I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.

Josh did an awesome job with my tire repair and oil change service. Nobody likes dealing with a…read moreflat tire in the middle of the work day, Josh did an awesome job explaining the process and even offered a coupon that I would not have prepared given the time sensitivity of the situation. I highly recommend this location for any of your tire or vehicle repair needs.

Never Never take your car here I'm waiting on the Police right now to make a incident report I came…read morehere after going to other Tire spots I told the man (don't have his name) that I needed a new tire or the tire patched I gave him my keys and the lock for my tire I needed up walking home 3 hours past I called them and they told me to start preparing myself to come it would be 32$ I called a uber and when I was pulling in the parking lot they said I need a new tire and they didn't have it I was so disgusted and told them to take my car down from the lift they finally took my car down and brought up front they handed me my key but not my lock. I ask him for it and he said I never gave it to him that. I only let him see it this makes no sense because I had to go pick it up and I returned to this location because I didn't want to travel back to Concord but I should have the CSR were very argumentative and kept on asking me when were the police coming another one said we all gonna go to jail when the police come but it's not about that I gave them a expensive tool and now they say I didn't give it to them but they had my car on the lift they said they didn't need the lock to look at it the whole story is bogus I'm still here waiting on the police and they have all left

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

Quick and easy process, I love that he's mobile but his quality of work makes you feel like you…read morewent to an actual garage

Woodies has been there for me when I needed car help. I had a water pump freeze up and take out the…read morealternator belt. I had never used them but they were closest to my house. I had NO CHOOSE after getting there because battery was GONE and I could not go any farther. They treated like a new customer. They were Understanding, helpful, concerned. Gave me a ride home, kept me informed, and picked me up to get my car. The price was Good and Service was GREAT. GOING Back

I had gone there once before (with an appt.) sat in the waiting room for about 45 minutes to be…read moretold nothing is wrong with my car despite the tire light remaining on after the appt. Ok. Made an appointment online despite my previous experience, was told they only perform drop off and I would have to use their shuttle. The gentleman assured me they would be able to have me back in my car by 3:30pm to get my kids. Get there, told they NEVER offered wait service and there was no way they could take me back home or promise my car would be ready in time to pick up my kids. I asked were there notes as I re-arranged my work calendar to make this appt. as my maint. light is on. Nope, told to make another appt. Waste of time and effort.

Good, honest mechanics who know what they're doing! No BS about like you need "blinker fluid,…read morema'am." They'll properly diagnose the issue and give an honest estimate and explanation of the repair at a fair price.

Gotta be honest, I've been going here for close to 9 years and have seen a difference in service,…read morepricing and transparency of information the last 3 to 4 services I've had. I have not seen Mike in years and not sure if he is still active in the business. This last service might be my last. Went in for a general tune-up and left $1400 in the hole with another $1000 quoted to fix an oil leak (90% labor) which I chose not to do. Part of the $1400 included new breaks and 2 new tires. The breaks have been squeeking ever since and I have avoided bringing it back. The $1000 oil leak has not shown itself. Before this experience, the last few were noticeably different in how I was spoken to and treated, but I thought they always did great work at a good price. Now, I am not so sure it hasn't become just like any other "buyer beware" service garage.

I visited the Firestone Complete Auto Care website and set a 3pm appointment for an alignment on a…read moreSunday. I arrived at exactly 3pm. Both service writers were assisting customers. When one became available (can't recall his name) he immediately asked me how he could assist me. I told him I had an appointment. He pulled up the appointment info, took me keys, and had a technician out to the vehicle within 10 minutes - awesome. I sat in the waiting room which was well lit and clean. There was a tv in the corner displaying a car restoration series. Not sure if there was WiFi or not - I don't connect to public WiFi. You can see most of the shop from the waiting area so there's no question as to whether the vehicle is in the shop and being serviced. My Silverado was on the alignment rack pretty quickly. About 4pm, Brandon, the service technician, came into the waiting area to bring me out to the vehicle and show me the before/after specs on the screen of the alignment machine. He broke down what was done and what it all meant. He said he would do a final road test and get me out of there soon. Brandon was super professional in talking with me and also I could tell that he knew his stuff! I saw him drive the truck afterwards as well to verify the repair. I got back to the waiting room and about 15 minutes later the service writer had me at the counter to close out the ticket. The price was as-predicted with no surprises. He didn't try to sell me anything I didn't need (even on an old high-mileage pickup), and was courteous throughout. He supplied me with a printout of the alignment that Brandon had gone over with me in the shop. From arrival to departure I was there 3pm-4:20pm. Overall a great experience. I would recommend this location.

Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

These guys do a fantastic job and got our car fixed really quickly. Very friendly, professional,…read moreand they were very transparent about the price. If you're looking for a body shop, definitely go to AJ's superior!

AJ Superior is the ONLY vehicle repair shop one should use. Not only are they efficient, fast, and…read moreknowledgeable, they go above and beyond to make sure your vehicle is perfect before they give it back to you. They pay attention to detail! They're absolutely meticulous! They keep you posted on their progress and work well with insurance companies. Also important, AJ's Superior has the friendliest staff with whom you will ever come in contact. Again, AJ Superior in Concord is the ONLY place to use.

Best car service to date. They understood the assignment. Find the noise and repair. No pressure…read moresales tactics. Honest assessment along with recommendations. They have an online site to reserve appointments and track prior work. They send email and text confirmation. Everyone is friendly, professional and trustworthy. After 4 repair shop visits to other places, I finally found a mechanic! Fair market rate pricing, courtesy, good customer service and a range of repair services they can do. Highly recommend you try them!

We've been going to Brandon and his team for years, and I wouldn't take our cars anywhere else…read more Last week we had an issue while travelling on vacation. I called from the road and they were able and willing to work with an out-of-town shop to fix my problem. The older I get, the more I realize that circumstances will happen, but the defining moment comes when things don't go as planned - how do we react? Once again MHM proved themselves, coming through and standing behind who they are and what they stand for. I appreciate having a place that does quality work for a fair price, and that's why being able to trust someone to work on my car is important. That's why I will continue to trust them, and Brandon will continue to be... MY Honest Mechanic!