Wish I would have checked the reviews before coming here…read more First off, the communication here is garbage. Depending on who answers the phone will determine what kind of info you get. Then when they say they'll follow up with you they don't. Then the vehicle takes longer than expected but they don't call to let me know. I have to dig the info out of them. Finally, after pickup, I notice a lug is missing off my spare. I call to ask and they claim no knowledge. The only way this lug comes off is with a lock, which they had. So now on top of the !4800 they charged me, I'm going to be out another $1K to replace the rim that is now damaged. I highly regret coming here and highly recommend taking business elsewhere.

Overland 4X4 fixed the aftermarket ball joints on my 4Runner and did it right. They gave me an…read morehonest estimate, didn't try to upsell me on anything, and got the work done quickly--had my vehicle back in just a couple of days. After five years of searching for a solid 4x4 shop in the Alexandria area (after moving from Colorado, where good off-road shops are everywhere), I've finally found the one. Their team is thorough, experienced with aftermarket parts, and clearly knows their stuff. Labor might be a little more expensive than a dealership, but the quality of work and peace of mind are absolutely worth it. I'll be going back for any future upgrades or installs--lifts, armor, whatever. Highly recommend.

I had a terrible experience. I was trying to save some money on installing tires, so I hit this…read moreplace up, as they only wanted $15 per tire. This price included mounting, balancing, and installing the valve stems that I bought brand new. When I arrived I should have turned right back when I saw a guy working on a car with nothing but the hydraulic jack (the same type you use to manually jack up your car to swap the tires out). This is unsafe. At minimum you need a jack stand, and preferably stack a tire or two under the car in case the car slips off the stand. A hydraulic jack can fail at any time, crushing the person underneath. The next fail point was when they jacked up my car. First, he almost jacked it up from 'wherever', not even looking under the car for the jack point. Not acceptable for a Mercedes. You must only jack up the car from the approved jack point, at where there is a jack pad. Had I let him continue, he would have either cracked my rocker panel, or the plastic under-car belly pan which runs the length of the car. I had to tell him where to jack it from, and he didn't like that. Next, he actually jacked up the other side of the car with another jack. This was a bad move, and I tried to complain but he brushed me off--I got mad when he did this. Now the entire front end of the car is up on two jacks. You may think this is nothing, but it's an unsafe move. I can understand one jack with no one crawling under it, but not two. I handed the guy two brand new valve stems to use. When I got the wheel back with the tire installed, I removed the valve stem cap. He didn't use the new valve stem I had handed him. When I complained about this, he got mad. I told him it's okay, just give me the new valve stem back. He offered to put the new one on at that point. I accepted, and he removed the new tire, put on the new valve stem, and re-installed the tire. However, after he did so, he didn't do the balancing again. He used the balancing weights from the previous tire install. Everyone knows that the moment you remove a tire and re-install the same one or another one, you have to do another balance. When I pointed this out, he got mad. He finally re-balanced the tire, and ended up doing double the work for his failure to simply install the new valve stem. Not my problem, I only wanted what I wanted. Actually when he didn't install the valve stem and gave me a hard time, I decided this guy is not going to install the rear tires for me, which I had in my storage unit. I was going to go back to storage and pick up the rear tires, but decided not to do it. By the way, this guy made me wait in the cold for 45 minutes. I never had to wait that long for a couple tires. Clearly they were in no hurry to help me out, even though I arrived before other (Spanish-speaking) customers. When it was time to pay, I gave him the money, but complained again about the key points of the above. I told him I'm not going to come back here for the rear wheels. The Guatemalan guy--the owner of the business and the ring-leader of the crew of five 20-25 year old guys who work here using unsafe methods and practices, decided to tell me "I am happy to not have you as a customer. I make a lot of money every day doing tires. I don't need your business." I was astounded at the comment, because I made all my complaints factually with no emotion, but he decided to take it to that level. UNBELIEVABLE!: After I paid, I took one (1) of my two used tires back from the installer guy, so I could use it later on in case I blew a tire. He put that tire in the trunk of my car for me. I intended to keep it in storage. When I arrived at my storage unit to put the tire in my locker, I noticed that my good used tire (even though I removed it in favor of new tires, it was still good enough to use as a spare) was CUT BY A KNIFE. It was a four inch cut. The guy had cu the tire I told him to keep for me, after I made a few complaints. I will attach pictures shortly My recommendation is to go to another tire shop. This road is full of them. I went to another tire shop for the rear wheels and two additional wheels that I had in storage. It was right up the road from here, behind what looks like a home, up a gravel driveway. It looked sketch but when I drove up to the shop it looked good and legit. This other tire shop charged me $20 for each tire and was provided me good service and he did it fast. Something to think about.

I have to say I've gotten nothing but good services at this tire shop. My initial thought during…read moremy first service here was, hmmm? They changed all four tires with lightly used ones, 4 brake pads and 2 disc for $350 at the time. Truth is I don't care about how sausage is made so long as I can afford it, it's safe for me to eat, and tasty. I've been a regular here ever since. The guys are down to earth (if you treat them with respect) and their jobs are thorough. I would highly recommend this place if you have some time to wait your turn.

This has been one of the worst garage/automotive repair places we have ever been to. Removed…read moreexpensive components from our vintage Dodge truck and replaced with cheaper ones. Broke bolts and didn't seal things correctly resulting in oil leaks and intermittent starting. Avoid these guys!! Not qualified nor reliable. We had to repair their work many times.

When you arrive you are immediately treated like family by these patriots. The shop and the lot is…read morecovered with classics and each one has a story to share. Inside, it's a classic car owners dream. It smells like a race track and they make custom parts on the spot in many cases. My 67 Mustang was not even 5 minutes off the tow when this father and son team were all over it and had it diagnosed in under an hour just like he said. (The last place had it for 3 weeks w/no answers) The humor, integrity, service, honestly and speed of which they operate is stellar and worthy of 6 stars. I even got a Veterans discount. If you have a classic car, this is where you bring it.

I reached out to Sheehy Volkswagen and they recommended Premier Collision Repair, and I'm so glad…read morethey did. The team at Premier Collision Repair was incredibly friendly and professional. They quickly assessed the damage, provided clear solutions, and completed the repairs efficiently; I'll definitely be a returning customer. Thank you for making my car look new again!

They are friendly, professional and clearly care about their service…read more The team was easy to work with and I would use this shop again.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

It's been a while since I was here but realized I'd forgotten to offer a review. These guys are…read moregreat! Highly recommend them for any body work. I hit a pole in a parking garage (I know, embarrassing and frustrating day). They not only saved me money on the repairs needed but did a perfect job! Work was also performed very quickly! Helps if you speak Spanish but, if not, there are English speakers there too. Thx guys! I know where to go if I ever have to go through that again!

They did a great job with my Audi. I had crunched my car door in a tight parking garage, doing…read moresome damage to the rocker panel as well. I got more than one estimate and these folks' was by far the lowest. I called a couple of references and checked some of the ongoing work on site - all good. On time, on budget, one minor issue cleared up immediately when I pointed it out. Jose (the owner and in charge of the shop) is very knowledgeable and professional, and the entire staff (family I believe) is helpful and friendly. Highly recommended.

Im sorry to lower rating. I like Ralph (owner) and staff. Last 2 times I brought my car in they…read moresaid they could look at it in 24 hours - both times it took 2.5-3 days for them even to look at the car (when they promised 1 day). Last time they gave me a misdiagnosis (actually they changed it from one misdiagnosis to another misdiagnosis) and almost cost me over $1200 going to dealer for a repair I didnt need (and they charged me $110 for the misdiagnosis). Turns out the problem was a bad battery. I like them personally and I think they are honest. Unfortunately, they only have one mechanic (Ralph mostly changes oil these days) and the working mechanic, while good is spread waaaay too thin (and has limited English). If you can leave your car a few days these guys are good for basic work like brakes, oil change, O2 sensors, belts, hoses, radiators, shocks and such. Complex diagnostics - Ill be going elsewhere.

Ralph is super nice and runs an honest business with fair prices. I made an appointment online for…read morea pre-purchase used car inspection (which is convenient) and he got back to me the next day with a time and a specific price quote that was $50 less than comparable places nearby. The day of my appointment I was late running late by about 20 minutes, called him, and he waited for me to get there! Awesome. After the thorough inspection, he gave me a lot of tips that helped me haggle down the price of the used car almost 1k. Even though this place is a little out of the way for me, I will keep coming back for the outstanding service!

I brought my bus in looking rough, faded paint, rust spots, the whole thing. I honestly wasn't…read moreexpecting miracles, just something presentable. What I got back was a completely different vehicle. The finish is smooth, deep, and actually shines. Not that quick spray-over look you see sometimes, this was clearly prepped right and done with care. You can tell they didn't cut corners. Even the areas that were in bad shape before came out clean and consistent. What stood out most was the attention to detail. Edges, seams, hard-to-reach spots, everything looks intentional. No overspray, no uneven patches. It looks like a professional, thought-through job, not a rush job. If you've got something older or beat up and you're wondering if it's even worth repainting, it is, if you bring it here. They brought my bus back to life. On top of great customer service. I would absolutely use them again.

I had the best experience with this young man. His rates were reasonable, he came ahead of time,…read morefast, efficient and did a fantastic job. I highly recommend you give him an opportunity to work on your vehicle.