Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

What I loved: The online scheduling - very convenient and user-friendly…read more What I didn't love: Cleaner had to be asked to clean the floor and only vacuumed, did not wash the floor. I had paid for a deep cleaning of a small bathroom. I was on my way to a third surgery that very day right after the cleaning appointment, and just wasn't with it enough to request a good scrubbing and mopping, which is what it really needed (dark tile, so need for cleaning not as obvious, but definitely needed "deep" cleaning). Even the vacuuming was poorly done. After a lengthy period of recovery, I finally contacted the owner a few months later via email to ask if mopping the floor was part of what they considered deep cleaning. No reply to initial email. Sent a followup email about a week or so later. Owner replied, did apologize for delay due to illness. Also apologized for the floor issue. Acknowledged my concern, even gave a referral to another cleaning service if I didn't want to give them another try. What I would have preferred was to have someone come out free of charge and finish the job that I paid for, but I let it go. If it were my business, that's exactly what I would have done, including not sending the original cleaner.

I requested a quote last Thursday. They quickly replied asking for my number so we can schedule a…read morecall. I never received a call. I followed up with them the following day (thursday) since I never received a call nor a quote. 3 days later I still never received a call or a quote. It also shows they have read my message from Thursday. Sorry. if you are unreliable on giving a quote, I can't trust you to do the job.

I have hired Blue Spruce twice now, and I will again! I…read morecalled Blue Spruce after I had another cleaning company do a terrible job cleaning my home before it was going on the market to sell. The Blue Spruce Maids did a great job, especially in comparison to who was there before them. After some additional construction, I called them to come out again and clean up the mess/dust left by the construction. **WOW!** The crew was Alisha, Eileen, Brittney, and Shannon and they did a fantastic job. They even let me know that there was a high window that they couldn't reach and so they scheduled a time to come back later and bring an extension to make sure that one was cleaned as well. That is customer service at its best! Even my realtor was impressed with the job they did, and she hires a lot of different cleaning companies. Once I am settled in my new house, I will be calling again. Thanks Blue Spruce Maids!

We use Blue Spruce Maids on a continuous cleaning service schedule and overall it's been great!…read moreShoutout to Rebecca specifically as she does a really thorough job and it's clear she cares about the work. One small note: the arrival time isn't always perfectly consistent and sometimes the cleaners show up a bit earlier or later than expected. That said, I appreciate that they text an estimated ETA, so it's never a total surprise and I can plan around it. Pricing is $65 per labor hour (minimum pricing $195), which felt fair to us for the quality of the clean. Overall would recommend, especially if you can get Rebecca!

We've had the help of Yulie and Seydy for a long time, they do a great job and are always…read moredelightful and a huge help. Our house sparkles after they've been!

Fatima and Lizeth were great. They did a thorough and efficient job, and were flexible with us.read more

I've had Cozy Cleaning clean my home twice so far. Both times the job was done very thoroughly at a…read morefair price. Kayla is very nice and responsive as well. I would recommend them.

Kayla is absolutely amazing! She did such a thorough job so quickly for our move-out cleaning…read more She's easy to communicate with, so sweet, and has great pricing. She let us know ahead of time what her cleaning entails, and she definitely took care of it all way faster than we had anticipated. I couldn't recommend her more!

I am super happy with my clean home and with the customer service and on going communication as…read moreneeded that Ana and her team provided. I will definitely employ their services as needed going forward! Ana provided oversight as needed for the team and I always felt kept in the communication loop as was necessary. I had two issues to point out and they took care of them immediately and with a great attitude. My home looks and feels great! Oh, and they were super flexible with my schedule.

Ana did not come with her crew the second time they came to clean, and one of her employees used…read morescotch-brite on my brand new stainless steel stove and left scratches all over the surface. It was not something that could have been fixed; it needed to be replaced. Ana initially said she would go through her insurance to get it fixed. She came back and said the claim was denied. Ana asked for the stove information so she could replace it herself. Once I told her the stove was 1k to fix, I never heard back from her. I do not recommend her cleaning company, because if they ruin or break anything, they will not fix it. Now my brand new stove is scratched everywhere, and I'll have to pay 1k to fix what her cleaning company ruined. No accountability for their mistake. Very disappointing.

I had hired Karol and Amelia for deep cleaning of 3 bedroom 2 bathroom after kitchen remodeling…read more Karol was so easy to communicate. They were able to come very last minute, on a holiday to accommodate my need. They did a great job, paid attention to details, and at spots that I was not completely happy with (due to there was still construction going on), they returned and retouched it until I was happy with the result. I wasn't planning to do regular maid service but it was such a pleasure working with Karol's touch, I think I'm going to work with them every month for cleaning. Here's why I think you should consider Karol over other maid service (I also worked with Alpine and Metro Maid, both did good cleaning job but I prefer Karol): 1. she's prompt with response via txt, not some email system, there's no middle man 2. she can come last minute, where Alpine often books 2 weeks out 3. she and Amelia came both time, there are consistencies of their work, and I dont need to work with too many different people 4. her price is very competitive, better quotes than Metro or Alpine 5. she shows that she genuinely care and she communicates very well, understand my need and is willing to work with me 10/10 love working with Karol. Her business deserves to thrive.

I found this company through yelp and emailed to see if they could clean my sister's house after…read moreher cancer diagnosis. They were prompt, extremely thorough, and spent hours doing the deep clean the home needed. Unfortunately there was a price increase over what they quoted but my sister was so pleased I paid it.