Very unprofessional and did not come back out when I advised my toilet was not fixed. They are…read moreavoiding my follow up request and did not come back or return a call. My toilet is still running I know very much how insurance works. Your plumber could barely walk or lift anything. He picked a piece of the flapper said it was the issue. The toilet runs when we havent used it since he left.

There is a reason this company has a 1 STAR REVIEW! The owner of the company appears to be a…read moreone-man show. He did not appear for the first TWO appointments! When I questioned him about his no-shows, he replied, "Things happen!". The company has a blocked phone number and does not accept incoming calls. The only reason I had to do business with this company is that my home warranty company is contracted with Drain Flow.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

They have provided excellent service. On time and very professional. I have used them on several…read moreoccasions and I have been 100% satisfied with their work

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

I made an appointment with this company to fix a broken water heater. The initial appointment was…read morefrom 12-4 on a Thursday and I didn't receive any communication until 7:15 when I was told that the technician would no longer be coming out that day, but rather he would be there at 8am the following morning. When I called I the morning to follow up and see where he was, I was told that he would not be coming until after an electrician came out to check the water heater first, despite this not being mentioned previously. I had an electrician out and set my third appointment with Urgent Care Plumbing for the following Tuesday. I called the day before to confirm the appointment and was told I was the first one on the schedule for the following day. But my appointment time came and went yet again with no communication. I ended up finding a different plumber since this company proved that they are unreliable and incapable of communicating or showing up to scheduled appointments. What a joke.

From the owner: Our company specializes in service plumbing. We do any type of plumbing, Water heaters, pumps,…read moredrain unstops, water leak repair, and our specialty emergency service calls. We believe in professional service, and every call treated with urgency.

This company is an upstanding, ethical, reliable establishment…read more We had an issue with our furnace and called a competitor prior to calling Argo. The competitor was too high so we did some more research and came across this business. There were so many positive reviews and they had a 5 star review on social media so we gave them a call. The office staff is so friendly and the techs are as well. The came out, fixed the unit in under an hour and they were 1/3 of the price of the company that we had out the day before. Give them a call, you won't regret it!

Argo was communicative and provided a great service at a fair price. I received an outrageous quote…read morefrom another company that I felt was too high. I went searching for a second opinion and spoke with the guys at Argo Air. They got my A/C up and running reliably at almost 1/3 of the cost (like I mentioned the first quote was outrageous) I definitely recommend giving them a call when you need something! Repair was made in May or so and system is still running great!

I would absolutely NOT recommend Spence Air Solutions. The technician assigned to my order called…read moreto make sure I was home, but I wasn't able to answer the phone, and he didn't leave a message. I didn't even know the technician had called until I spoke with the owner later. When I called to make sure we were still on the schedule, that's when he told me that the technician had called and didn't get an answer, so he moved on to the next house. Huh?? I made plans to be here between 12-4 like I was told, and the technician just moves on to the next house instead of actually showing up? Or at the very least leaving a message? I explained the technician didn't leave a voicemail or send a text message and asked that he do so. His reply was, "We expect customers to answer their phones just like we do." Excuse me?? First, your technician doesn't have the courtesy to leave a message or send a text, and then you tell me, as an individual, to answer my phone the same way businesses answer their phone? And then the owner said he was canceling the order because he didn't want to deal with rude customers. Asking the technician to leave a voicemail or send a text message is rude, but telling me to answer my phone isn't rude? I will NEVER use Spence Air, and I will NEVER recommend them!

Thompson Drain and Plumbing responded to our inquiry immediately and we got same day service!…read moreHighly recommend!

Please don't trust this man. I hired him to do a hot water heater replacement. I was in a bit of a…read morehurry so I just went with him instead of getting multiple quotes (my fault). He not only overcharged me (an unethical amount) but he lied about the quality of hot water heater that he was installing. He promised me top of the line when he actually gave me bottom tier scratch and dent. Had issues with it months later only to find out that it was used and had rust on the back and the inside. Less than a year later, I'm having to get a new replacement. Karma.... Is all I have to say.