The service was outstanding and the artichoke parm was delicious! The owner is helpful and friendly! Recommend!! read more

Mama Louisa's Hero Shop - Our Famous Artichoke Parmesan - Grocery Near Me - Brooklyn, New York

The food not as good sd it used to br you tell them xtra sauce and your hero meatballs is still dry

I went for the artichoke parmesan sandwich, I had seen on social somewhere. Ordered online and my sandwich was ready to go. Medium sized was plenty big, and a great deal at $9. I enjoyed it very much. It is like a bodega, but the guys there were nice enough to let me use their bathroom to wash my hands. No seating I don't think. read more

I'd read that same article from a couple years ago about the artichoke parm that most of the other reviewers here mentioned, and let me tell you, that sandwich did NOT disappoint! It was flavorful, filling, and unique. Tried to eat only half and failed miserably. Great service at the shop, too--the staff member who helped me was very sweet. read more

Visited this PLG sandwich shop because of the Bon Appetit article about the artichoke parm sandwich. I might be the first person that traveled to this part-deli part-bodega because of a food magazine article, and was definitely treated as such. The deli is very unassuming and you probably wouldn't know it was here unless you were looking for it. Came by with a friend and split two medium sandwiches - the classic Italian combo and the artichoke parm. The italian combo was the typical cold cut sandwich you'd get most places, not very distinguishable but hit the spot. The artichoke parm was definitely a one-of-a-kind sandwich, but as far as taste and experience goes, just "ok". It tasted like jarred artichokes, steeped in marinara sauce with mozzarella cheese on it. read more

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Pretty average bodega with yummy heros. Went for the artichoke parm hero I had seen on TikTok. They were quick and stocked with snacks, also well priced. If you're in the neighborhood, check it out! read more

Mama Louisa's Hero Shop - Artichoke Parmigiana Hero Medium - Grocery Near Me - Brooklyn, New York

Came here years ago when I lived in PLG and never got to review until now. Seems like it needs some more reviews thus the follow up here. Contrary to older reviews which characterized this as an Italian deli, it did change hands and thus is a bit different. Weird place overall. Since the ownership switch, Mama Louisa's still has some things may seem out of place--toys, toiletries--in a hero shop. Knowing the history explains this. It was deserted coming here, but a nice woman came out of the back to help me. Prices were reasonable. I kept it simple and ordered a chicken parm. What I got was pretty good overall. Chicken was very nice and crisp. Cheese was a bit old and sauce was muted, but the bread was fresh. It was pretty big too, although it took awhile for the food to come out. You can do a lot worse than this at a deli. Would come back if I was in the area still. read more

Breakfast is so good! Great neighborhood shop for lunch as well. And tucked in the back on Rutland is her coffee shop. The coffee is awesome and they have espresso is also good. BUT you must try any of the baked goods they have. They make the most awesome fruit tarts and croissants. All are made fresh and I am homemade. read more

Mama Louisa's Hero Shop - Fruit tart - Grocery Near Me - Brooklyn, New York

Artichoke parm was 10/10, staff was nice and service was quick. will definitely be back

Despite the mixed reviews about this place, I decided to try it for myself. I was hungry and wanted something to eat before the concert began at Wingate Park. I entered the store a few minutes before the scheduled closing of 5pm. Since it was my first time here, I was unsure of where to place my order for a sandwich which at other businesses it normally takes place where they are making them. However, after about five minutes the man behind the counter asks customers in front of me and myself, what did we want to order? He could've saved us all five minutes by doing that when we first entered. I told him that I wanted the regular Italian Combo which is one of my favorite sandwiches. Normally, it is procedure to ask the customer what they would like on their sandwich but that wasn't the case here. After waiting for about ten minutes, my hero was finally ready and I purchased a few snacks as well which he forgot to put my M&M peanuts in my bag. I will be going back there today to get my candy. The gentleman did thank me as he passed me my bag which was good because most business owners do not thank you for your business. However, I was pleased with my sandwich even though it had tomatoes on it that was not included in the description of the sandwich but it could've used some mayonnaise on it as well. They should include packets of mayonnaise or mustard if they aren't going to put it on the sandwich. I would go back there to purchase another Italian Combo sandwich because my regular hero spot doesn't make them. read more

Mama Louisa's Hero Shop - Grocery Near Me - Brooklyn, New York

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The perfect breakfast sandwich shop of PLG. Mama Louisa's is excellent-- I've ordered a three foot hoagie, egg and cheeses, and chicken parm and not once has there been any issue. Everything is delicious and made fresh at the shop, including the 3ft hoagie they made for my son's birthday which got tons of compliments. I have a lot of restrictions and the staff has always been very helpful and made any changes I've asked. Definitely a neighborhood gem in PLG. read more

"Great customer care from Mr.Octavio and crew. The food is beyond compare. Thank you,Pasco!

Walking into this place give me a little bit of nostalgia, if you are a veteran to this area you know Mama Louisa it has is a staple. You always had the grumpy old man behind the count hurrying you up to pay because the line was always long, and the guy behind the deli counter making you a sandwich to order. But with that being said your food always came out exactly the way you want it. The only reason I'm not giving this place 5 stars is because of the customer service aspect, though you learn to bypass the grumpy old man and still look forward to your food, it's all about customer service and how you feel as you walk out the place. I know that ownership just changed however I still don't get the type of customer service that is required to get this place five stars. read more

Great pasta game! Orders the garlic olive oil spaghetti spinach with the grill chicken. ALot of food for the price. Chicken could be cooked a lil less to prevent it being over cooked read more

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The sandwiches are Back to the way I remembered as a child! The prices went up since then but...... hey ! The same great taste and flavor they are known for. The meatball parm and chicken Parm heros are A1! The bread used for the cold and hot heros are just the right bread to hold the hero together. They have a vast menu and if not on the menu ask because they probadly can make it! The chicken wraps, antipasto, cold heros, breakfast platters are pretty good. Try to check it out. Definitely worth a visit! read more

Mama Louisa's Hero Shop - the menu - Grocery Near Me - Brooklyn, New York

This morning (Delivery) ordered a Pancakes Platter with bacon and received 2 pancakes smaller than a saucer. Won't be ordering anymore from MLHS. read more

I just received a sandwich delivery and the bread was soooo Hard. When I called to share this with the man that took my order m, he was more angry and unapologetic. He behaved like it was my fault. I have had great experiences with the his local shop when the lady is there This is not the service tht this shop is known for read more

Stopped by a couple days ago. My boyfriend and had the chicken parm hero and the Cuban sandwich. 10/10. They were absolutely delicious. The two men working the register were super friendly and kind. read more

I've been happily eating sandwiches from here for a long time. The bread is always fresh and good in my experience. I always order pick up and I try to not order right before they are closing because that seems like a bad idea. I've never had any problems with the people who work there, they are always polite and helpful. I'm not what I would call a gourmet so fresh and simple works for me. I would also keep in mind that it's a very small kitchen when you order. Sandwiches are their thing, so I'd stick to that. read more

They have been a staple in this community and have been around for many years! Before writing this review I have given them numerous opportunities to prove me wrong, or that it was just a bad day. Their sandwiches used to be really good, however that was many many years ago when Frank was there. The sandwiches are horrible and the bread is OLD STALE AND HARD (rolls, heros etc.) I assure you they are using old bread and do not get fresh daily deliveries! Avoid the sandwiches.... read more

Stopped by for a cappuccino from their shoppe in the back. Excellent! Very friendly with just enough seating outside.

This place is not the same, you pay more and get less food. Try some where else for breakfast. read more

Mama Louisa's Hero Shop - Grocery Near Me - Brooklyn, New York

Last weekend my boyfriend and I discovered Free Tours by Foot. Our tour guide Derrick, showed us the ropes of Flatbush Avenue and introduced us to some unforgettable Brooklyn eats. We were pretty much all over the map tasting Trinidadian food, to Italian food, to Jamaican food and everything was de-licious! And the best part about this whole tour? Yeah, I'm going to with with that it was free! Before the tour, I had no idea that Flatbush Avenue was so diverse. In just a few blocks, we sampled food from all over the world! Our First stop was De Hot Pot where we indulged in a traditional Trinidadian dishes like Double and Spicy Mango. We continued the Trinidadian feel at Scoops where we sampled some of the most delicious corn chowder of my life! Next stop, Peppa's Jerk Chicken where they chopped and packed a whole jerk chicken in less than 1 minute. Our fourth stop was at Jamaican Pride Bakery for a Bun and Cheese and a Fried Dumpling. Next, we bused over to the 100 year old Mama Louisa's Hero Shop and had ourselves some meatballs. To conclude the tour we went to a Trinidadian bakery called Allen's Bakery and sampled a cheese roll. New York City is a stomping ground for food tours and most of them range about $50 bucks a pop, not including gratuity, but not Free Tours by Foot. These tours are great because you choose what you want to eat at each stop and in the end, each person usually only spends about $7-$12. And since you barely spend any money on the tour, it's an even better reason to tip your tour guide generously. Free tours by Foot does all sorts of tours, not just food, so check out all they have to offer here and don't forget to tell them who sent you- Hungry White Girl! read more

I walked into this corner store because I was starving and the signs looked pretty appealing on the windows. The customer service was what I would call lacking. First of all, I didn't even know who to ask. I asked the man at the register if I should ask him and he seemed confused but said yes anyways. I asked for an Italian hero (which is advertised boldly) and the man just said "oh ok". He didn't ask if I wanted anything with that or how I wanted it. So I just went with it. He said all of two words to me. The hero was pretty dry, it had no mustard no mayo, I was not very impressed. I will say the price and the size of the hero is good. The convenience and the fast service pushes them to 3 stars. read more

amazing sandwich's always fresh ingredients & pleasant customer service.. it used to be a hole in the wall spot but now people are starting to notice how amazing the food is... read more

The lady that answers the phone at this place is unprofessional and a world class idiot. After getting the beverage part of my order wrong (for the life of me I cannot understand why you would replace a regular Snapple with a Diet Snapple instead of just replacing it with another flavor. SMDH) I called the restaurant to tell them I wasn't going to pay for a beverage I don't drink and to send me another Snapple. She told me she would and then 2 hours passed by. I called again and she took my phone number and told me the delivery guy would bring me another Snapple while on his route. Another 2 hours passed by. I called once again and this time she pretended she couldn't hear me and hung up the phone. When I called right back she didn't answer the phone. I was beyond pissed. Luckily, Seamless has always been good when it comes to refunds when a restaurant screws up. So, I ended up being refunded for both Snapples and not just the one they got wrong. Nice job, idiot. Save your money. There are much better spots with similar menus, better food, and much better service. If you do decide to order from this place, just remember...I warned you. P.S. BTW, the Shrimp Parmigiana hero was GARBAGE. read more

Since ownership changed hands, the hot food has gone downhill. The cold sandwiches are basically the same quality because the sandwich guy stayed. I miss the drama between the former owners. They had a bad reputation for taking too long to get your order done but what they lacked in efficiency they made up for in entertainment. The fighting between them was like in the movie - Moonstruck. They fought but you knew they loved each other. read more

Worst pasta with shrimp scampi. There was so much burnt garlic and old oil in the dish. I couldn't even eat it at all, I had to discard the dish. read more

I walked here from a little bit further south to get a sandwich that was a little more filled and quality made than a typical bodega sandwich. I got the chicken special with mozzarella, peppers, and broccoli rabe. It hit the spot and was exactly the type of hearty sandwich I was looking for. Really well made. Mozzarella came in big chunks. Delicious. Only thing is they had two people for an entire lunch rush of 15+ people at one point, and it made for a pretty long wait. I felt bad for the cashier and deli guy. They have to up the staff there. read more

I wish I could rate this place zero stars. First off, my order took over an hour to arrive, mind you, the shop was only 0.5 miles away. Two of the items I ordered were suppose to come with a bagel, but they did not include it. They also used pork sausage instead of beef sausage for my sausage/egg on a roll. What if the person doesn't eat pork?! My french toast and eggs were bland and soggy by the time the order came. I will never order from here again and do not recommend this place. read more

I used to go here a lot! Since they changed owners, the woman who runs it is unpleasant. The food is not nearly as good as it used to be. It used to be that I would sometimes wait for my food, and the wait was totally worth it, now, even if I don't wait as long (less people) the food doesn't taste as good. So sad to see a wonderful place deteriorate so quickly. Don't keep the name, if you are going to ruin it. read more

Old style (and I mean OLD) hero shop specializing in both hot and cold sandwiches... things like Italian combo (lots of salami, provolone, oil & vinegar), chicken parm, meatball hero, etc. The place is littered with other items for sale, from dusty old chocolate bars to scientific calculators to imported Italian candy to school notebooks and razors. Basically any utilitarian item (and some not so utilitarian) - if you ask for it I bet they'd have it. But I digress. It's really all about the sandwiches. Good, cheap, and generously sized. Can be quite a wait at lunch time, so best to call ahead, or, if you're in the neighborhood they DELIVER. Closed Sundays. read more

Whoever the female individual they have answering the phone needs some customer service skills ASAP... Messing up your order and telling you, "we ass-umed that's how you wanted your order" and "oh well" is unacceptable. Sending a hero without cheese and saying I should've said I wanted cheese when the hero automatically comes with cheese (and the menu says so), is asinine. They will not get any further business from me or anyone I know, in person or online, ever. What a shame. read more

Mama Louisa's Hero Shop - It's right there... Comes with cheese. Why do I have to reiterate in my order? It's already there. Ridiculous. - Grocery Near Me - Brooklyn, New York

Ok - i know and if stuck on stoopid was a crime I'd be on death row today. My wife's family came in from out of town ; Brussels Belgium to be exact and the little girl wanted to try American pancakes and homefries so i went to MOMA LOUISA: DISASTER! Firstly the pancakes were like sponge frisbees- HORROR SHOW. ( McDonald's makes a better product) Secondly the homefries consisted of large potato chunks WITHOUT the slightest hint of onion- salt- pepper- green peppers...THINK HOSPITAL FOOD. TWO PLATES OF THIS CRAP FOR THE COST OF $20. FUGG' EM! Just say no! read more

Yeah its dingy in a cluttered Grandma's house kind ot way. Yes it has hand written signs from 1975 all over the place. I love the little old Italian guy who runs this shop but I love their consistently good hero' read more

Decent heroes. Horrible service. I went there twice, at different times, and it takes 15 minutes to get hero even with absolutely no other customers in the place. They are oblivious to the fact that parking in the area is horrible and actually barely acknowledge the presence of customers in the store. To make matters worse, the guy preparing the food uses the same gloves to prepare food, clean the counter, and answer the phone. At this point I walked out. This place lives on a reputation that seems like it died years ago. Not going back! No need to push a bad experience in to a viral infection from disgusting food preparation practices. read more

Finally tried their famous eggplant parm. Gooey, cheesy, gigantic goodness. I ordered the medium for $6 and it's tremendous (I'm not sure quite how big the large gets but I think it would be one very intimidating sandwich.) Be warned that you will regret eating the whole thing at once, but you'll probably do it anyway. It's that awesome. Don't expect seating or a relaxing atmosphere... this is your busy neighborhood mom-n-pop bodega/sandwich shop, not a cafe. They know exactly what they're doing, and they do it damned well. read more

LET ME TELL YOU Yes Frank sold the place but for all you people out there who think the food quality has declined it has not !! Franks brother is still in the kitchen making roast beef fresh turkey, lasagna eggplant ,peppers and eggs . And Pasquale is still making great sandwiches out front on the same semolina bread .I recommend the hot italian hero with peppers and mushrooms its awesome I read some of the nasty reviews it takes time to get your feet wet I still come here as often as I can and they have fish every friday . So I say you should come and wait in line and get a great sandwich . Even Frank use to forget your order sometimes but it was always delicious when you finally took that first bite sincerely the big elevator guy read more

I have been going to his shop since I was a kid. I live in the neighborhood. When Frank and his wife owned it, the food was fresh, the fresh Turkey sandwich was delicious. They were slow but worth the wait and reasonably priced. Now that they retired and sold the shop the quality of food sucks and the prices are high and inconsistent. One min your paying $4.50 for a basic chicken salad sandwich with just white bread and come back a couple of weeks later and the lady is charging $6.00 for the same sandwich. I remember Frank always had soft bread, these new people must keep bread out for a few days. The hero bread is always hard and crusty As if it had been there a few days. They charge full price if you bring your own bread. Sad to say I will NEVER COMEBACK TO MY CHILDHOOD FAVORITE....... read more

This place is classic! Nice italian lady comes out and greets me and cracks several funny jokes. I order the large Italian sandwich and this is by far best sandwich I've tasted since the 90s lol classic no holds barred, no frills deli sandwich. A simple must go...fresh bread...great quality board head deli meat...right amount of moisture with mayo and other condiments. Caution: I got the large sandwich and it was a behemoth of a sandwich....I was knocked out for the rest of the day. A regular will do most folks well. read more