1. Malinkey Properties

1. Malinkey Properties

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Malinkey Properties

5.0 (1 review)
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Hansen Restoration & Remodeling

Hansen Restoration & Remodeling

3.2
(9 reviews)

Bad project management, took multiple visits after project was "complete" for them to fix issues…read morethat should been fixed. Project also went over original quote due to items they didn't check before starting.

What began as a straightforward replacement project--one that reasonably should have cost in the…read morerange of $15,000--has turned into an extremely disappointing and costly experience. Not only did the project escalate to just under $23,000 with the original contractor, but due to ongoing issues and incomplete or unsatisfactory work, we were forced to hire additional contractors, bringing the total cost to $30,000 plus. Throughout the process, there was a clear lack of transparency in pricing, poor project management, and a failure to set realistic expectations. Costs continued to rise without adequate explanation or justification, leaving us feeling misled and frustrated. Even more concerning was the quality and completeness of the work, which ultimately did not meet acceptable standards and required further intervention at our own expense. The one leading the project had no business in doing so. She was consistently rude, unprofessional, and showed a clear lack of understanding of what she was doing. After numerous conversations and items missed during the quote and/or left out and then overcharges for her mistake, instead of providing guidance or solutions, interactions were frustrating and unproductive, which only made an already bad situation worse. There was no competence or accountability, just further confusion and poor communication. A project of this scale should be handled with professionalism, clear communication, and accountability. Unfortunately, this experience fell far short on all fronts. What should have been a manageable replacement project turned into a prolonged, stressful, and unnecessarily expensive ordeal and anyone who has viewed our replacement their jaws have dropped. It's embarrassing to say the least. I will leave you with this, the owner Jim, who was wonderful and who we spoke to (finally towards the end) offered to tear it down and replace after all was said and done, but unfortunately, he was getting ready to retire and he had nothing to do with the initial scope and project and were afraid it might be even worse so we chose to go with another contractor. For him to say that - - you know it's bad... I would like to start all over and never use them but obviously that is not an option at this point. I would strongly urge others to please proceed with caution and ensure all details are in writing, timelines, and costs are explicitly outlined and adhered to before committing.

Malinkey Properties - contractors - Updated July 2026

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