GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

I had a disappointing experience at this UPS location. While I was speaking with another employee…read morewho was assisting me, a different employee interrupted our conversation even though she was not helping me. I felt her tone was rude and unprofessional, and it made the interaction uncomfortable. I would appreciate better customer service and more respectful communication with customers in the future. I didn't catch the employee's name, but she was working at the right counter around 1pm.

Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

I sent 3 Macho boxes and 3 juniors in April,2025 the packages was received by June but when my Mom…read moreopened the boxes 1 item that noticeable missing is iphone 11 that I purchased from my son instead of trading it in. I unlocked the phone so my brother can use it for school and applying for jobs. I contacted the phone number in Rancho Cucamonga CA, I been told to sent concern and complaints to Customersrvices@atlasshippers.com and the other email but it's been almost a month no answers no calls nothing. I been using them for almost 10 years and I am very disappointed and frustrated about their costumer services. It's sucks that they are very irresponsible and doesn't care. AT LEAST LET THE CUSTOMER KNOW IF THEY ARE DOING SOMETHING TO RESOLVE THE ISSUES. I will never use ATLAS CARGO AGAIN! I would give negative rate if I can .. please for those that are planning to send balikbayan box. Use other company instead of Atlas cargo.

First time customer from Burbank . Although a little bit pricier compared to other cargo…read moreforwarders, you get a piece of mind tracking down your boxes electronically. Boxes arrived on time at the destination in Metro Manila. We'll be using them again next time.

A new business opened in a small shopping center, and I decided to check them out…read more Since 2020, there has been a major shift for many who began working from home. Suddenly, I needed a home office. Personally, I work in Los Angeles two days a week and two days teleworking at home. If you find yourself in need of office support services, such as scanning, printing, or faxing documents, you may want to get a quote from this business. They also can pack and ship merchandise for personal or business needs. Don't forget to tell 'em that Rosemary sent ya! Highlights: - Notary Services - Mailbox Rental - Packing & Shipping Services - Plenty of free parking - Open 6 days a week.

I've been here a few times in recent months to ship packages. The staff is very friendly and went…read moreabove and beyond to find the right cylinders to ship my violin bows. Will definitely do business here again. Support local businesses

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

Service is ALWAYS excellent. The place is organized and clean…read more Like the fact that you can return Amazon items & do it yourself.

Unfortunately after years of using this location, the owner according this what the rude lady that…read morewas at the counter told me. All I ask since we were the only 2 people in the, so it not as she was super busy with customers. If she could please wait to finish her non emergency personal call after she finished attending to me. Her response i am helping you. I need to acknowledge you to scan your item. As she said had i been the one on the phone while she was helping me, she also would consider it as rude but she wouldn't ask me to get off my call. I said I believe it works both ways as her customers I show respect and appreciate the service of the employees and just asked to be treated the same way. I told her I wouldn't use this location anymore. Her response was whatever! I told i was asked many years ago to please bring my package to this location because it helps the business make money. Apparently she doesn't need the business. We need to stop rewarding business with our loyalty as customers when they don't appreciate us.

Small post office, very helpful and friendly employees, lines move fairly quickly, and parking is…read morereadily available in the small, private parking lot. The bonus making this post office worth a visit is that they have a pay phone out. Something we may not see again for years

This location is a full-service post office, located at the West side of the City…read more I was at the post office this week and saw the bronze plaque, which reminded me of the ceremony. In 2006, I was fortunate to attend the dedication of the post office in honor of Captain Lillian L. Keil. She was a resident of the City and retired from the US Air Force as a Flight Nurse during World War II. She passed away in 2005, Congress passed a bill naming this post office in her memory. I vividly remember Congresswoman Hilda Solis initiating this request and Commander George Ogden from the West Covina Veterans Post speaking on Captain Keils' numerous awards and achievements. Salute to the military officials and troops who fight to keep our Country safe!! Note: The City has a second post office by City Hall, but it's a smaller satellite office. They do not have residential home delivery service. All mail at 5pm is taken to this location on Rimsdale Avenue. A large semi truck arrives at 6pm and takes ALL outgoing mail from the City to the hub in the City of Industry. That is the logistics of sending and receiving mail in this city. We are able to use the self-service machine to buy postal and mail small packages, letters and bills (*:*). Good and efficient service, you can depend on them to assist you every day. Check out the lobby, see the plaque and don't forget to tell'em that Rosemary sent ya!