grooming staff is HORRIBLE. Witness guy employee black hair & beard being aggressive to a dog he…read morewas grabbing them telling the dog to "stop moving" from his snout and sounded mean. Autumn very negative from the start, seems really unhappy with her job. definitely will never visit this grooming EVER again.

I cannot say enough wonderful things about Autumn at PetSmart! She is absolutely amazing and SO…read moresmart. My Augie doggy (an Airedale Terrier, which is pretty uncommon here in South Texas!) instantly loved her. You can just tell she knows her stuff--she even had experience with his breed, which gave me so much confidence. When we picked him up, we were blown away--his hair looks incredible! Autumn truly brought out his handsome personality, and my kids were SO excited to see their "doggy brother" looking fresh, fluffy, and oh-so dapper. Autumn went above and beyond, and we could feel the love and care she put into every detail. I'm so thankful we found her, and we'll definitely be coming back. Highly, highly recommend her if you want your pup to look (and feel!) their very best!

Kennels are immaculate and the puppies all look healthy and vibrant. We have been on a second dog…read morejourney after having bought out OES here. Just have a move to Houston to figure out and all the other fine details of life. Store is always very clean, dogs always seem like they have been groomed and bathed. Just the best place to by a pooch with 3 other competitors 4 minutes away.

I got my forever puppy from here :) the best workers too, kind and called me after to make sure…read moreeverything was okay !

This was my first time visiting this location and I was impressed by the aquatics department. The…read morefish tanks were clean and the water was very clear. Though not a large selection, what was there was very healthy. The sales associate who assisted me also provided great customer service. She spent time making general conversation and also sharing important information about the fish I purchased. I really appreciated her going the extra mile and bringing out a new shipment of a live aquarium plants so that I could look for a specific specimen. Though it wasn't there, I will definitely be back in the future to look for more.

This was probably the most frustrating experience ever. Apparently only one person can help me get…read morea fish, and that one person was talking to people for over 15-20 minutes. I found someone to help me and the lady was sweet but said that the guy was the person who helps with the fish department, and she tried to help. I eventually just left. Went to a different store after this!

I had heard about Boxcar a couple of years ago when I first became a bunny mama. If you look at…read moresome of my older reviews re: pet supply places, I was looking for a particular bunny feed and was curious to see if they sold it here. Alas, they didn't but the folks here were VERY nice and made small chit chat with me as I browsed. They did make some suggestions and even though I didn't buy anything, they still treated me well. ::: (\_(\ *: (=' :') :* *.. (,(")(")°..*`»

I got turned onto the Boxcar a few years ago when I was working with Equine Rescue and…read moreRehabilitation in Buda. Nowadays, I stop in here ever chance I get when I happen to be passing by on the interstate. This is my very favorite pet store and wish it was closer to my home in Austin - not only do they have excellent and very educated customer service they have an off leash dog park out back! I stop here to let my dog stretch her legs every time I road trip South of Austin and always end up buying something. It was here that I first got turned onto the hard to find Premium Edge Healthy Coat dog food that my picky eater loves. Not only do they have super premium dog food but they also carry every kind of animal feed you could possibly need along with horse tack and lawn supplies. If you happen to pass Helotes and have a pet exit here and also stop at Floores Country Store.

Love this pet boutique! Such a great selection. I'm only sad they moved further away from me!read more

The two things that I value above all else when thinking of this cute pet store is they do NOT sell…read moreany animals and they do NOT sell horribly manufactured labels i.e. Iams, Beneful, Kibbles N' Bits, ect. I absolutely hate supporting breeders and puppy mills. There are thousands of animals that need a home!!! Why are we still putting our money into the absolute madness?! And to sell caged up birds that had their freedom taken away for profit? No thank you!!! The two times I have been, the owner has greeted me upon coming in and has always been courteous and willing to help. My first visit was to browse for a harness and leash for my cat, a lick pad, and some treats. I did have to ask for the cat section but everything was so organized and clean! The second time I brought my cat and came in to get him treats and ear cleaning wipes. The shop from the outside looks small but wow does it have a lot of products! They have treats freshly baked that you can take a look through the glass display. They have these beautiful artisanal leather accessories that are great for yourself or a gift the pet-loving one(s) in your life. They have lots of coats and puffer jackets for the pups, freeze dried options, and raw options.

Excellent customer service and they had just what I was looking for!…read more I popped into this place looking for a specific aquarium chemical. Even though they carry a small selection of tanks, the product selection was great. I was pleased to see a diverse selection of chemicals, decorations, and filtration supplies. I was glad to support a local establishment and will definitely come back from my aquarium needs.

I went in to look for something to calm my dogs separation anxiety and the guy (ughhh forgot his…read morename) helping me showed me several different options and shared his personal preference for his own pet. I appreciated the time he took to help me.

Great customer service! I'd much rather shop here over the main stores. I like that the lights…read moreweren't excruciating bright, they have a wide selection of pet supplies. The staff was very nice & willing to help. It was a great shopping experience.

I have been coming to pets barn for several years for all my pet needs. The staff is friendly and…read morehave always been helpful. My babies love visiting and being treated well with treats and friendly faces.

We love pet town. Thank goodness we found them. They only take small pups and only cash or…read morechecks, no website, no voicemail, all old school. Love them and my dogs are comfy there. We have three pups. 1 Shihtzu, 1 Maltese and the other is half Shihtzu half Maltese. They are all females and are never around anyone but is since we work from home. Our girls are comfortable and the groomers do a great job! No dogs over 30lbs so my tiny ones aren't scared by the others bigger dogs.

We adopted a stray puppy Friday night and the next morning we called around everywhere for a place…read moreto dip and clip our new flea infested additional to the fam....no body was willing to do the work since we either didn't have an appoitment or they were too busy. Thank goodness for Pet Town because not only did they take our new puppy on the spot but they had her done in a an hour with a big pink bow. We couldn't be happier with the service,,,everyone was soooo nice and our puppy was clean and bug free. The only downside is they don't take dogs over 20 pounds and our puppy is already 12 pounds so I guess we will need to find another place in the near future. Oh and a tip...bring Cash..they don't take cards. :)