Decent outlet of Petco. As with all of their stores, they have very good selection if you're…read morewilling to pay premium prices. However, in a pinch they're good to have around when you need cat litter or other pet supplies. Can't comment on their adoption or grooming services but their customer service is OK, if not particularly fast or friendly. Parking is easy, store is clean but when I went, a bit cluttered. (They might have been restocking.) Would be nice if they had fresh cat grass or catnip available more regularly.

This was the best experience when getting a fish! Kim was…read moreamazing she was professional and very knowledgeable. I recently went to a different location and it was bad but after coming to this location I think I will make the drive out to this location because of how great the customer service was. She helped me get shrimp, two fish and plants and helped educate me on them as well which I greatly appreciate!

We came here for a grooming appointment for my Golden Doodle. We will never return…read more 1) we gave clear instructions we wanted a golden doodle teddy bear cut and to keep the legs long. Instead they gave our dog a typical poodle cut- shaved body/legs/tail with balls on the feet/tail/ears and pouf on the head. 2) When I picked up my dog the groomer stated he was extremely matted and that's why they had to shave him down (which was false because he gets bathed and brushed out every week to prevent matting). I'm guessing maybe they didn't know how to do the cut and opted to do something else all together. Who knows. 3) when they went to get my dog they said it was the dog with lots of anxiety- which I thought was odd because this dog has the best temperament ever (extremely calm would never hurt a fly type dog; never have heard of or had a problem with him in the past with any other groomer). They bring my dog out literally dragging him as he's pulling away from the groomer and shaking. He immediately saw me and darted straight for me and hid behind me. HUGE red flag as this behavior is completely out of character. I asked what was wrong and they said nothing he's just a difficult dog. 4) They then tell me they had trouble grooming him and to expect bruising around the face and mouth! What? There was a line behind me and I didn't make a big deal about everything I just left (shame on me) When I got home I took a closer look at my dog (honestly to see what they were talking about with bruising) - only to notice he had bleeding in spots that look like they shaved too close to the skin and cut him on his under belly and rear legs. I felt so bad for my dog and this experience. I also regret not making a stink about the service when I was at the facility. So I do not recommend at any cost! I also Rarely leave reviews but felt I should warn people about this grooming place.

Take my pup to bri each time. She's calm, patient and loving with my pup…read more Great service and great trim each time

Just got done picking up crickets. Not only was the girl super friendly but she was also very…read morehelpful with any questions. The store was super clean and everything was easy to find. Prices were rather good. They even have a area you can customize your own pet food. Definitely will come back

this places needs a exterminator I had a little beetle that you find in dog food in my hair and I…read moresaw lot in the pig ears by the desk

They are so caring and professional. My puppy feels so loved…read morethere. I recommend this place.

I came in today and I looked at some cats. I am kind of interested in adopting, but I am not 100%…read moreset on adopting just yet. I asked one of the workers, he was a male with a beard he had curly blondish white hair, I asked him if I could see the cat and he responded, Well, are you interested in adopting? and I said maybe I'm not sure yet. Then he says you can only see the cats if you're committed to adopting. I'm thinking to myself how am I supposed to know if I want to adopt this cat if I can't even touch it or hold it or play with it? How am I supposed to know if I want a cat through a glass screen? As soon as he said that to me, I walked out. This is not only unfair to customers, but also unfair to the kittens who deserve to be played with and get attention in love. This worker is prohibiting cats from getting adopted plain as that. this worker was also a more heavyset guy and he needs to be fired. Someone please identify him. This is totally unfair to customers and especially the kittens that are looking for new homes. This is not even allowing them the chance to get adopted. People might just come in and see cats and fall in love with a cat without even wanting to adopted first. Fix this system! I just hope these cats get adopted through a fair process! Fix it. keep in mind this is never happened to me before and I come to petsmart all the time. I even adopted my cat from a different petsmart. it is the employee's fault. Fire him he is stopping animals from getting adopted.

The owner had a reply and also posted on her facebook page, please check it out…read more Here is my reply The reason you only see a check in 5 times in 8 months is because your staff doesn't bother to ask us for our information when we check out. I did the review this week because this was the first time your staff has spoken to us at all and I was floored that y'all actually talk. If I wasn't receptive to being asked if I needed help it was because after all this time of going into your store and now you want to speak to me, I was insulted. As far as the check out, one of the employees that day just asked for our phone number and what package of frozen treats I had chosen, duck hearts, and rung us up from our side of the counter, while the the other employee was trying to figure out the Hulu password to log into the account on the TV screen. Please do not try and insinuate that I am a liar, the customer service I have witnessed consistently is horrific and like I already stated, the only reason I return is because the brand of dog food I purchase for my babies is extremely difficult to find. I tell every fur baby parent that I meet that your store carries great product but the level of customer service that your store carries leaves so much room for improvement, to say the very least. I can genuinely say I dislike going into your store, it's always an awkward experience and hope that another store opens near by that sells the same quality products that my fur babies get You want to make it up to me?!? How about we just start with basic customer service. For example just greeting. Super simple and extremely human. It just seems like you know you will continue to make money because you carry great product so why bother being welcoming and graceful. It takes very little effort to be friendly and welcoming, and it's a shame that every visit is awkward and uncomfortable. Just an FYI, I saw your post on Facebook trying to get unfounded sympathy from your followers, or maybe retaliation for me being honest, but it is what is and I stand firm on my review. I'm goving this feedback so that your business can improve, not to hurt your feelings. And It's obvious if I'm willing to spend money consistently in an establishment that I feel unwelcomed in for my babies, they are well cared for.

Great shop. They have a lot of products to offer. Staff is welcoming and friendly. Love Black…read moreFriday sale.

Great place and great grooming!. We have one Bichon Frisée and one Maltese and one rescued little…read morewhite dog. They get perfectly dirty and leave perfectly precious and clean. Thank you. Shirley King

Alex does a great job with our two doodle boys! We've made a habit of going in for a groom and…read morewalking out with bags of toys and treats afterwards. Highly recommend!

Friendly atmosphere, clean place and nicely organized. I came here to get some specific dog food…read morefor my pet. Given that Pets Barn is a bit smaller than most chain stores, they were a bit limited in selection, but it made shopping easier and I was told that they can order a brand if needed. The prices were also pretty affordable. Some of the dry dog food came up pricey when I went to other pet stores. I also like that his place is not crowded and the cashier was super friendly. Good place to get your pet's goodies.

Great neighborhood Pet Store... Friendly staff and…read morereasonable prices! They'll cheerfully carry your large purchases, to your vehicle... STOP by and Say Hi...and look at their assortment of pet supplies for your fur or feather baby. Corn for deer too!

So I used to come here all the time for my feed and chicks, I even liked stopping by just to look…read more But after recently I stopped going for a few reasons. 1) Other than knowing where items are in the store, there is a giant lack of knowledge when it comes to how to care for animals and what you should buy for them to keep them healthy. I don't work here and I know way more about chicks than anyone working there. 2) I get situations where the employees are careless and pushy to get things over with, but this isn't always the case. I do know some individuals that I will go there just to say hi to even though I'm not buying anything. 3) the prices are more that tractor supply due to them being privately owned and their variety for chicks is small. 4) My last straw was when I came in to buy a chick, and what I bought was not at all what they advertised it to be. I bought a blue Cochin pullet to add to my flock of ladies. Months go buy and the chick started looked absolutely nothing like the breed, and it started showing signs of a rooster. It grew up to be a male cross bred chicken that was completely white and it was seriously mean to the point of leaving scratched on my mom. I wasn't offered anything in return for the mixed bread (which it was supposed to be pure bred Cochin). So at this point I just gave him away and never got chicks from them again. You shouldn't be selling cross breeds for the price of pure bred. My assumption is that he was a blue Cochin mixed with a white silkie.

Love the service in attendance. I also like the fact that the people working the counters no what…read moreyou need and very professional.

We've been here a handful of times and everytime we have we have been so satisfied. Our dogs hate…read moretheir nails getting done and Wolfgang is the only place in San Antonio that is able to handle my dogs nail trimmings.

Great groomers in a very clean shop. Fun baked goods for your pets! Highly recommend the NW…read moreMilitary location.

Was looking for a dog food few seem to carry, Purina Pro Plan small breed 34 lb bag. Unfortunately…read morethey don't either but they have tons of others and a lot of other pet supplies. They are friendly and helpful.

Since COVID-19 has hit a lot of things have been downgraded for Public Safety. Posted hours on yelp…read moreor just a little bit off as the weekday hours have diminished by an hour and a half in the evening. Albeit still in business, thankfully as they have a fantastic selection of food for all animals.