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    Making Home Space

    5.0 (1 review)
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    2 years ago

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    The Tailored Closet of Riverside

    The Tailored Closet of Riverside

    (58 reviews)

    Tailored Closet of Riverside has custom designed and built all of the closets in our home, as well…read moreas the built-in workbench in our garage. Their work is impeccable and quality of workmanship is the best in the industry! Some of the closets they designed and installed in our home are nearly 10 years old, but still work and look as great as the day they were installed! We had them out again this week to install some additional storage cabinets in our master bedroom walk-in closet, and they not only matched their nearly 10 year old existing work, but the quality is still fantastic! We would highly recommend Tailored Closets of Riverside for any custom closet storage, workbench, desks and any storage spaces you want to have designed! They warranty their products for life, and their installers are professional and courteous. Luke and Josh did our installation yesterday, and they did a meticulous job, wore booties to protect our wood floors and carpet, used plastic runners throughout our home and left our home as clean as when they arrived. They two young men were extremely polite and made sure we were very happy with our new cabinets before they left. Thank you Luke and Josh, you're the BEST!

    I embarked on my journey for my dream closet in mid-November. I reached out three companies. Two…read morewere pretty known names and one was The Tailored Closet. I was not familiar with The Tailored Closet, but I went forth with contacting them for an in home estimate based on the Yelp reviews. I'm big on reviews. We fell in love with the design...well mostly me but the price was competitive and that made my husband happy. Next came the tricky part and where most companies usually drop the ball...The actual install and quality of product. Everything about my experience was top notch. Summer communicated everything from installation day, to an ETA of arrival on the actual day. Matt and Jose arrived on time, were professional and awesome to work with. They protected my carpet with runners, communicated well and were respectful to me and my home. I cannot say enough great things about my experience with The Tailored Closet. Thank you for giving me my dream closet and maximizing my space into an organized piece of heaven on earth .

    WellRive - Jennifer packing

    WellRive

    (42 reviews)

    The best thing I have done for myself lately n years! Kathleen came to my house, which I recently…read moremoved into, had me relax while she unpacked and organized my kitchen top to bottom She did a beautiful job and helped me realize I wouldn't need many of the items I still had after "downsizing " 32 years ago when I last moved, I had my husband's help. I'm settled in pretty well now and think I'll be happy in my decision to hire Practical Solutions ! Wish I would've hired them to pack my house before the move.

    So here is my updated review…read more As far as staff, everybody was very cordial, polite, and showed up on time. Denise specifically had a great vision for what she wanted to do. That was appreciated. We were having our pantry and kitchen reorganized because we just have so much stuff and it made it very difficult to have any somewhat of organization. Denise, another staff member showed up at 9 AM to get started. Forgive me my mind is fried I forgot her name. Things started slow, which is understandable because there needs to be some two-way communication on how things are going to be and how we wanted it to go. Once things got going, we took a step back and let them do their thing. There was a bit of miscommunication on how things were specifically being charged per hour. We had an understanding in our estimate that 10 hours at $100 an hour was what we were budgeting for. $1000. As things progressed, I asked a question regarding how late they were staying since things seem like they were moving a little slow. I was told they were working from 9 AM to 2 PM which is five hours. So the miscommunication was that I was being quoted 10 hours With five hours for each person coming. That's where there was a miscommunication. I do not believe it was on purpose. I think it was just one of those things that wasn't clearly discussed. I can take partial blame for not asking the question, but I made an assumption. The girls stayed an extra two hours to try to finish the pantry. So the kitchen portion was not even addressed. And reach out to the boss Cathy, I explained where there was some confusion. Once it was explained that we were essentially paying $200 an hour for two people to be here we quickly hit our budget limit, which did not allow for a secondary follow up for the kitchen. The girls did their best to get the pantry finished as possible. There were many items that were still left out that we were told we could now figure out where those could go. The pantry is re-organized much better than it was before absolutely. Was it a $12-$1300 worth job? No based on many other estimates we had received this was the highest we had had. But based on recommendations we wanted to go with a group that had a background that seemed to have a strong foundation in this area. This is not personal, Cathy, Denise, and everyone else were spectacular people and I do not believe that there was the slightest intent for the miscommunication on cost. Again, the pantry looks much better than it did before, but there was also a bit of unutilized space considering so many things were left out. That seemed to come from the fact that Denise needed to rework things that the second staff member had done prior. As stated before, Denise seem to have a better vision and honestly may have done a better job on her own. Communication with Cathy is fine. She did try to address the issue by giving us a slight break on how we were paying, but I did make it clear. We definitely could not afford a follow up at what was being charged. My recommendation is this. If you're looking for someone to do a house move or to deal with a hoarding situation or an overloaded garage where you just need a ton of things moved out, boxed up and gotten rid of. They are the perfect solution. If you're looking for someone to re-organize kitchen cabinets, drawers pantry space , this might not be the best choice due to cost alone. They appear to be a fantastic company that does show empathy and care but I think due to the cost loan we would not be able to utilize them again. If you're on a budget, you may have to look elsewhere. Again, if you were doing a major move or you need to clean out the top overloaded area to get things moved out and gotten rid of. They are definitely the ones you want to call. For future in-house re-organization we would have to go with a different option that's more affordable within a budget. $100 an hour per person is just a bit much for the average homeowner. I do think Cathy for her communication and attempts to make things right. Most businesses won't even bother with that. She showed integrity. Again I believe there was just a unclear miscommunication regarding the cost. Having multiple staff on site at the same time. Question apparently I should have asked, but just did not think too. I'm giving them four stars based on the fact that I think they definitely meant well and Denise really did do exceptional work in the time she had especially considered. She was reworking things that had been done prior.

    Making Home Space - home_organization - Updated June 2026

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