I like this location fine! I was wondering why it gets rated so low and it looks like it's…read moreprimarily been a customer service issue. The only bone to pick (that I can tell) would be that if you need help on the floor, you sometimes have to comb the place for it. In their defense, the place is so large that they'd have to be significant overstaffed in order to feel like help was easily accessible. Pretty typical in the super large warehouse sized stores. They seem to have the things we need and when we need them. Customer service is friendly and helpful (thank you, Alex). Decent selection and prices seem competitive although I'll admit I haven't bothered to price match too much.

I went for ammunition and the clerk opened the case, explained the background check and rang up the…read moresale. They have a variety of choices in all calibers they carry. Why is the response to apologize? I will continue up shop here.

I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

I went to exchange a $300+ Exped sleeping pad with a leaky valve I purchased less than a year ago…read morefor the exact same item. They were going to charge me. I worked for REI for over 5 years. They used to honor their return policy. I have a REI credit card that is now garbage. THEY DO NOT HONOR THEIR RETURN POLICY. THERE IS NO BENEFIT TO SHOPPING AT REI ANYMORE. Shop locally.

Back in the day, if I was looking for a decent sporting goods store, I always ventured to "Big 5",…read more"The Sports Authority", and even "Walmart". Jump forward to the present day and "DICK'S Sporting Goods" takes the crown for the biggest and most complete selection of anything sports-related. This is a nationwide company that has been in operation since 1948 and since then (as of 2026), they have over 700 stores that are currently operating. The location I am focusing on is at the Stanford Crossing shopping center in Roseville, CA. Located directly off of Stanford Ranch Rd and tucked in between Fairway Dr and Five Star Blvd, this location has been around since mid-2017. What makes this idea is the close proximity to other major retailers as well as the very large parking lot. During the dozen or so times that I have been inside here, I have never had an issue finding a parking spot, even during peak holiday season and busy weekend days. Upon entering, you will notice that the store layout is massive. Soon, you will see how this place has just about everything you might need when it comes to sporting goods. The cash registers/customer service area and the lines for checkout are to the immediate right. Navigating around isn't too difficult as many of the aisles give you the feeling as if you are not bumping into anyone. I also wanted to add that there are two restrooms towards the very rear left part of the store. On any given day, there are dozens upon dozens of employees/staff everywhere; usually they are dressed in a green shirt with trousers and athletic shoes. To put things into perspective, they carry a huge assortment of gear pertaining to all types of sports; baseball, football, basketball, golf, hockey, lacrosse, pickleball, tennis, soccer, softball, volleyball, and much more. You will also find a nice variety of outdoor and camping travel essentials that include tents, sleeping bags, outerwear, and ski equipment. Additionally, their fitness/cardio selection is vast with a ton of treadmills, ellipticals, and everything to get your home gym going. I've purchased a mountain bike here that has been great so far. And let me tell you about their clothing line & shoes; here you will find a wide inventory of men's/women's/kids clothes apparel, sports jerseys, and all types of shoes. During my most recent visit, I needed a comfortable, long-lasting pair of reliable walking shoes. After narrowing down my selection, I finally settled with the Brooks "Glycerin 22" series that provided the support and comfort I was looking for. Also keep in mind for the deep discounts this place offers. These shoes were selling for $164.99 but there was an online Dick's Sporting Goods coupon that were selling these for $114.99. Even better, with every purchase over $100.00, I received a $20.00 of coupon which brought my total to $94.99 + tax. Not bad for a pair of quality walking shoes. All in all, "Dick's Sporting Goods" is a very good above average retailer with an absolutely large variety of options. The only negative thing I would say is that their customer service isn't top notch as the employees that worked in the shoe area weren't the most knowledgeable in answering my questions. Not a big deal since I heavily researched these shoes prior to coming here. I think it all depends on which employee works where. For instance, my bike purchase (back in 2020) was amazing but this experience was just average. Aside from minor things like that, I am still going to give the Roseville Dick's Sporting Goods a respectable four star rating.

Nothing beats good ol' fashion customer service. My wife and I tried to take advantage of a…read morepromotion, by ordering a new NordicTrak 2450 online through a third party app and Dick's Sporting Goods. After reading some fine print, we realized we weren't able to complete the process Online, so we ventured out to Dick's to buy ourselves a treadmill. When we got to the store, Joey found us looking over the floor model and got us a code so we could try it out. After both my wife and I tinkered with it, running and walking, we told Joey we wanted one. And we also wanted it delivered and setup in our home (part of the promotion). There was a little confusion regarding the inventory, but after some networking around the store along with the store's manager, James, it was determined that the model we wanted was not readily available in store. So Joey got on the phone with the Folsom store and got us squared away with the promotion we wanted along with delivery and setup. Yes we had to travel over to the Folsom store, but Joey and James made the arrangements for us very easy--and James gave us a $25 Gift Card for the waiting and travel we had to go through to get our machine. We will be returning. Big thanks to Joey and James for the exemplary service! Now... Time to get some miles in...

Huge shoutout to Anthony for helping me with my snowboard rentals and finding the perfect snowboard…read moreand bindings. He was incredibly patient and knowledgeable. You can tell they genuinely care about getting you on the right setup, not just making a sale. His friendliness made the whole process fun and stress-free. Such stellar service!

Bought 2 Cannondale Tesoro's from this company . I lost the battery key . They were less than…read morehelpful in remedying this situation . I'm just a customer who paid over 5K for two bikes, You'd think they wold want to take care of me , hoping for future sales, but if you're not going to back up and support products you previously sold me, I won't be back . I called three different blue zones in two different states and was treated poorly at all locations. Terrible customer service. Do yourself a favor, go to REI, they were friendly helpful and said this isn't the first time they have rescued a stranded Blue Zone customer. They had my problem solved in less time than I was on hold at the Roseville location of Blue Zone.

Auburn location must be closed. Went buy and all the pamphlets outside are weathered. No sign on…read morethe door stating what's up, nothing I could find on the internet that said it was closed. Waste of a trip.

I needed to rent a snowboard for my son's first snow trip and Corey was amazing! They had a great…read moreselection and had us ready to go in no time. Thanks! The service and prices were amazing! We saved s much money renting from them rather than where he is going to go boarding.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!

I forget the gentleman's name that helped me. He was at the register the whole time but anytime I…read moreneeded something or had questions he was there with all his knowledge. Super helpful. The rest of the associates were also super helpful and around the store when I needed something.

Stopped in with my daughter to pick out a jacket, and everyone there was so kind and helpful. The…read moreservice was great, the store was super clean and really well organized. We had a great experience -- we'll definitely be back!

All the reviews are correct. That's what makes this place…read morecool. Boaters and skiers selling stuff to boaters and skiers. The prices are very fair for new gear. Selection is good. There are deals to be found. And it is hard to find used rafting equipment, so we can all be thankful someone has some available. If you get the chance to talk to Guy you will learn something. Nothing flashy. Not REI. But my experience was great this week.

I ventured into this store for the first time today, as I was in the market for a kayak. Did much…read moreresearch online, and was lucky enough to come across their website. It was a quirky little place, but was very helpful and had very helpful and accommodating employees. Guy the owner was an incredibly helpful man, very interesting, and full of knowledge, experience, and want to be helpful. I was geared up with everything that I could need to become a first time kayak owner. Guy gave great information and discounts on gear for a limited time. Staff helped me get my new kayak fitted to me and my dog appropriately and onto my car and strapped down efficiently. What more could a girl ask for!?! FYI... if the cute blonde gentleman (Mike) that helped me shop and strap my kayak on my car is in the market for a date... call me