The friendliest place with fast service, need to mail something or get documents notarized this is…read morethe place that has it all. They also have mail boxes.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

My supplier shipped 90 individual packages via UPS Ground. Due to the complexity of the shipment,…read morethere were lots of issues such as 52 missing packages, etc. Dee Dee from the Customer Counter was great, she helped research the missing packages and it turned out that my supplier never actually sent them to UPS yet refused to take responsibility. Thanks to Dee Dee and her help, I was able to get all of the evidence needed to prove that UPS was not at fault and contact my bank to dispute. Thank you so much Dee Dee!

If I could give this place 0 stars I would. My husband's medication arrived at this facility on…read more7/16/26. There is no number to call to speak to a customer service rep, instead I got connected from another store to a representative that was outside of the county that I could barely understand. This medication is vital for his recovery from his bone marrow transplant and his doctor can't send another prescription out until UPS deems it as lost!!!! The customer service rep put blame on the shipper yet we received notification that it arrived at the Cerritos UPS facility.... If you there is someone in the US UPS that can help it would be greatly appreciated!

UPS shipping and mailbox store at a very convenient location. Prompt service, cleans and organized…read morestore. I had to return something with provided shipping box and label, I was in and out in a couple of minutes.

It was not with this UPS store but with their UPS DELIVERY SERVICE. I ordered ALL liquid laundry…read moredetergent from WALMART. UPS was the delivering company. My order was DELAYED TWICE & was delivered 4 DAYS LATE. This is VERY POOR Customer Service!!!

This location is in the same plaza as 99 Ranch…read more I often see the same few people that work here and they're always friendly and efficient. If a line starts to form and there is another employee they just hop on another register/scale and start to help. It seems so common sense but it doesn't happen at other places anymore, happy to see the fresh customer service.

This was my first time going to this UPS location for package shipping, and I couldn't have asked…read morefor a better experience! The store personnel were welcoming, friendly and ready to help. I was attended by a sweet Asian lady- she made the process so simple and got everything handled in just a few minutes. I really appreciate how efficient and professional she was. She didn't rush me, answered all my questions, and made me feel like a valued customer. If you're looking for reliable, friendly service, I highly recommend this UPS Store! I'll definitely be coming back in the future.

Freddy, the Assistant Manager, helped me ship some equipment back to a previous employer. What…read morecould have been a very frustrating experience was so smooth, I am sitting in my car outside writing this review before I forget. Freddy was extremely patient and communicative, making sure I had all the right receipts and documents and I truly appreciated it. He's a huge asset to the store.

I couldn't believe Dominique's exceptional talent for courtesy customer service and…read moreknowledgeability she truly is a professional that goes the extra mile highly recommended easy parking with one facility make this a shipping and printing center that you can count on for all of your business needs probably serving the community for over 15 years get the right box here your brand on your box such as Rocky Mountain camping supply flowers Direct use them as well and yes some privacy those permit you to request access and of personal information but Dominique you can count on all the time smiles she's on time in charge stuff happens this is who you count that also who associate Fred is OK

Convenient location, very prompt and efficient service…read more I had to return a boxed item with a given return label, they helped me put the label into their holder and printed me a receipt. It was after than fir me to write this review.

Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

This place has all box sizes and will customize a box if needed. Miguel has helped me out a couple…read moreof times now and his service is great! The prices here are less expensive than going to other businesses who provide similar packaging products. I would highly recommend coming here first.

I frequently come to this UPS because of their great Service. I actually have one within walking…read moredistance, but the Service is unbeatable. They're very friendly, and are always willing to help. This last time that I went I was assisted by Kaden. I was trying to have Photo Copies made, from a letter in my Email, but my Email wasn't being accepted to the UPS Email. I waited in between Customers because it was important.Kaden was extremely helpful and after 15 or more minutes realized what the problem was and got the job done.

Store #5882 I was assisted by the employee named Kaden. In…read moreall my years as a UPS customer I have never had such excellent service. He was friendly, patient, well spoken, knowledgeable, expedient and thorough. The best service I have ever received at a UPS.