Mike Talley and his company, Mako Pool and Scuba, was inherited by me from our previous neighborhood pool board. The other negative reviews on here are spot on... Here is my account of Mike and Mako. Mike is admittedly abrasive and rude. Claims he was "in the military when others were learning customer service." Mike is anti-Semitic, just look at the attached screen shot of his texts... "i hate". Now that we've covered what an awful person he is to deal with, he is also a completely incompetent pool operator. Missed every deadline. Damaged our equipment. Lied repeatedly about what had been done at the pool. Refused an accountability or to provide a schedule for his visits. I cant caution you enough to avoid this person and his company. Anything Mike saves you on lower monthly maintenance costs in comparison to other companies... will come back to cost you more when you have to replace filters, pumps or salt cells because of his malfeasance. Mike didn't fully put our cover on in the winter and the pool filled with leaves. Volunteer Dad's from our community association had to pick up Mike's slack. Oh, and he left our fill line in the pool running overnight, dumping thousands of gallons of water into a nearby stream.... Mike's response... "Shit!!!!" then goes on to claim he does this to atleast one client every year.... Unbelievable. Mike lied to us repeatedly about deadlines and what to expect only to quit on us before getting inspected by the county. We got emails saying our pool was sparkling clean when it was green and filled with debris. Mike took a 10 day trip to Hawaii during spring pool season. Left us hanging with no progress being made on our pool. Would have fired Mike sooner had we not gotten so far into the spring and the good pool companies were already taken any other clients. Now he is threatening liens on our community pool over unpaid invoices because he refuses to compensate for the exorbitant water bill HE caused. Shame on Mike. read more