Came in today as a new patient/ referred by my husband lol. We used to have Kaiser :(…read more Wow I was so impressed here. The front office and back office staff is so nice and friendly. I felt very welcomed. Fantastic customer service. I would definitely be back and bring the rest of my family here. Dr. Malek is great. She goes over the top with patient care. She pays attention to all my concerns and complaints.So blessed to have found the doctor for me. Thank you

Dr Malek is fantastic, thoughtful, and takes patient care seriously. I appreciate the diligence and…read moreprofessional work of Amy and Melissa. Thank you ladies.

Dr. Hanamsagar as a doctor leaves a lot to be desired. While she's nice and cordial enough, she…read moretold me that getting a pap smear wouldn't be necessary since I'm not sexually active, even though I'm in my 20s. Staff at the front window are such a different story, not in a good way. They were the ones in charge of putting together a referral that I needed a for a scan. What they handed me was a paper picked up from a stack, which seemed to be Dr. Hanamsagar's signature scanned and copied, with a generic note. I had my doubts whether or not the hospital where I'm getting the scan done accepting the note as a referral and should've been honest about that, but I ended up going with it. Sure enough, the facility did not accept the "referral" and was told that the doctor would need to write a more official referral. When I went back to the doctor's office, staff questioned why the hospital didn't accept the "referral" and seemed pretty irritated about it. My mom had to help me push the staff into putting together a more official referral. Overall, not a pleasant experience and haven't returned since.

Dr. Seema is great, I like her. But one of her front office staff is just plain rude. I was…read morepolitely asking questions about my prescription refill authorization and she gave me an attitude. Ugh.

The level of care Doctor Mike affords his patients is unparalleled. His bedside manner is kind,…read moregentle and thorough. Dr. Mike listens and answers all questions with a demeanor that is detailed and warm.

Very comfortable in his office. Easy to talk to and understand what he explains. I'm glad I was…read morereferred to him.

Leisure World is a senior gated community that offers people 55 or older to live comfortably. They…read moreoffer many amenities. One of the best ones is that a full fledged Health Care Center is centrally located on the premise. If you live here and chose one of your doctors to be your family practitioner, you can literally walk to your appointments! They seem to accept all forms of health insurance and of course Medicare. Other specialty doctors practice here part time and it is easy to make an appointment when they are present. Staff is super friendly and so far all my appointments have been on time. Dr. Narain is a really cool doctor and is super knowledgeable and friendly. I'm so glad to have this type of service right at my doorsteps.

I really want to shout out about the excellent care and attentiveness shown toward my elderly…read moreparents by Dr. Christopher Chung. Dr. Chung has been steadfast in getting each of my parents the specialists they need, listens carefully to their concerns and always follows up with their progress between appointments. I also can't say enough about the quality of the staff. In particular, Gilbert was so helpful in helping to schedule some pre-op appointments, knowing we were coming up close to the actual procedure. Furthermore, when Dr. Chung is not in the office, it is someone like Dr. Sophia Chun, who stepped in and really took her time to understand care to my mothers needs. It is this kind of teamwork, care and attention that is so appreciated and makes it so much more pleasant to visit a health care clinic.

no words express how great dr prosinski is !! knowledgable , caring and super smart !!! we are very…read moregreatfyk for saving my mom's life

Dr. Persidsky has provided quality care for my grandmother for nearly a decade. My grandmother…read morecannot visit a doctor's office due to a chronic physical disability, and as a result, he provides medical care for her at home. He provides a monthly, in-home visit and access to medication to treat the chronic conditions she suffers from. He has also assisted in treating several acute conditions which required special in-home diagnostics, nursing care, hospital admission, and special transportation to the hospital due to her physical disability. Highly recommended.

I cannot say enough wonderful things about Dr. Abigail Fletcher and her entire team. From the very…read morefirst visit, both my daughter and I have been treated with nothing but courtesy, respect, and genuine compassion. Dr. Fletcher is incredibly caring and attentive, and she truly makes you feel heard and understood. No matter the circumstances -- holidays, bad weather, or unexpected situations -- they are always there when we need them. That kind of dedication means more than words can express to a mother. I feel completely confident knowing that my daughter and I are exactly where we need to be under Dr. Fletcher's care. From the bottom of my heart, I thank Dr. Fletcher for her kindness, compassion, and unwavering support. It brings such peace of mind to know we are in such caring hands.

Love this lady to pieces! She's not only my daughter's doctor she's a very special person. My…read moredaughter was very sick in the ICU and she stood by her and also me. She's a wonderful doctor to say the least. Very compassionate about her patients! Thank you for being such a great doctor!

Here because I absolutely love coming to this office! I mostly attend the office that is upstairs…read moreso I'm hoping this applies to that office. Every time I come in, the girls in the front are the sweetest! Especially, Yamilet! She is so pleasant on the phone and in person!!! Love that girl! I also vibed so well with Mersa! She made me feel so comfortable and welcomed! Briana is super cool too. Now as for Dr, Kang.... I absolutely love how he listens to my concerns and makes me feel cared for. I love how he really cares and only wants what is beat for me. Love this office and the type of quality care they Here because I absolutely love coming to this office! I mostly attend the office that is upstairs so I'm hoping this applies to that office. Every time I come in, the girls in the front are the sweetest! Especially, Yamilet! She is so pleasant on the phone and in person!!! Love that girl! I also vibed so well with Mersa! She made me feel so comfortable and welcomed! Briana is super cool too. Now as for Dr. Kang.... I absolutely love how he listens to my concerns and makes me feel cared for. I love how he really cares and only wants what is best for me. Love this office and the type of quality care they provide.

TLDR: this office has the most LAZY and IGNORANT staff I have ever seen in healthcare. I will never…read morerecommend this office to anyone ever again until they do an overhaul of those girls. Aside from the fact that one-star is the lowest I can go, the only reason that I would give it one-star if zero stars were a thing would be because Dr. Cardin himself and his team of doctors are actually amazing doctors. However, their front desk and back office staff are absolute GARBAGE. I have never met such lazy and ignorant healthcare staff in my life until after I had my child. When I was going to Dr. Cardin for my OBGYN stuff, the staff there was amazing. It was such a shame that he closed down the OBGYN portion of his practice (probably to retire). His PCP practice has some of the worst staff my husband and I have ever experienced. They have a couple offices (one on the 2nd floor and one on the 1st). My husband used to go to the top office and I would go to the bottom. There have been SO MANY TIMES that we would call the office and get placed on hold, hung up on, or they simply just wouldn't pick up. We originally thought that maybe the office was so busy so they couldn't keep up (and this thought process came from giving them the benefit of the doubt since we had such a great experience from their OBGYN practice). As we continued to stay with the practice, my husband came to find out with his own eyes that the reason why calls are placed on hold or not answered (at least from the 2nd floor office) was because the girls are LAZY. He watched a girl answer the phone and immediately told the person to hold just so she can go back to playing on her phone. When she was done, she answered the phone. Even a doctor that is no longer with the practice admitted while he was there that the staff were terrible. In the last two-three years that we have been with them, we have had some insurance hiccups. Some because of medi-cal, some because of our paid insurance, and mostly because the staff is stupid. The most recent insurance fiasco came from this past week. Getting an appointment sooner than two-weeks from the day you call is almost impossible and I was lucky enough to nab one in less than a week. The morning (around 9-10AM) before my appointment, one of the front desk clerks called me to confirm my appointment. Everything seemed fine until 3:30PM when another clerk called me to tell me that I didn't have insurance. I was absolutely livid because this IS NOT THE FIRST TIME they've called us at the VERY LAST MINUTE to tell us that there is an issue with our insurance. My response initially was to correct her because she called me by the wrong name so I assumed that she was looking me up under the wrong information. She then confirmed my name and social and somehow couldn't locate my insurance. I gave her my member ID number and she still couldn't locate it. What made me livid was the fact that they called me in the morning to confirm the appointment - why didn't they check my insurance at that time? They had all day to check my insurance and give me time to get it situated but instead they waited until 20 minutes before they SHUT OFF THEIR PHONES AND SEND IT TO A CALL CENTER to call me to tell me that there was an issue with my insurance (there was NO ISSUE with my insurance by the way). The front desk clerk sent me to her supervisor who tried to talk to me in circles instead of answering my question. I know this tactic where they talk in circles to avoid having to take accountability. I wasn't having it. She ended the call so I called my insurance, who confirmed my insurance was fine and tried calling their office 6 times and no one answered. While I was on the phone with insurance, my husband called the office - they put him on hold then hung up on him. When he tried to call back, no one answered.

The woman at the front office does not want to be there. She is always in a bad mood. Trying to get…read moreher to send my prescriptions to the correct pharmacy is a pain.

First time patient and I am pretty disappointed with how I was treated. I called in to make an…read moreappointment in which they scheduled me and it had to be a virtual call. The day of my appointment I didn't receive a call and I had to call to check and see what happened. Turned out they didn't have me on the schedule which was frustrating. The whole process of getting an appointment, speaking to my doctor, and to get my prescription is such a long process (I called Monday 7/13 and I still haven't gotten a call back for my prescriptions). I didn't know it can take more than a week just to communicate all of this. The manager Gina has been helping me out and I can say that she is beyond rude and unprofessional (she's made this experience for me brutal). I also had to fill out forms before the doctor can be in contact with me and gina wasn't helpful. Usually when you receive forms it marks what you do and don't fill out well in this case when I thought I was finished filling out the forms and sent it through. Ginas response was this..... like can she had been more specific or help me out?

I feel so blessed to have Dr. Fields as my Primary Care doctor. She is always kind and listens…read moreclosely to what I am saying. I have always felt that she will do her ultimate best in terms of my care. She demonstrates a clear understanding of what is troubling me and seems to always know what is needed in that situation. I am so fortunate to have her as my doctor. Susan Saint

Dr. Carrie Fields is very accommodating and explain to me everything with clarity. A strong…read morepersonality but has a good heart. I met her for the 3rd time to follow up my health issue and she is trying to hep me lower my cholesterol and give me some tips or advice on what she thinks may help me. Even if she is busy with her work she had time to informed me about my lab results and everything though yeah, its natural... find her easy to talk to. Thank you for the service . I appreciate your concern. God bless you.