Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

Amazing service and so helpful!!! Helped me get everything packed up and ready to go.read more

Have not been back treats elderly with utmost disrespect then laughs about it FFFFFFF+++++…read more After a year dude still remembers. Other UPS stores love me.

Friendly, efficient and competent-- even in the face of long lines on Dec 23! In glad to know this…read morestore is in my neighborhood

I always have good luck here. The young guy that just helped me today was helping probably five…read morepeople at once, and avoiding a line building up. Sometimes on the slow days, employees will move a little slow, but they always have hustle when it matters.

Quick & easy! I found out about the Mailbox Shop while making a return. There is plenty of parking…read moreout front. The shop owner was very friendly during our interaction. I received an email from the retail company where I was making my return about two hours after I dropped off my package. The owner mentioned he sold the company, but they should be opened until end of the year. Very convenient if you need to ship any packages out!

Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never…read morecomplaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.

I've included a highlighted part of my email from Segway, that shows even more proof to my claim…read more YOU are the company they hired to pickup the scooter and deliver via freight, YOU are the company that accepted the shipment, and YOU were paid a very hefty amount for this service. Be better. Be accountable.

UPS moved our account here and they are terrible to deal with. Pretended our rates would stay the…read moresame then tried to charge us enormously inflated fees. If they move your account you should close it and open a new one

Convenient location with plenty of parking and friendly staff. They sell shipping and packing…read moresupplies and can package and ship for you. Quick and convenient.

Staff is great but Fed has become crazy expensive unless you are using one of their own…read morestandard-size boxes. Otherwise UPS or USPS is much cheaper. Too bad, I was 100% FedEx before.

Let me tell you a little story. My father passed away February 5, 2024. My father moved to the…read moreArizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM

These people are nothing but rip-off artists....I called this morning inquiring about picking up an…read moreitem in their same town that weighs less than one pound and then ship it to me in Texas.....the idiot on the phone calmly said it would be $200 just to pick it up....and looking at the first 1 star review i now see it would have been at least $120 to pack and ship it....$320 for what...??? if you even consider doing business with these jerks then you are truly insane....DON'T DO IT...!!!

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

This was a simple visit and I usually go to a different location. However, this one was said to be…read morecloser. Upon entering the Customer Service rep was on a call. I waited my turn and she immediately assisted me. See, here's the thing, she could have pointed to the Kiosk and told me to do it on my own (because it was that simple, since I already had a label). However, she came around the counter and walked me over and explained that my receipt would print out and scanned my envelope for me. She then proceeded to ask the next customer if they required any assistance. From what I could tell, she was on her own and likely had her job to do. She still took the time, with an incredible attitude to assist us, the customers. I felt she went above and beyond, especially considering it was all basically done and there was no official transaction being made at the store. I made it a point to check in, just so I could post this and commend her for a good job! Thank you!

I went to FedEx to drop off a return. A worker greeted me and asked how could he help me. I told…read morehim I was dropping off a return and he asked if I needed a receipt. I replied "Yes please." Instead of simply helping me, he told me I could do it myself at the self-serve kiosk. He walked with me to it and started talking to me in a condescending way. He was explaining everything step as if I didnt know how to use it, "press this, scan this, there's the receipt" and as he walked away I pulled down to rip it just as he told me "pull up and rip the receipt." The whole interaction felt unnecessarily rude and dismissive. If customers are expected to use the self serve kiosk thats fine but don't make them feel stupid for needing assistance. It was the attitude and the way he spoke to me that made this experience so unpleasant. Just because I wanted a receipt there was absolutely no reason to be rude.

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more