Lita's Salon gets a 5 star rating from. She is truly lifted, and I recommend her salon to everyone…read more My hair has never been more healthy and beautiful!! Lita is AWESOME!!​

This is a very professional salon. The stylist does an excellent job styling and taking care of…read moreyour hair. This salon is an excellent choice for short, medium or long hair.

The shampoo was the best I have ever had! Would have been 5 stars stopping right there! This was…read moremy first visit and Melissa cut and styled my hair. She was very professional and after listening to my needs for an easy and quick to style haircut, she gave me a great new do! I am able to recreate the look on my own which is fabulous!

I live in Italy so I was concerned about finding a salon for hair and makeup in Alabama. I called…read morethe salon and booked an appointment for my stepdaughter's wedding explaining what I wanted. I called the evening before the appointment to confirm and hoped for the best. I arrived at 9 am the morning of the wedding, and let's just say jet lag and other issues meant that both Emily and Emily had their work cut out. In less than 3 hours they worked their magic and turned my hot messy self into a presentable Step-MOB. These two professionals are my #AlabamaAngels ! If you need any special occasion work, I can't imagine any better service or results. If either Emily is visiting Naples, Italy in the next few years, I'm buying the wine and pizza!

Very nice people from the receptionist to every- one else in the salon. Their prices are very fair…read moreand I love that it's a very casual salon.

I called on a Thursday in a panic because my hometown hair dresser had turned my hair purple by…read moreleaving the toner in too long, and colored my roots a weird reddish color. Cali took the call and booked me for the next day. She completely transformed my hair and gave me exactly what I was looking for. She is so friendly and made me feel at ease. I highly, HIGHLY recommend. I will definitely be back!

Service not good up front. Personnel too close together in a bigger space than they need. Chatting…read moreabout getting customers when I am in the chair a real no no. Dean

I am new to the area, and I was under a time crunch to get my hair done with a new stylist before…read moremy wedding. I took a chance and booked my hair appointment with D'markos Salon 3 days before the wedding, and I couldn't be happier with the results! Everyone there was so kind and fun to talk to. Bailey was my stylist, and I am so pleased with how my hair turned out. Definitely recommend!!

They were always trying to charge me more than the quoted price. Always some excuse for it. If you…read morestand up for yourself, they'll try to paint you as a 'troublemaker'. It's pathetic. And I'm an elderly woman. Always confront them, and only pay the quoted amount!

Over a month ago, I scheduled a toner, cut, and wash. I was told I had to have a blow out and…read moreconsultation as a first time client - okay, yes I get it. She said "I'm not going to schedule you a toner because Ty will add it after the consultation at your appointment." I said "okay, but I want the toner done at that appointment so schedule it longer if you need to do both". It's not complicated. I've never been to a salon as a new client that can't do this. I've talked to this salon 3x over the last month because I was on the cancellation list. Prior to my appointment, I find out I was never scheduled for a toner like I requested the 3 other occasions on the phone. Of course I canceled my appointment and read the negative reviews with similar problems. I'm sure the stylists are great, but the reception must be trained on transparency and clear communication.

Terrible. Made a mobile order. Sat in the pick up area for 20 mins. Finally decided to call them…read morebecause I thought they cancelled this after COVID or something. The rep tells me they don't have anyone that can come out right now. So I walk inside to see 6 employees standing around including one literally playing on her phone -___-

I came into Ulta yesterday and was expecting at least a greeting, but sadly didn't receive one…read morewhich is disappointing, especially because it's not the first time it's happened. I really hope customer service improves. When I went to check out, I was actually excited since it's my birthday month and you get a freebie. There was a small issue at the register holding up the line, which I didn't mind at all things like that happen. There were about three employees up front trying to help, and then Samille came over to check me out. Still no greeting, and her attitude felt like she didn't want to be there. I placed my barcode on the counter so I could get my wallet out, and I asked if I could use my birthday coupon and also get the free item. Instead of asking, she just grabbed my phone and started going through it, which I found extremely rude. I told her that was rude, and she didn't say anything just kept working. Then suddenly she tried to act friendlier, but it felt fake. Overall, this trip was very disappointing. I love Ulta, but the customer service is consistently rude, especially at checkout. I hope this location improves, because the experience leaves a bad impression every time.