I am very disappointed with the service I received. Despite providing accurate measurements in…read moreadvance, the original headboard did not fit. Based on the expected delivery date, we disassembled our existing bed two days prior and ended up sleeping on the floor. We then visited the store to select a replacement headboard, anticipating a smooth delivery of our new bed. Unfortunately, the situation worsened when the delivery arrived without the mattress, forcing us to sleep on the floor yet again. We made multiple calls to resolve the issue, but communication was poor--our calls were not returned, and we were left going back and forth without clear answers. When the mattress was finally delivered, the experience still fell short. We paid for white glove service, yet packaging materials were left behind, and the team did not remove the metal frame as promised. Overall, this experience has been frustrating and highly inconvenient. I expected a much higher level of service and professionalism.

Really good experience today with Ramir. Very knowledgeable, and super customer-friendly. Made sure…read morewe left with what we wanted in our budget. First mattress I got on was a winner. Wound up with a bed cover and Cloud pillow, and the Presidents Day sale price still wound up being surprisingly reasonable given the luxe sales environment. Looking forward to our new mattress!

A really fantastic little shop with a variety of gifts and goods. Proprietor is very helpful and…read morefriendly. Ornaments to unique non-alcoholic specialty drinks, scarves, books and more. Worth the walk to stop by.

I'm going to call it: I think this might be the best place to shop for gifts in the city. They just…read morehave so many nice and interesting objects. And the clothing -- such a well curated selection of both new and vintage clothing. And also the things for babies... if you need to buy a gift for a newly formed person, this is the place to do it. Moon + Arrow has so many things that I don't see in other "similar" stores, which tend to stock the same half dozen candle brands, books that should be shelved under "various light reading," and riffs on tea towels.

These guys are the best - highly recommend. They make the carpet purchase and installation process…read moreeasy.

Had my steps, upstairs hallway and 4 bedrooms done today by Carpet Warehouse. The guys were very…read moregood and very nice. They quickly got the old stuff out and new stuff in. It looks great!

Great service, great selection--and we love our new sofa. Appreciated the opportunity to take…read morefabric samples home. Manufacturing time was also shorter than anticipated, so exceeded our expectations here, too!

From the owner: Founded on the idea that people should never settle when it comes to home furnishings, Joybird is…read morehere to help customers bring their own personal style to their spaces with a mix of retro and modern designs and a plethora of customization options. With their digital, physical and virtual shopping experiences, Joybird is changing the way you buy furniture. Joybird prides itself on its ability to meet the demands and unique tastes of customers while providing a high-quality product that will be enjoyed for years to come. Always keeping sustainability top of mind, Joybird has created a business that not only gives back to nature, but helps it thrive through use of responsibility sources materials and non-profit partnerships. For more information, please visit Joybird.com or a Joybird showroom near you.

Kagen Haberstick helped me immensely with my selection and placement of my Sloan Chaise and Couch…read more Also my Sloan leather chair and a half leather chair. The zoom feature was like having an interior decorator in my Cleveland home! Kagen is awesome!

We ordered a custom Dorian corner bench from Interior Define in February 2026 for our new kitchen…read moreaddition. The showroom experience was great, and Jenee was fantastic to work with, so we felt confident spending over $2,000. Unfortunately, everything after the purchase has been extremely disappointing. Our estimated delivery was the week of April 5th. Since then, we've been given four different delivery dates (June, late June, August, and now September). Every delay has required us to follow up--Interior Define has never proactively contacted us to let us know our order was delayed. If we had known our bench would take more than six months, we never would have placed the order. We've even had to postpone family gatherings because we still don't have the seating we planned our kitchen around. What concerns us most is that every time the delivery date is pushed back, we're immediately offered a full refund. It leaves us wondering whether our bench is actually being built. The sales experience was good, but the communication and delivery experience have been incredibly frustrating. I hope Interior Define ultimately makes this right, and if they do, I'll gladly update this review.

I have been shopping here from time to time. It has cute things and the price reflects it. Today's…read moreexperience however puts an unpleasant mark. The tea towel I liked very much had no label and no price tag on it, apparently was the last one in stock. The sales person refused to offer a small discount for its unkept, almost non-giftable appearance. He also did not even offer to gift wrap the many things I have purchased. When I asked for two boxes for the cups I bought, he said the boxes were only meant for clothing, even though I saw perfect sizes for the cups behind him. What kind of customer service is this? Just because the store items are cute, no curtesies are given to the customers? Ridiculous. I will not be shopping there anymore.

One of my favorite gift shops in Philly. Cute everything - cards, home goods, jewelry. It's a go to…read morespot when I need a gift or am looking for a little something fun for myself. The store is beautifully curated.

Cute store with a decent selection of options! I'd come here again. Straightforward boutiqueread more

They have a lot of fun stuff to buy especially Philadelphia Eagles, Phillies, Flyers wear. Great…read morefor gifts. Highly recommend to check out. Kind of expensive. Great customer service.

The selection of items was great! The staff were so friendly and helpful. And there was parking!read more

The furniture and housewares are in good shape .the prices are great...bought dishes and a side…read morewooden chair from there...years ago ..still have it ..nothing is broken