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    Romo Auto Care and Muffler

    4.3 (15 reviews)
    Closed 8:00 am - 5:00 pm

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - Romo Auto Care and Muffler

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    33 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto wheel alignment

    Auto mirror replacement

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Smog check

    Transmission leak inspection

    Auto window repair

    Auto window replacement

    Auto windshield replacement

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Romo Auto Care and Muffler Photos

    Recommended Reviews - Romo Auto Care and Muffler

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    3 years ago

    Helpful 2
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    Photo of Sam S.
    4
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    1 year ago

    Quick, reasonable pricing and most importantly very skilled when it comes to exhaust system repairs, I say the best in Charlotte NC

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    2 years ago

    Helpful 2
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    3 years ago

    Helpful 2
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    3 years ago

    Very nice and very efficient, had to bring it back due to a small issue but overall great customer service!

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    3 years ago

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    4 years ago

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    10 years ago

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    4 years ago

    Helpful 4
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    6 years ago

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    5 years ago

    They are my go to shop. I've always had a positive experience. Nice, friendly, and professional

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    7 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Ask the Community - Romo Auto Care and Muffler

    Review Highlights - Romo Auto Care and Muffler

    While two other places could not help me, Alberto figured it out and repaired it(all in, about an hour and a half).

    Mentioned in 2 reviews

    Read more highlights

    SGI Transport Roadside Assistance

    SGI Transport Roadside Assistance

    4.1
    (9 reviews)

    It is with a heavy heart that I must submit this review. However, I have spoken with SGI Transport…read moreon several occasions and no course of action has taken place and I have been treated very unfairly with the accident that their business caused. On July 26th, 2025 SGI Transport INC provided a mobile service to change and replace a flat tire on one of my work vehicles. (The end of July until mid-August is our slowest time of the season and the truck was not utilized.) However, August 21st, 2025 when we were back to using the truck the tire and rim COMPLETELY broke off of the truck. My driver was not hurt physically or any other driver thankfully. However, my driver was emotionally scared and quit as a result. After having the truck towed to the Auto Repair Shop, the diagnostic reported that the tire was not properly reinstalled and secured. (This is a heavy 6,000 lb truck). As a result, when my driver was driving the tire was loose and the vibration from the truck and road SNAPPED each stud one by one until the rim and tire flew off into the woods off the side of the road, never recovered. I kindly called Eric at SGI Transport and explained the situation. He recalled it very well of the tire change and mentioned that he informed my driver that a lug nut was missing (however, the next day Kevin mentioned that Eric misspoke and it was actually a stud missing). Regardless of what vital piece was missing, I as the owner and payee was never notified. The receipt that was provided only had the tire size and location in the notes but never informed us of the safety hazard of a missing "lug nut" or "stud". This accident could have resulted in a fatality and I was extremely disappointed when I called SGI Transport and spoke with Eric. He was very defensive and stated that it was my fault for "not paying attention to my business." I was shocked that he would speak to a customer in that manner. He then proceeded to use excessive profanity and then hung the phone up on me. I called back and was presented with the same treatment and then hung up on again. The following day I called back and I believe that I spoke with Kevin. He was calmer and more collect and we actually had a discussion about the situation. He then asked for me to email him the pictures and repairs but they guy or SGI Transport never responded to show the slightest of concern for my driver or situation that they caused. I am all for supporting other small business owner's and I was very patient with waiting for them to do the right thing, but I refuse to be bullied and ignored and punished for negligence during their installation. Knowing that a "lug nut" or "stud" was missing from the tire and it being a safety hazard and SGI still proceeding with the job was unprofessional and extremely irresponsible from a fiduciary stance. It turns out that the company also has a BBB (Better Business Bureau) complaint against them from January 2025.

    I had a blowout on I-77N and they came out (took a minute so I went to a safe place) they texted me…read morewhen 20 minutes out. They did all the tests on the new tire and installed it on the side of 77N. Then bc my hazards had been on for 3 hours the battery died (BTW they jumped me too) but I was safe and he was knowledgeable and fast when he got there) so grateful

    Romo Auto Care and Muffler - autorepair - Updated July 2026

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