughout the process and openly communicated about anything they were unsure of (where something belonged, etc.). They even offered to feed and walk my THREE dogs!! I am so happy and will definitely be using them again! :)

I've used a couple of cleaning services to clean my house the last couple of years but I have to…read moresay that Maids 4 U was by far the cleanest. Kara and I think Summer came to clean our house. They came out the last full week of January... I've been meaning to write a review but I ended up having an unexpected arrival on the 28th of January. Our baby boy arrived almost 2.5 weeks early. So needless to say I've been pretty busy. They spent probably 2.5-3 hours cleaning most of the house. I wanted it clean since I was towards the end of my pregnancy and wanted to treat myself. I work from home so it worked out nicely that I was able to work in the room they didn't clean. The bathrooms were sparkling which was really the main thing I wanted clean. Honestly, I don't think we keep our house dirty by any means but it was still nice to have someone make it sparkle. Kara led the cleaning crew... she was super sweet and what a great person to work with. Honestly, I don't have anything but great things to say about Maids 4 U... all the beds were made (they even offered to change the sheets for us). They cleaned the floors with water and vinegar so nothing harsh. It really was super great service. Honestly I would want monthly service... but I do think it's about pricey considering the entire house wasn't cleaned only 3 rooms and 2.5 baths, when I have 5 rooms 3.5 baths. Maybe there would be a possibility in bimonthly service. Danielle was also great to work with as well. Super nice. Sorry for not calling you back Danielle... I think I had the baby that Saturday after you called me on Friday. Note: They do have and extra surcharge if you use credit card... so pay with check

Three years later, and I am VERY sad to say we had to move. I loved having the crew at Maids 4 U…read morecome every other week, I looked forward to it, and hearing from the owner Danielle, or from Wendy to confirm on Thursdays. In fact, they are doing our final clean out and I am not in VA, it is probably better, I would cry if I was. I can honestly say that they are the "Gold Standard" that everyone should compare their service to; from the thoroughness of the staff, to the professionalism of the owner, there is just no substituting for perfection in the area. I get ill, a LOT, and am also disabled. Having a clean home is essential to keep me healthy, and to make sure I don't fall. These folks truly are an inspiration to the service industry as a whole. Not everyone is cut out for this kind of job, that is just a fact, however I cannot say that I had a bad experience that would lead me to ever give them a terrible review on here over the three years I was a client. I have grown close to the staff and owner over time, if I ever had a problem, I would not hesitate to call and talk directly to Danielle; she is understanding, approachable and most of all professional. I honestly cannot go through the entire list of names of people that cleaned our house, I was comfortable with everyone that was sent over. All of the employees were terrific, and friendly to both my husband and me, and our 2 dogs, who were VERY interested in everything they were doing. The most important thing I want to say is a sincere THANK YOU to everyone at Maids 4 U for helping me make a home in a new place, and maintaining it. I will miss you all very much.

Cindy and her co-worker came to my house today and did a deep clean on my downstairs. The price was…read morereasonable and they did an excellent job! I will definitely continue to use this company!

Cindy and the two ladies that came with her to clean my mom's house did an AMAZING job! Cindy was…read morevery quick responding to me and keeping in touch. They cleaned every part of the house. My mom is getting older, and is no longer able to clean the house fully. Cindy and her team did such a great job, I asked if they could schedule a time to clean my house as well. They are extremely reasonably priced. I would have absolutely paid more. I will continue using and recommending Cindy and her team!!

I would leave Carrie and RVA Cleaners 6 stars if I could. The detail, care, and responsiveness was…read moresecond to none. Use third person!

Excellent work! Patrick and his team repaired a broken antique window for us. The work was good…read morequality and he and his team responded quickly to get the job done, even over the holiday period. We will definitely contact them again for other handiman and heavy clean up work.

I highly recommend The Maids for any of your home cleaning needs. I used them for a move-in and…read moremove-out whole house cleaning seven years apart and got the same results excellence. They are attentive, respectful and communicative with your needs. Your house is worth the time, energy, and effort The Maids will devote to its cleanliness and beauty. Never skimp on the value of that return. You will not regret it and feel so much better.

Words cannot express how grateful I am for this company. MaidPro dropped the ball and cancelled my…read morecleaning at the last moment on a Friday & I was staying in a hotel because of home repairs. I needed my home to be thoroughly cleaned before I could move back in. The Maids moved stuff around and got a team of four out to my home in less than two hours. The ladies did an awesome job! My home was spotless where it was covered in drywall dust when they got there. They got the job done quickly while paying attention to detail. I highly recommend this company. I'm a satisfied customer.

Robin was our cleaning person and she did an absolutely fabulous job. I entered the rental home and…read moreit looked like nobody had ever lived there. The hardwood floors and kitchen floors had been mopped. The carpets had been vacuumed thoroughly upstairs, downstairs and event the stairs. My impression of how clean the bathrooms were was astonished. She did a job that I was not able to and was cleaned to my standards. I would highly recommend this company for you cleaning needs.

Best cleaning service I've had the pleasure of using in Richmond. As a realtor, I've been through…read moremany. I contracted Kathleen's to do a move-out service. Elizabeth is very professional and courteous. The two girls who work for her did everything that was stated on their website. The wood floors were glistening, cabinets and appliances spotless, seals all wiped down, and the bathrooms were sparkling! The homeowner was impressed and buyer feedback responses have been "excellent". I plan to use this cleaning service as my "go to" and highly recommend you try them to!

I booked them using a coupon from valupack for $88 for two rooms. Afterwards they invoiced me for…read more$119. When I called about it they said that was only for add-on services. :(

They cleaned two bedrooms of carpets so well that 6 months later I had them come back and do it…read moreagain plus they did some chairs and a couch. I reccomend. The person was friendly and effiecient.