Thank you, Jordan, for all your help yesterday when my tire blew out on my way home and I needed…read morenew tires. AAA towed me in right before closing and you gave me an excellent deal on a new set of quality tires AND stayed open to service my car. I really appreciated everything and highly recommend you and Valenzuela Tires!

I went there because one of my tires had probably been punctured. They were able to see me right…read moreaway and sure enough found a small nail in the tire. They repaired it quickly and only charged me $20. I was very pleased with the service and will definitely go back if they need arises.

Can't say too much because I just went in and asked a few questions but there were people at the…read morecounter ready to help

I hate getting flats while not near home. I was alone and not about to do it myself, but I was…read morelucky, I saw a Big O Tires near where I was. I had not used them before, but I was desperate. They were so nice. I had picked up a nail. They did not need to replace my tire nor did they try to convince me to do anything I did not need done. They simply fixed my tire. The price was super reasonable. Now it did take a minute because I was without a reservation and they had other customers, but the staff was so nice I did not care. They had a nice waiting area and that place, for a tire shop is clean. I was very happy. I am now a fan of Big O Tires.

My neighbor recommended this place and glad he did. The young guys at the shop are very polite…read more And, they repaired my tire which had a screw embedded. Great job done fast and very reasonable price. This will be my GoTo place for tire repair. Will try them and sister shop for other car repairs.

August 2024 I drove my RV into tire repair shop. The rear driver side outer dually was tire flat…read more When air was added to tire the technician found air escaping from valve stem. I decided to upgrade extended valve stems on all rear tires from rubber to metal. I was assured my manager this shop had done this work before. Valve stems needed to be ordered. Process took a week and I was not immediately notified when parts did finally arrive. I called them to find parts had arrived. Returned to shop for extended valve install. I few days later I found my stranded along side of road with a leaky differential rear axle issue damage by this tire shop. I am never going back this tire repair shop again!!!!!

Called set up an appointment for Monday showed up and appointment was never logged in missed a day…read moreof work for this and owner didn't even greet or anything terrible customer service

Great customer service! Very precise and detailed tire repair. The only place in town to get me in…read morethe road straight away. Great guys! Sava

Service good. Bathroom has fireplace, very warm and comfy. Tires comfy to sit on. 10/10read more

They said to come back in an hour cuz it's their lunch time on a Friday at noon. No where do I see…read morethey are closed for lunch had to sit in my car for an hour.

They had me in and out in timely manner for an oil change! Great customer service is always a bonus!read more

Took my wife's car in for a tire patch and I was in and out of there and I appreciated everyone's…read morecustomer service. Called today and no answer, but within seconds I was given a call back. Tried to get a tire patch but unfortunately the tires condition was too bad. They had a tire for me and set me up. I was hoping for a patch and not a new tire but thankfully and I still appreciate getting a deal on the tire. Thank you guys and I'll be back for my other three tires I need replacing!

1000% satisfied from start to finish ... including the "next day follow up"!!!…read moreDentists do that, not your tire guy!! ... because that would be YOUR tire guy! My tire guy, Gary at Carlton Tire in Lakeport, CA ... calls to make sure you got home safe and that you're completely satisfied with the job!! Thoroughly impressed!!

What a great place Gary so accommodated me he did all the extra stuff that he really didn't need to…read moredo and my truck is finally the way I was like it goes down the road so smooth if I could give him 10 Stars I would what a great guy what a great shot thanks guys you're the best

Great service all around! Clear communication, friendly demeanor, and quick help without…read moresacrificing quality. These days it's hard to find a reliable company that doesn't break the bank but these guys are IT! I feel confident saying I got the best value for my money with them.

Good guys owner is cool down to earth guy. Gave me a break on tow issue. Hard to find honest people…read morethese days