can't recommend Regina enough! She gave me the perfect bangs, beautiful baby highlights, and a…read moreflawless full head highlight. The color turned out exactly how I wanted--bright, natural-looking, and blended perfectly. What really stood out was how kind and accommodating she was. I'm dealing with a back injury, and she went out of her way to make sure I was comfortable throughout the appointment. She was patient, attentive, and made the whole experience so much easier for me. Regina is incredibly talented, listens to what you want, and delivers amazing results. I left feeling so happy with my hair and will definitely be coming back. If you're looking for a stylist who is both skilled and genuinely cares about her clients, Regina is the best!

Several weeks ago, I stopped by Ricci's to schedule an appointment. I had previously gone to…read moreBre-Elle in Wallingford, which is amazing, but I have since moved. I stopped at Riccis's on a weekend, the gentleman at the front desk was very knowledgeable and and spent a good amount of time helping me book my appointment, I specifically asked for someone that was good with blondes and adding some funky color, like purple. He said that Taylor would be good for me. Needless to say, I was so excited to get my hair done, as it had been a long time. I arrived on time for my appointment. When my stylist came to greet me, I could immediately tell that she did not have good energy. As someone who had never been there, or having been a new customer to the stylist, Taylor, I was expecting her to greet me with a modicum of excitement, even a smile. She did not. I followed her back to her chair and sat down. As I was explaining, mind you, the EXACT SAME THING, that I had discussed with the scheduler, she looked right at me and said, "if we do that, the color will bleed everywhere". I have being going to a salon for MANY years and have had purple color in my hair for at least 8 years, it has never bled everywhere. Not once. I thought, not a deal breaker, I moved on to the blonde color, she then told me that she didn't know if she would have time to do the entire head. I was a little taken a back because this appointment was scheduled based on the time it would take to do the ENTIRE head and put color in, because why was I there if she could not do anything I asked?. I wasn't rude, I maintained my composure and tone, I simply said, "Clearly you don't want to do my hair and there was a breakdown in communication somewhere from making the appointment to showing up, so I will be leaving". Taylor did not say one word, not an apology, not anything to fix this wrong, that she caused. This was the most UNPROFESSIONAL hair stylist that I have ever been to. She did not apologize; she did NOTHING to make me comfortable and quite frankly, she was INCREDIBLY rude. I am sure the owner was notified, if not, that is shameful, but someone should have reached out to me to attempt to right this wrong, or, at the VERY LEAST, apologize. Taylor is the most unprofessional person that I have ever met and she should NOT be working with the public if that is the way she treats her customers. Shame on Ricci's for employing her.

Stephanie is an incredible hair and makeup artist…read more She did my hair & make-up for three separate events, including my wedding. She is extremely easy to work with. Before each event, we went through a trial process as well as numerous Pinterest boards to nail down the right look. Stephanie is extremely talented, and has worked with a number of different skin tones and hair textures. She is extremely patient and works really hard to make sure you are comfortable. She was the perfect person to have around the morning of my wedding- she is fun, bubbly, and has such a calming presence. It unexpectedly rained during my outdoor summer wedding ceremony and my hair and make-up stayed on perfectly. I can't say enough about Glamour By Steph. She is amazing, professional, and will listen to what you want to create the PERFECT look.

I found Steph on the website, Thumbtack, in search of a makeup artist for my wedding. She was…read moreextremely professional, reliable, punctual, and easy to work with. She did an absolutely wonderful job with my bridesmaids makeup and I would hire her again in a heart beat. I'm so thankful I found her. I highly recommend her for any special occasion. Thanks Steph

Janice has been my go-to hair cutter for years. I finally bought the products she uses since they…read moremake my hair look and smell great. I learned on my last trip that Janice only cuts hair. I took my bridesmaids here for wedding 'dos and a couple other stylists did our up-dos. I forget the name of the female stylist I had but she actually got my hair to look like Audrey Hepburn's from the famed Breakfast at Tiffany's shot. Not sure she'd do it again because it was a LOT of work but it looked fantastic!

Tom is the best hair cutter I have ever had, and I've had many. To me, the sign of a good cut is…read morethat it grows out still looking fantastic. ... It always looks great - even many months later.

I recently got a perm by Courtney, who didn't know what she was doing. My hair is so damaged…read more Then Jenn tried to fix it and made it worse. They don't listen to what you request and do not care if they disappoint.

I moved to CT 3 years ago and I have been searching for my stylist all this time! The search is…read moreover :) Thanks Kaitlin for taking such care with my cut--and taking some time while styling to teach me how I can do it at home! I have received so many compliments and the cut is super easy to style!

All but two of the most recent reviews refer to Sandy Hook Hair Company, which closed in 2019 (see…read morehistory description) after nearly 25 years. The owner, Bonnie Fredericks, retired and the stylists work elsewhere. Salon Newtown is part of an expanding franchise (https://www.whipsalon.com/franchise). This franchise location was bought in 2019 by a stylist known as Marcelle Tiffany. The salon is tastefully decorated, making most of the limited space. Parking is easy. Of note, the salon is acting as a trailblazer of sorts ... participating in the Local Green Salon initiative, in which chemical-contaminated metal waste from color treatments are recycled. Wondering about the name? In a Nov/Dec 2019 SalonToday.com article, the franchise founder, Amy Pai, claims it's a slang term for hair. As it's the first reference I've come across, perhaps it's a term she created to help the franchise stand out. Adding to confusion, the "slang" term is popularly used as a verb in salon promotions (e.g. #getwhipped ) , inviting speculation about the origin of inspiration. Definitely brings attention!

Diana and GiGi (sorry if I misspelled!) were able to quickly fill in for a stylist who was sick on…read moremy wedding day! The team of two were able to tackle ELEVEN heads of hair in 6 hours straight. And they did a wonderful job. I looked like I walked straight off the red carpet at the Oscars. And they were so patient and kind with both of my nieces (my flower girls). They did exactly what they asked for and more - adding sparkles and making them feel like princesses. I couldn't recommend Diana and GiGi enough. 5 stars!

I love this salon! Upon walking in I'm greeted by my stylist who offers refreshments, snacks or…read moreanything I need. My hair always turns out great. Leslie the owner has talked me out of so many bad hair ideas by explaining what happens after bleaching your hair, and the upkeep. Leslie always talks about the upkeep, abs maintenance of the style she's about to give you. Leslie has always made time to fit me in on days that work with my weird work hours! Truly a special place!

From the owner: Our company is based on the belief that our customers' needs…read moreare of the utmost importance. Our entire team is committed to meeting those needs.

The stylist told my son who is autistic and has epilepsy to scoot all the way to the back of the…read morechair. He has trouble following or understanding directions so she had to ask a few times. When he finally did understand what she was asking she looked at me rolled her eyes and said "that's why girls are smarter than boys" I was in shock. Then she said "women are smarter than men" I honestly don't think she even realized that she had just basically called my son stupid. I had always taken my kids there because it was inexpensive and close to home. I won't anymore. I'm just glad my son didn't pick up on what she was saying and get his feelings hurt because mine sure were hurt.

Are you kidding me?!! Trimmed my 6 year old girl's ends in about 3 minutes. $14. I asked, "Is…read morethat it? Can't you do do a little something more to at least give her the experience of a haircut?" She answered, "Well her hair is even now." She must've made 4 or 5 clips with her scissors. Never again! I'm disgusted.

Superb hair salon, lives up to its local reputation of excellence! Diane, her mom, Diane, and Bobby…read morerun an incredible establishment with the utmost care and consideration for each and every customer that enters the property. Satisfaction is guaranteed 100% of the time, prices are extremely fair and competitive, and all the stylists are extremely skilled in all areas related to hair styling needs. No need to look any further, this place meets the highest standards for the most discerning customer! I have been going to this hair salon weekly for over 25 years and look forward to my visits each week!

Recently moved to Sandy Hook & have been searching for a new place to get my hair cut. I made an…read moreappointment with Jessica after reading Ed G.'s review. She was very friendly & did a great job. She also politely introduced me to Diane, the owner who was also very cordial. Overall it was a friendly inviting atmosphere. I'll be going back :-)