First, I needed a mouthguard because I have bruxism (grinding teeth at night) They sent a…read morediagnosis of TMJ which I do not have to my insurance company. Finally they corrected that to bruxism, which is covered by my insurance. I stupidly paid $844.00 before I even saw the dentist. They have overcharged me $779.00. The charge was for a night guard that I am required to pay 20% of the allowed amount of $325.02 that my insurance paid. My insurance company said what I owed was only $65.00 (the 20% of allowed amount of 325.02. I didn't know how much my allowed charge was because, get this, they have you pay before you even see a dentist! I have been fighting for my refund since February, 2026 and have only received $247.47 of the $779 which is owed me. If you go, refuse to pay upfront and check with your insurance company on how much to pay. They give you a receipt that shows no breakdown of costs. In all this, I told them to call the number on the back of my insurance card, but doesn't seem like they even did that. I have finally printed out my EOB plus other insurance papers. So, anyway I'm still fighting for the rest of my refund. The accounting lady also has a snotty attitude. If yo decide to go here, I hope you don't fall for their game as I did. I did like my dentist, Dr Khan.

I had a good experience with Dr. Khan and her staff. I had a cleaning one day and went back the…read morenext day and had 2 crowns put on. I plan on going back next week for 2 more. I initially had gone to the West Chester location, I did not have a good experience and my cleaning was mediocre at best. I felt like they were just trying to sell me services. I explained all that to Dr. Khan and she did my cleaning personally. I found that to be impressive. She also took the time to explain why I needed crowns to cover my very old silver fillings. I am thoroughly impressed with my new crowns, they feel natural and to have it all done in one day vs the olden days with a temporary and multiple appointments is icing on the cake.

My experience at Aspen Dental has been absolutely horrible. The majority of the staff have…read moreunprofessional, nasty attitudes and get irritated easily by simply doing their job. It's disappointing to see how personal they take things when that has no place in a professional environment. Every patient deserves to feel welcomed, respected, and cared for -- but this office completely fails at that. Respect works both ways -- in order to receive it, you must also give it. Unfortunately, this staff doesn't seem to understand that. I had a root canal done on Tuesday, then called the next day (Wednesday) to ask if the dentist could also check my chipped tooth while completing my crown procedure on Thursday. That's when I found out my appointment had been canceled -- and not by me. I never canceled my crown appointment, and it makes absolutely no sense to cancel it when I just had a root canal. When I asked who canceled it, no one knew. The front desk lady showed zero care or concern and acted like the situation didn't matter. The level of unprofessionalism is shocking. On top of the poor attitudes, the cleanliness of this location is completely unacceptable. The rooms are filthy, the floors look like they haven't been mopped, and I honestly question if their tools and equipment are even being sanitized properly. For a dental office, this level of hygiene is disturbing and unsafe. I have decided to take my crown procedure elsewhere -- to a more professional dental office that actually values patients and maintains a clean, welcoming environment. Aspen Dental has completely lost my trust as a patient. Someone from the corporate or franchise office seriously needs to step in and take a hard look at this location. From the lack of professionalism to the poor sanitation and careless communication, this office is a mess. I would not recommend this Aspen Dental to anyone -- save yourself the headache and go somewhere that truly cares about your health and time. Make sure you double-check that Aspen Dental actually canceled your appointment if you no longer want any services from them. They'll tell you it's canceled, but in reality, they often don't follow through -- which feels sneaky, because it means they can still get paid for active appointments. I even have a recording of the manager confirming that my appointment was canceled, the refund amount that should appear in my account, and that I wouldn't be billed for anything else. So if they don't follow through and I end up getting an unexpected bill for a procedure I never even received, I'll be suing Aspen Dental!

TERRIBLE!!!! Don't even waste your time going here. They've cancelled my appt more times than I can…read morecount on my hand all because "we don't have a hygienist that day". Which is there reason every single time. How on earth do you never have a hygienist working at a dentist office. The 2 times I actually have been able to go they barely know what they are doing. A literal joke of a dentist office.

This dental office was referred to me after relocating to Ohio. I could not have been more…read morepleased. The office is managed & staffed so well it's unlike any other medical or dental office I've encountered. You are greeted from walking in the waiting area, rarely (if ever) have wait time after your scheduled appointment, have great dental staff from office, dental assistants & hygienists & of course the dentists. I routinely see Dr Meier & Amanda & am extremely happy with all the dental appointments & care I have received. Highly recommend!

I've been seeing Dr. Melissa Meier for years and I couldn't recommend her & her staff more!…read moreTypically going to the dentist isn't the most enjoyable experience in the world but I've never had a bad experience at their facility. The front desk staff has always been friendly and every hygienist I've encountered has been kind and provided quality care. Dr. Meier herself is an absolute gem as well. She's so sweet, always patient and willing to answer any questions I have, and makes the visit comfortable and pleasant. 15/10, the best of the best.

I just finished getting my front crown replaced here at Kingdom Family Dentistry. Dr. Swope and…read moreteam are wonderful.

Find another dentist this place is terrible they do not understand they don't listen and it's not a…read moreplace for anyone to go to unprofessional employees like Faye and there doctor's this place needs to go out of business.