Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

My father moved here to the independent living less than a year ago (rate for non refundable…read moredeposit was $2500) and has had so many issues that I am throwing away that money and putting a new $2500 on a new facility to get him out of here. Despite all the issues, I don't have this kind of money to waste in one year but his health has deteriorated dramatically by the lack of good nutrition in the dining room. At this time, at least seven other groups are moving out this month - so very high residential turnover because the food. You pay $2900 for a one bedroom with horrible food. Go shop around somewhere for the same money and get better food. Don't throw away your deposit like I have to by moving it your loved one there. Most aren't local and can't go take food and visit almost daily like I could and it is super unfortunate as the building has potential with nice layout and floor plans with beautiful trees. Additionally I received a call one day asking when he was moving because they rented out his place of which I had paid for through the entire month already. So I'm addition to keeping my $2500 they were planning to work on double dipping on the property we rented. He gave his notice that he would be vacating on or before a certain date late June. So Mid June they had decided they were going to assume his 30 day notice was from the date he was considerate enough to put his notice in, not the date we were moving. The site director is young and nice, but doesn't have the support to run a facility alone and the seasoned director who is supposed to be in charge is never around either. First the food has small portions, generally cold with horrible quality. He sends me pictures and I feel horrible that he can't get enough to eat. I made my way up the chain and called corporate office. The response was a call from the local cook. He didn't really care. No one from the leadership team called. He has had diarrhea at least five times since moving in and has lost at least ten pounds. Bees continue to congregate and he was told they would get to it when they can. He is allergic. See the pic right outside his window. He doesn't do activities but they seem nice enough. He doesn't use the transportation but I'm sure it works fine as well. He will be moving to a brand new facility with lots of light, encouraged use of the on property grill as well as gourmet food selections. He couldn't use the grill at Sunrise when he wanted despite what we were told during our tour. It was not an option to have use of the grill whenever he wanted it. The activities director (Mary) was the glue that held everything together and encouraged positivity throughout and she is no longer there and the vibe has just become bleak. Finally, we had two full bottles of medicine go missing and was reported but nothing was done.

Steve the owner has been amazing with followup and follow through taking care of his clients. The…read moreplace is clean and friendly

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Beware of these THIEVES. They charged for services that were not delivered. They stole property…read morefrom my mother, as well as charged us for rent beyond her stay. I gave them a 30 day notice that we would be leaving, but they failed to adjust the last months billing to reflect the move out date. Then the next month, after I turned off the automatic billing in the payment system they charged another month to our account. The manager of this site, Logan, is a liar and a dirtbag. He never once followed through on anything, and he accused me of being the problem. He accused me of stealing the wheelchair that I bought on their demand, and claimed he had video evidence. I'm sure he did see me take the wheelchair out with my mother, but that's not evidence that I stole the chair. They did return the money after I called them out 2 weeks after they stole our money. I'm still going to have to go to small claims court for the services that they documented that they didn't do. If you love the person you are caring for, then DON'T GO HERE!

When I'm old and need assisted living, Sunrise Assisted Living of Scottsdale is where I want to…read morelive. Have you checked out assisted living places recently? They're absolutely nothing like the nursing homes of days gone by. These places are lovely. Long gone are those grim nursing homes hallways with that distinctive "nursing home" smell and patients moaning out for help from their room. A few years ago, my mother-in-law needed assisted living. My husband and I performed an expensive search of places in the greater Phoenix area. All of them were surprisingly expensive. To help offset some of those costs, people are often eligible for VA assistance or long-term nursing care insurance policies. With the majority assisted living places costing about the same, we focused on the quality of lifestyle that could be provided for our loved one. Sunrise of Scottsdale offers many activities, live entertainment singers + dancers, theme parties, games, field trips, etc. They even offer afternoon happy hours with beer and wine and a few nibbles too. In addition to social activities, a complete kitchen staff caters to the resident's individual dietary needs and food preferences. Importantly, a medical nursing staff is always on the premises, with a physician on call and nearby. Residents are charged a monthly fee according to the level of assistance they need. For example, if a resident can take their own meds, bath and dress independently, that would be cheaper than someone who requires a higher level of care. Should the time come that your loved one needs even more supervised attention, the top (third) floor is dedicated to those with Alzheimer's and other conditions that require extra monitoring. The doors are locked for patient safety so they can't wander off, but the residents are always treated with dignity and kindness. My dear mother-in-law has lived in the independent assisted living area for about four years. She says it's the most beautiful and best place she's lived in her entire life. She tells her old friends that that she's "living in a mansion." Her bedroom suite is private and perfectly sized for a single occupant. Her suite contains a mini-kitchen with a small sink, microwave, and refrigerator. She doesn't really need the kitchenette because she eats her meals in the dining room. However, come to think of it, she does use her suite's mini-refrigerator to stash her whiskey and fun-size chocolate candy bars. Bad habits? Well, yes, but she's 90 years old for heaven's sakes, I think it's okay to cut her some slack.

My wife has been at this facility for 9 months. She has received nothing but outstanding care from…read moreevery one of her Caregivers. The Memory Care Unit manager is outstanding and stays directly involved in every facet of her care. She receives weekly welfare checks from Hospice of the Valley and I am provided personal info on her condition and vital signs after those visits. I couldn't be more comfortable with my precious wife being cared for by Sunrise of Scottsdale.

Kelly helped me find a perfect home for my loved one back in late 2020. I am so thankful for her…read moreknowledge of the area, its offerings, and her ability to quickly find the best match based on factors provided to her. When a friend calls me looking for advice on assisted living options in the East Valley, I always recommend Kelly F and Assisted Living Locators (which is why I finally remembered to write this review almost three years later).

Thanks Assisted Living Locators and Thanks Blake. First…read moretime using a locator for an assisted living home and first time with your company. Your company guided me through the process of placing a new resident, always checking in on me and the family. Always there to answer any concerts or questions. Five stars to you Blake and your company. Caring Heart Terrace Barbara Bakwin

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

Oscar (wears many hats) & Janette & Dario (transportation) are the most caring and helpful humans…read morewe have ever had the opportunity to interact with. Heartfelt thanks to them both.

I put an online order in at Miguel's Mexican restaurant last night, I got there but it was not…read moreready, I patiently waited a few minutes but then noticed all these people coming in and picking up their orders, I asked why this is happening, I put my order in two hours ago, yet I'm sitting here waiting over 30 minutes to get my food, the manager told me it's better to call in the order, I asked them why offer the option to order online because this is very frustrating, I asked for a refund and they ignored me until my food was ready, at that point I did not want it but took it anyway, I was very angry and I don't believe they apologized once for the problem which upset me more and the whole time the gal at the front desk had a smile in her face, the food is pretty good here and I'd give it 4 stars but I do not like the way they treated me, I won't be back.

This should be a ZERO star review!!! If you choose to take your loved one to this care home, please…read moreBEWARE of a caregiver named Michelle, she is the most uncaring, rude horrible person I have ever encountered. My mom was transported here from the hospital and after two hours being there with her, I took her away from that awful place. Sunrise should not have an employee like her. Please take this review seriously, she is dangerous!!

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

Jen was Very informative and helpful. Representiative was very pleasant. and answered all my quest…read moreions..