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    Majestic Hearth Distributors

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Majestic Hearth Distributors

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    5 years ago

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    Fruita Wood & BBQ Supply

    Fruita Wood & BBQ Supply

    3.4
    (18 reviews)
    $$

    I ordered some post oak chunks and paid by PayPal. Once I got shipping confirmation i realized…read morethe address was wrong and sent a message to Fruita wood and explained the error. I didn't blame Fruita wood as this was obviously a pay pal error. Since it hadn't shipped yet this could have been easily fixed. Instead the owner Bert told me to deal with PayPal. Which is what I did. Then he got upset because I went to pay pal. I didn't file a claim I just opened an inquiry to let pal pay know there was a problem. Bert obviously has social issues as I read other complaints where Bert's more interested in proving his point rather than just taking care of his customers. I certainly won't be ordering again and I'll let as many people as I can know what kind of business this is .

    There are much more reputable places to buy wood chunks online than this business. I made the…read moremistake of attempting to make a purchase that still has not arrived to date. I keep getting new notices of delivery dates with what appears to be an exploded box of wood chunks lost in the FedEx system. I have sent emails to Bret, during business hours asking for a refund, the last on Friday, without a response. Next step, I know my credit card will respond on a chargeback request within seconds. I would avoid using this business due to the sheer lack of customer service from the staff. In attempting to communicate with Bert, the business owner, is like dealing with a 5 year old in the midst of an epic tantrum, wanting a blue tube of M&M's and won't stop screaming until he embarrasses his parents enough , they finally break down and gives their brat the M&M's. So sad and pathetic. After nearly a week late delivery attempt, I refused delivery and Bert, the business owner has become unhinged and is now making threats of credit card fraud. I forgot to add, the charge back dispute was successful and my credit card has already posted a full refund. It's hard to believe Bert does not have better and more productive things to attend to, than argue over $39.00.

    International Hot Tub Company - Denver Broadway

    International Hot Tub Company - Denver Broadway

    4.5
    (39 reviews)
    $$

    After a less-than-stellar experience during our first fireplace conversion with another large…read morefireplace warehouse, we decided to give IHT a try for our second fireplace. (FYI - We have a 1926 bungalow with 2 old coal burning fireplaces, which we're converting to functional gas fireplaces.) We just ordered our fireplace and, so far, the experience with IHT has been very positive. Both Traci and Johnny are super friendly and know their stuff. Johnny, in particular, has been very patient as we decided between two fireplaces, each with their own pros and cons. Prices are competitive and we've already been treated far better at IHT and wish we'd chosen them for our first insert! I'll be sure to update my review as we move through the process over the next month or so. B O T T O M L I N E : So far, so good!

    I bought my hot tub here in 2021. The lights stopped working properly in Jan of this year. I had…read moreto pay $229 for a guy to come out to fix them (which took all of ten min). Expensive, but I wanted them fixed so whatever. Two months later they stopped working again and when I called, I was told they don't guarantee any of their work and I would need to pay an additional $150 for them to come back out. Mind you, when they come back it can break again and I would just have to keep paying them to return. Absurd. The person I spoke to told me most people don't fix their lights at all bc it's so expensive. What kind of absolute fuckery is this? Do not buy from them.

    Majestic Hearth Distributors - fireplace - Updated July 2026

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