Went to this place because it's listed as a UPS drop off site. Dropped off my envelope on a…read moreThursday around 2. This envelope contained time sensitive paperwork, hence it was in an overnight air mail envelope. Asked the person if they could print me a receipt showing that I dropped it off at their location; she stated they dont do that. Should have been my red flag to not leave it there. Still gave them the benefit of the doubt. They said pick up for their UPS is 4:30. I check the tracking number on the UPS website the next day and it hasnt even been marked as picked up. I call the business on friday morning and no answer the whole day. Call again on Saturday and no answer again so I leave a message on their answering machine letting them know it's time sensitive documents in the envelope to be sent out; asked them to call me back but of course they never did. Finally call on monday and they pick up. So I go to the physical place to ask what happened to my envelope and paperwork. Long behold, it's STILL THERE. They said UPS never came by on thurs or fri. More like they were closed on friday! My contact info is infront of the envelope, least they could have done was notify me it wasnt picked up. As I go in... non apologetic at all even after I told them it was time sensitive. My envelope basically sat there for how many days when it should have already been at it's destination. Took my envelope back and went to an official UPS place where they gave me a receipt for dropping off. Non reliable place who cant even put up their business hours. Dont take your mail or packages here unless you expect it to not get delivered in a timely, professional manner. One star only bc no option for no stars at all.

I had the misfortune of coming when the owner was away and her son was watching the desk. He…read morecouldn't find the box I needed, gave me a larger one, had to call his Mom on his phone to figure out the register and I ultimately had to wait for her to come back to ring me up. In the meantime he tried to pack up some Christmas chocolate tins for shipping and proceeded to spill the contents over the shipping desk. I hope for the sake of whomever receives these that he got all of them back in the tin. The owner came in after a few minutes and finally rang me up. I left and she followed me outside to the van she had left double-parked with a few kids inside and drove off, leaving her son alone in the shop again. So if you're looking for a wide range of cardboard boxes - this is the place. Just hope that Mom is home when you need to check out and I'd pack my own box if I were you...

Front desk was very good she handled multiple tasks while I was waiting for my turn…read more When I got to her she was fast, friendly and efficient.

My go to for printing shipping labels when my printer is down…read more I email to printandgo-noreply@fedex.com then I get an approval code to enter on their printer after I tap my payment card with a minimum $5 hold. I've also used their prints services behind the counter when I was making 2inch buttons. Prices were fair and comparable. Customer service helpful when needed. Easy parking.

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

I came here to do a live scan for a school program, the man that helped me was very kind and made…read morethe process go by smoothly. Great place to come if you need a live scan done!

The professional customer service is subpar at the Hardwick location in particular…read more The staff always look bothered that they have to be there and work. Their demeanor comes off as rude. I know that job is not easy and dealing with customers and their requests is tiresome. You can tell the employees dislike being there, and to be frank I don't like being there either because their stank energy comes off strong and is definitely felt as soon as you walk in the door. News flash...customer service is a life skill, and most of us have to cater to our employer's in-house and external customers. Maybe have a better attitude and you'll have some customers make your day a little brighter too. I'm saying this from experience. Note: The "junior" customer service reps seem to outshine their "more mature" colleague counterparts. Their "can do" attitudes are much more appealing.

I get it. There are 5 mins to closing and your employees are like races horses sprinting to the…read morestable to go home. BUT. This is a business and not a stable. People have important business to conduct and if your business hours say you close at 6:30, then that's when you lock and close your doors, not at 6:25. I was paying via card so there was no cash to count. Anyway I had something ship to me late and I had to rush to ship yet the manager was ok telling us they closed the registers. Life happens. SMH...to the FedEx store I go...

Convenient location, very prompt and efficient service…read more I had to return a boxed item with a given return label, they helped me put the label into their holder and printed me a receipt. It was after than fir me to write this review.

Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

The friendliest place with fast service, need to mail something or get documents notarized this is…read morethe place that has it all. They also have mail boxes.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

This was my first time here, I pass it up frequently because I was unaware it was inside of the…read morestore it's in. It's very easy very convenient. The cashier was very pleasant and helpful. I went into buy some sunflower stamps (which have been sold out everywhere might I add) & ship June letters fo my mail club. Quick easy & convenient, Definitely recommend.

Always run here for my postage since they are open late. Quick in and out are service is also very…read moregood

The service is AMAZING!! The staff is very friendly…read more Professional, and knowledgeable. I have been using them for the last 5 years and they are literally my one stop shop for signs, banners, postal services, print jobs, 3D printing, and anything I can think of. Very affordable pricing and I refer all of my friends and family.

I came here to get a live scan. The people that work here are very friendly, professional, and…read moreknowledgeable. Shout out to John and Gabby. They work very well together. The live scan process was easy peasy. The store is very clean with lots of things for sale, from interesting candies to drinks, and of course mailing needs. There's a very cool clock on the wall behind the counter.

I had one of the worst customer service experiences of my life at this location. The worker was…read moreextremely unprofessional and rude while I was trying to return several Amazon packages. I came alone with a few heavy boxes and received no patience or courtesy. When he asked if I knew the code for each package, I explained that I had already checked and ensured all items were properly packed, expecting he would simply scan the return labels as usual. Instead, he was dismissive, impatient, and clearly irritated. To make matters worse, as I walked out carrying the remaining packages back to my car, he made a rude comment as I opened the door. That was completely unnecessary and uncalled for. I will never return to this UPS location again. Truly one of the worst customer service experiences I've ever had. ***I ended up going to the UPS in Downey at : 8504 Firestone Blvd Downey, CA 90241 United States And they were more professional and very kind when it came to assisting me with my returns . No rude attitudes and it was a pretty smooth and pleasant experience.

Well I tried again. The little Man at the service desk has the personality of a.... Anyway, I only…read morecame to this location because it's the one closest to my office. Do you know they wanted to charge me $1 to use their tape?!! The one on Robertson in Beverly Hills (nearest my home )...the one on Slauson and Fairfax don't charge and they look wayyyy better than this location and the people have customer service attitudes. I would never recommend this location without a briefing . Like, make sure you have a dollar for tape and thick skin to help you ignore the attitude. Thank goodness a customer said "I have tape in my car" and gave me (12in) as much as I needed. Because I I would've left and I needed to return an item. This location needs to reevaluate their policies especially their cost on such things!