We purchased a bed because of the comfort guarantee and were told at the time of purchase that we would receive a full refund if it didn't work out. After two months, we found the mattress to be very uncomfortable and decided to return it. Unfortunately, we did not receive the full refund we were led to expect. My advice is to read all the fine print carefully before purchasing, as the terms of the comfort guarantee were not what we believed they were. When I returned to the store to discuss the issue, the only employee on duty was asleep on one of the display beds and was snoring. I went to another store a few doors down and came back about 15 minutes later, and he was still asleep. I had to wake him up, and instead of an apology, I was met with a bit of attitude. Our original plan was to exchange the mattress for a different one at this store, but after this disappointing experience, we decided to take our business elsewhere. We purchased a bed from another mattress store and have been very happy with both the product and the service. read more

Very positive experience with ways provided by the store manager Rob to save us thousands of dollars and solve our problem so that we could sleep comfortably. Highly recommend for honesty and integrity shopping. read more

My husband and I had such an awesome experience with Devi at Mancini's Sleepworld that I had to leave a review. From the moment we walked in, Devi was so so welcoming, patient, and actually listened to what we needed. We told her we were on a budget, sleep preferences, and talked about what firmness we wanted. We knew we wanted the Lux Estate but after laying on the soft, it was just a tad too soft for us so Devi explained she could order us the medium and it would be perfect. What really stood out was that there was zero pressure. We were given plenty of time to lay on the mattress, compare feel of pillows, and ask a million questions. Devi was very knowledgeable about materials, warranties, return policies, pillows, everything and she answered every question honestly, which made us feel so comfortable. We ended up choosing the Stearns & Foster Lux Estate medium in a king and got two free pillows, and we could not be happier! If you're shopping for a mattress, do yourself a favor and ask for Devi at Mancini's Sleepworld in Livermore. I worked in sales so I know from experience that it's rare to get that combination of knowledge, patience, and kindness these days, and Devi absolutely deserve recognition for it. Thank you Devi !:) read more

I came back to get some sheets for my Stearns &Foster Mattress. John Hoffman helped me find the sheets and pillows. I even was offered a sparkling water. I'm not a fan of sparkling water, so I took the Free water. I wish they had Sierra Nevada Pale Ale Beer. But, it's a mattress store. John was AWESOME. If you want to upgrade your sleep, then see John. read more

Mancini's Sleepworld - Clearance Sale. - Furniture Stores Near Me - Livermore, California

My friend has been going on and on about some purple pillow for a while now, and how much i had to try one! We happen to walk past this location after getting lunch and noticed the purple pillow in the window so we decided to step in so i could try it! I quickly helped myself to check it out, and Daniel was immediately there asking what I was looking for and if I had any questions he could help with. He was awesome in answering all questions I had and not only being knowledgeable but very friendly as well. (Since i already helped myself to trying it out). I appreciated him not trying to just sales me up! He was super helpful and I wanted that damn pillow! He helped me accomplish getting it into my bed, and for that I am forever thankful. The box was super heavy for a pillow but I managed to get it home! I will definitely be back asking for Daniels help when I need anything sleep related. About the location: In shopping center across from Sf outlets right off 580 plenty of parking close to front door Inside of store is clean and not busy Sales associates are very knowledgeable and helpful - and don't just try to sell you anything! There are many floor models to see and try read more

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while the store service and dedication to helping me get just what I wanted (I was actually helping a friend), while there I bought a recliner. a floor model was by the register and I fell in love with it...extremely great price and extraordinary comfort. This review concerns the trio of lovely men who delivered the chair...Mauricio, Manuel and Juan came in and carefully moved another chair out of the way and very cheerfully set the new one up. Such cheer after a long day of delivering is commendable. Thanks again mancini's for helpimg me feel so taken care of! read more

Jerry provided excellent customer service. He really knows his products, and found me the perfect mattress. I've been sleeping great since sleepworld replaced my mattress. Thanks Jerry! read more

Mancini's Sleepworld - King Koil - Furniture Stores Near Me - Livermore, California

Went Livermore Mancini's Saturday after looking at multiple places for a new mattress and bed frame. Excellent customer service from Baily! Thank you! Friendly knowledge and great deal! We ended up with a king size mattress, bed frame and 2 AMAZING PILLOWS!! Was delivered next day and anazing service! Will be back again if we are ever in need! Thank you 5 read more

Service always great! I Have had many salespeople through the years.They explain everything and show you.I like Mancini as I'm not an online buyer for beds. read more

We were in the market for a new bed and decided to go to Mancini sleep world here in Livermore. We were greeted Jerry, a very professional salesman and he quickly analyzed what we're looking for, gave us several options in our budget range. Within 15 minutes we made a purchase and are very pleased with it. We highly recommend this location! read more

What a great experience!! We were supported and not rushed! Kim was very knowledgeable about mattresses and products available! They worked patiently with us for 2 days and we ended up very happy with our new bed and overall we litterally had a great experience!!! read more

Rob Salkow was excellent in his customer service. He gave me various options for mattresses to fit my needs within the budget without pushing his agenda. I would highly recommend going to this location! read more

My fiancé and I were on the hunt for the perfect mattress. When we walked in Daniel greeted us. He recommended us trying out a couple of mattresses and went over the differences between each mattress. That's when Daniel found the perfect mattress for my fiancé and I- Tempur-Pedic Pro Breeze CA King Medium Hybrid! Honestly, Daniel was awesome! My fiancé and I were there for at least at hour making the final decision. Daniel was so patient with us and answered all our questions. Definitely there was no pressure and the customer service was excellent! If you're looking for a good quality mattress that will last you for years to come, go see Daniel! He'll take good care of you. read more

We visited their newer location in Livermore. This store is big! There were several mattresses to chose from. We also wanted adjustable bases, and there are even a few of those to choose from. Daniel James was extremely helpful! It was a relaxing, no pressure experience. So many choices! Daniel was able to direct us to the best mattress for the type of feel we were looking for, then explained the different options in the adjustable bases. We're very happy with new beds! We highly recommend the Livermore Sleepworld and ask for Daniel! He did an outstanding job! read more

Great experience and super helpful. Daniel and Jerry were super knowledgeable and helpful with picking out our mattress.

DO NOT PURCHASE A MATTRESS FROM HERE! they send you the wrong mattress, then send a stained one. They do not honor their policy's! I have spent $5000 on a mattress and they will not correct there wrongs. read more

We realized my teenage son's back was hurting because his mattress was over 15 years old. We went to the Mancini's Livermore store last Saturday to take a look with him. Kim was very helpful and took us through the different options available in our budget range. We ended up purchasing a full mattress and adjustable base for him. It arrived on Monday, the delivery guys were prompt, quick on taking out the old mattress and installing the base and mattress. Overall, it was a great experience. read more

After countless nights of tossing and turning I decided to window shop with mattress brands. After meeting & talking with Daniel James, I knew I needed to make a switch asap. After discussing all the back pain I've had, he helped me find a bed that was much more fitting for my lifestyle and body type. I knew he wasn't "selling" me as he helped talk me out of spending more money than I needed to. It was a pleasure meeting and working with Daniel, he is incredibly knowledgable and informative on his product. Hands down credit is due to him on helping me through this decision process. 100% recommend! read more

Visited a couple of mattress stores on our search for a new full size mattress for our daughters big girl room! Sales agent Daniel James was great to work with! Extremely informative and patient with us while our 2 kids were running around jumping on the mattresses ‍ Lol. We purchased a great mattress with competitive pricing! Extremely happy with our decision to purchase at Mancini's new store by the outlets. read more

I was very impressed with the customer service by Daniel James! I highly recommend him to help you find the best mattress.

I'd like to thank Daniel James at the Livermore location with assisting me and my dad tonight with finding the perfect mattress for our new home we just purchased. Not only did Daniel help with finding the perfect mattress for my dad & I's different preferences, he also assisted in helping us find the perfect mattresses that was within our price range. He spent a lot of time answering our questions & assisting our needs. Thank you Daniel for your service! We can't wait to add our new mattresses in our new home! Will definitely be recommending family & friends to this location. read more

I needed a new bed as the one I had was giving me shoulder and back pain. I was greeted by Daniel and he helped me find a mattress that was suited to my needs . I'm a about a month in so far and all the pain has disappeared. Thanks Daniel for the help. read more

Daniel was fantastic. He took the time to show me things I wanted and that I thought I wanted. We ended up finding the perfect fit that was within my price range. Great experience. read more

Daniel was extremely helpful and honest, without being pushy. The sales folks are very knowledgeable and work to find the right product at the best price. Make sure you go to the back of the store and pick up some red vines while you are there :) read more

I needed a new mattress for my client and didn't know anything about where to start! Walking in with my people, Jerry, the manager made us feel at home with his service and explaining what we needed to know. Undecided we left but called back in tonight where we were helped by Daniel. Daniel also had super customer service and got us the deal we needed for Memorial Day. I highly recommend recommend Sleepworld for your mattress needs. read more

My mom and I were in need of a mattress and a bed frame as well . Jerry was very attentive to us and gave us a fair price. He was kind and patient, made a very pleasant experience for us . I totally recommend it! read more