I would like to thank Sam for all of his help during the past few months. We are quite happy with both the carpet we selected and the installer that he recommended. Sam is very knowledgeable about flooring and we greatly appreciate that he is willing to patiently spend time with potential customers and answer questions. And for the rare times that he didn't have an answer to one of our questions at his fingertips, he contacted the manufacturer and seek their input. We appreciate both his positive attitude and willingness to work with us. Carpetland Flooring Center is lucky to have him to manage sales and operational aspects of the business. read more

Look no further! If you want great prices, great service and the most knowledgeable man in Flooring... This is the place! We probably been to five stores, but the way Sam the owner guided us to making a decision was excellent and then after the purchase, he gave great advice on how to install and take care of the product ! Best guy should get six stars!! read more

Sam is the best!!! Great service, great prices, great advice. He is honest , knowledgeable and cordial. I wish all the vendors I run into and/or hire were as accomplished. read more

Cannot say enough about Carpetland and Sam. He went above and beyond to help us .. so knowledgeable honest, and helped us to pick out the perfect floor for our home.. had some difficulty with the installer and Sam continued to check in on us seeing what else he could do to help us. He was awesome. will definitely use him again. read more

We started looking for flooring for our residence last year. Sam was very honest and accommodating by answering our questions just over the phone. We went into his showroom & warehouse and not only did we recarpet 2 rooms, but he helped us with selecting a new type of flooring to use in previously carpeted room. We had such a great experience with him, that we went back to him just recently to purchase flooring for 2 other rooms. He's a no gimmicks, very honest and personable person. Forget about the big stores that advertise on TV that the whole store is "ON SALE". All they do is mark up the price and then give you a "Sale" price that is still higher than Sam's at Carpetland. Go to a business that cares about you and your needs for your floors. Extremely Satisfied Customer read more

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I had an exceptional experience working with Sam from Carpetland in Livermore selecting and installing new flooring. While I had gone to a number of different local flooring stores first, I found it difficult to get basic questions answered about determining possible moisture issues first on my concrete slab before selecting a replacement carpet or hard surface flooring. Becoming more wary, I started looking more carefully at online reviews and found that Sam had very positive reviews for his expertise and quality of service. Sam first coached me through completing an initial DIY moisture test on the slab. Next, he guided me through the process of selecting hard surface flooring options, along with taking multiple samples home several times to test in each room at different times of day with different lighting and furniture to get the color match just right. It ended up that the flooring I liked the most initially was fairly different than my final selection which worked the best throughout the home with the furniture, paint, and lighting. He then recommended Sergio from SC Flooring for the installation who did an excellent job with his skilled crew. I now have beautiful floors expertly installed at fair market prices. I wish I had gone to Sam at Carpetland first, but having disappointing experiences with other flooring companies helped me especially appreciate his generous expertise, patience, and service orientation even more. Thank you, Sam! read more

Carpetland Flooring Center - Maple Charm laminate flooring livingroom - Carpeting Near Me - Livermore, California

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From carpet choice to carpet installation I was very pleased and satisfied with the results. Thanks to Sam and the carpet installing crew I now have beautiful new carpet in my home at a competitively fair and reasonable price. Thank you Carpetland! 5 stars! read more

I have been to Many carpet and flooring stores and even as a contractor myself out of all the places I have been to , Carpetland is by far the best flooring and carpet store to go to. Sam is the most helpful person. He takes the extra time to explain things thoroughly and will give you advice if needed. You can trust Sam and Carpetland I myself feel most comfortable shopping at Carpetland for all my flooring and carpet. Amazing place! read more

We recently moved in to a new home and wanted to extend our existing laminate flooring into a room with carpet. He was able to find our existing flooring and connected me with an installer. The price was much better than competitors and Sam was super responsive throughout the entire process. If you have any flooring needs don't hesitate to call Sam! read more

Carpetland Flooring Center - This area was carpeted. Sam helped extend the laminate flooring wall to wall. - Carpeting Near Me - Livermore, California

Sam is professional, prompt, informative. He has shared so much of his knowledge and taught us a lot. Great prices, fast and extrememley good communication! read more

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If you need carpet, stop researching, asking for referrals, etc. and head over to Carpetland and work with Sam! It's not too often that you need to replace your carpet. And carpet is something that many of us probably don't know much about so you have to put your trust in your vendor. Our experience with Sam was perfect in every way. He took the time to show us options (cheap vs highest quality) and we picked the perfect carpet for a few rooms in our house (btw - NOT the most expensive). Sam's patience, expertise, professionalism, and overall service was a 10+. And that is something rare in this day and age. Our carpet is installed, and it looks great! Go see Sam today! read more

Sam was very helpful in guiding us and helping us select bathroom flooring and matching carpet for our townhouse in Pleasanton. The recommendations have beautified the inside of the townhouse tremendously. Thank you Carpetland Livermore! read more

Sam from Carpetland was very helpful! The warehouse has a great selection of hardwood options in store, which I couldn't really tell from their website. Our contractor recommended this location and I'm glad he did, we were able to choose the right option. We even chose our baseboards from them also, which was convenient. Highly recommend! read more

The last item in remodeling our house is installing the carpet on the staircase. I found Carpetland from Yelp and made an appointment with the owner Sam. Sam is extremely knowledgeable and honest. He came to our house to do the estimate. We told him the carpet installation would have to be the last, after the window coverings is done. He agreed. Our window coverings ran into supply issues, and Sam patiently held on to our materials for 3 months. Upon the completion of our window covering job on Tuesday, we called Sam. He quickly scheduled us for Friday, and the job is done beautifully. We can not be more pleased with Sam's efforts! Thank you, Sam. read more

Carpetland Flooring Center - Alejandro did a great job in installing the carpet. - Carpeting Near Me - Livermore, California

Sam has been a great help to us while looking for a new flooring. It was our first time to do such a project and his knowledge and advice was great help. I highly recommend carpetland and Sam if you're in the market for new flooring. read more

Carpetland Flooring Center - a hardwood floor in a home - Carpeting Near Me - Livermore, California

Went in to check out flooring for a DIY kitchen remodel and the staff was great! Javier and Sam are super knowledgeable and want the best for their customer and don't try to upsell you on stuff you don't want. They really know their product and have experience installing and can recommend products and trim. Really good prices when you buy in bulk. They helped me load the pallets in my truck and even let me take home some of the big show room floor samples to try it in my house and bring it back the next day (this was key since the lighting in your house might be different). Much better than other big floor stores who try to upsell you and better than Home Depot because you can buy trim to match the floors. 10/10 would recommend buying from these guys!!! .... Color was Sole from GAIA red collection. Luxury vinyl plank 8mm, wide plank. Very high quality and easy to install. read more

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Sam from carpet land was so accommodative and responsive . After ordering the carpets the renovation project got delayed but Sam was so kind enough to keep our carpets safe in his warehouse for a month and he helped us change the install date four times . He helped us pick the right carpet for us and explained all the ups and downs for our selection. Installers are very professional and they did a very good job. So I would highly recommend Carpetland. read more

Sam is the most amazing person I have ever met in regards to teaching me about floors and carpeting. He is honest, upfront, and a wealth of information. I highly recommend this business to anybody looking for flooring, and or carpeting and talking to Sam is a must because you will get it PhD in both, thank you Sam for all that you taught me and for your honesty read more

I called Carpetland this morning asking if they had a particular LVP flooring in stock. The nice man who answered (Sam) told me he'd call me back immediately, which he did. I had not even committed to buying anything from him yet he was so incredibly transparent about pricing, and gave me many helpful tips about the flooring I was asking about (how to install it without voiding the warranty, etc). Just because of his kindness I will 100% be buying my flooring from him for my project. read more

Sam from Carpetland is one of the most resourceful persons I have met related to flooring. He has in-depth knowledge on different kind of floorings and their technical details. Talking to him made me feel that he has science background and upon asking I came to know he has civil engineering degree which didn't surprise me. We ended up doing only a small portion( carpet on stairs) with him and the rest of the flooring project was done by someone else as he doesn't source the flooring brand we wanted. Despite that he did lot of hand holding/guiding us with his expertise throughout the time. Always a phone call away. His thorough knowledge and wanting to share it with someone who needs it makes me think he very passionate about his work. He has a calm demeanor which makes him very approachable. His business ethics were quite impressive. I Highly recommend the store. read more

Wow! We had an amazing experience from start to finish! Sam was so informative & pointed us in the right direction for our needs! The estimate was perfect & the install was beyond perfect! Both guys did an incredible job over two days, making our home look like a brand new model home! We cannot recommend them enough! Thank you Carpetland! read more

Sam was absolutely wonderful to work with. He patiently explained the different types of carpets available and the ones that meet our particular situation, which was having pets and high traffic stairs. Sam is a total professional in every sense of the word. While in his showroom, we saw how he interacted with each of his customers and some had worked with him on several houses. His installers, Alejandro and Mike, were fantastic. They showed up on time and worked diligently until the job was done. In the past, we've had installers scratch the baseboards, but this team did a amazing job. When shopping for flooring, Sam should be your one and only stop. Great pricing and installation. read more

Wonderful experience working with Sam and his team at Carpetland Flooring! The selection was excellent, and Sam was able to recommend a great quality carpet for our remodel at a competitive price. The installation team of Alejandro, Eduardo and Fernando were on time, very professional and efficient, and finished the project on schedule . The quality of the installation was superb! I would wholeheartedly recommend Carpetland Flooring to anyone considering a new home install or a renovation- thank you Sam! read more

We got a good price on the carpet and installation. After a very reasonable wait for them to get the carpet, Alejandro and his helper, Fernando, arrived 8:30 one Friday morning and began tearing out the old carpet. They were very efficient, thorough, and did an exceptional job of installing the new carpet in the living room, small hall, and open riser staircase. They were finished by about 2pm. We walked around, looking at it, commenting to each other that we'd never seen a better installation job. I'm a retired mechanical technologist and am very picky about the quality of any work. About 2 days later a small problem showed up where the carpet transitioned to the hardwood hallway. A small "gully" had appeared about an inch back from the end of the carpet. We called and Alejandro promptly came back. There was a small space between where the carpet tucked under and the padding ended. About an hour and it was fixed. Don't know how we could be happier about the job. Added a photo of the excellent seam on the open riser stair tread. read more

Carpetland Flooring Center - Stair tread seam. - Carpeting Near Me - Livermore, California

We've been shopping for the carpet for a while and did get quotes from different businesses in Hayward, Pleasanton and other East Bay cities that do sell and install carpet. I was almost ready to pull the trigger on offer that we got from one business, but decided to check out Carpetland due to their close location to the place we live in. We came to Carpetland at almost 6pm and they were about to close but Sam was so kind to work with us for an hour after they officially closed for the day, Sam is very knowledgeable about carpet types/manufacturers and their qualities, from the price perspective it's a gem, because they are honest with you and not trying to fool you like others. So if you're looking for a quality carpet, great price and outstanding customer experience then Carpetland is your place to go!!! read more

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Will come back and add details after we've lived with them for a bit, but Sam was amazing to work with! At first glance the floors look beautiful, but just moved in so still need to checkout the details. We checked out several of the bigger stores and supporting local definitely paid off!! read more

Needed to get our flooring changed and researched multiple options. Glad we went to Carpetland. They have good variety and had a sale. That said, the main reason for 5 star rating is their manager (Sam) and employees. They are very friendly and helpful. Sam went way above and beyond in helping with research and accommodating our timeline! Will recommend them!!! read more

Sam is very much experienced and knowledgeable professional in all kinds of flooring and gives sincere advice. I got carpets for 3 rooms in my house that was delivered on time (was more than a year ago). Till now they look exactly the same as when they were installed. Great quality. I am a satisfied customer and would recommend this place to everyone! read more

I needed to replace an engineered hardwood that was installed improperly in my house 2 years prior. Since we decided to glue the new product down, I really wanted to make sure I made the right choice. After doing several hours of research on the internet, and visiting 3 other stores in the area, I came to Carpetland and met Sam. Sam was down to Earth, not pushy, super knowledgeable, and gave me the best price of anywhere I went. One quote was $2/sq ft higher than here! Sam answered my questions and even brought up things I hadn't thought of when considering flooring. He called a local expert about refinishing so that I would know what to expect in the future. I will be saving all of my friends (and hopefully you!) time and effort by emphatically recommending Carpetland! read more

Dealing with Sam at Carpetland was an exceptional experience. Not only is he a great guy, but he is very knowledgeable about all things related to carpeting. He helped steer us to the perfect carpet within our price range. The installation was first rate provided by Alejandro. The carpet was properly stretched and looks amazing! We highly recommend doing business with Sam and Carpetland. read more

What a wonderful experience dealing with Sam at Carpetland. He was extremely helpful in picking the proper carpet for our room. Unfortunately when the carpet was first laid we saw a defect. There were no arguments and within a few weeks the job was redone perfectly. What a pleasure dealing with this company. By the way, price for the carpet was highly competitive with other quotes. Can't recommend Carpetland of Pleasanton highly enough. read more

We got our new carpets ordered and installed from here. We are very happy with the experience. Sam and Judy was really nice. Sam was very knowledgeable and gave us tips/advice on how to save money but still get quality carpets for our house. Carpets were ordered, installed two weeks later, the installation guy was super nice and professional. I love our new carpets and padding in all 4 bedrooms. The new carpets in the closet looks awesome too. We still have more areas in our house that would need new flooring and carpet, so we'll definitely come back. We are Asian. They took good care of us. I have seen old comments on here that the sales guy didn't help them maybe due to them being Asian. That is not the case. read more

Extremely helpful, great customer service, and prices. I wanted to install engineered hardwood floor in my house and had visited at-least 5 sellers in the area. I had no knowledge of durability/strength of different types of hardwood, types of installation, installation materials. I was also searching on-line for better price. It was during this search that I came in contact with 'Sam' at Carpetland, Pleasanton. He gave me an exceptional customer service, helped me in making the best decision, matched the lowest price that I could find online, and used his personal contacts outside in getting me the installation material at lowest possible rates. Some of my plans changed during the installation that required some extra hardwood boxes/material. Sam worked overtime and used all possible ways to get me the material in shortest possible window without any extra charges. I found Sam to be more knowledgeable than any hardwood sales/construction-engineering folks I ever came across. I would definitely use this Carpetland again. read more

I saw all the ads in the paper and decided to give them a try. Espcially with claims that they have won numerous awards 14 years in a row. The biggest mistake. The salesperson was nice but the owner was extremely rude. I picked up the sample in the evening and already had a call from the owner next morning. She claims I can keep the samples until 10am only. WHAT TF? She mentioned to return them to them before end of day. I told her she's unreasonable and bad customer service. She mentioned she was the owner and thats the policy and they have good customer service. SCREW THAT. I was at work. I had to go out of my way to go home early and get the samples back to them. Not only that but they lost my business. I've been in this area for a long time and Bay Area's my home. I'll make sure none of my friends will ever go there. I hope NO ONE ELSE have to put up with this kind of customer service. read more

Friendly and knowledgeable staff, superior customer service and product selection! Highly recommended! We had carpet installed last week by Carpetland. Their installer, Jose, was great! We were able to find a great priced Stainmaster Product with Stainmaster Cushion that is super soft and comfortable. I would highly recommend them to anyone looking at superior service with excellent staff and product selection. The carpet took less than a week to be ordered and installed. GREAT SERVICE! read more

I'm a very happy customer! My husband and I would recommend this company to family and friends any day. When you're looking to invest several thousands of dollars on new flooring for your home you want the best...best service, best pricing, best quality. We got that with Carpetland. Sam and Judy were so knowledgeable, helpful...you can tell they are good people who really enjoy satisfying their customers. They have great people that work for them also. Mark installed our hardwood floor and did such an amazing job! He showed exceptional attention to detail and our floor looks better than we imagined. Jose installed our carpet. He worked meticulously and is an expert at what he does. We had a beautiful carpet installed that had a pattern on it. Jose knew how to cut the carpet on our second floor so that it looks perfectly seemless and the pattern flows throughout. We were truly impressed with the quality service and price. We are glad we went with them and trusting them to do our entire home was the best decision! read more

I don't leave many review, OK I have not written a review since I have singed up on Yelp, but this will be my first and I am sure that I will improve as I continue. Let me first say that I am in the business of designing and building homes and have dealt with a lot of personalities in this business and Sam is as good as they come. I first took my plan to the other company that I have used in the past because I was not disappoint with the service from our prior install but felt that I needed to get an additional bid from another local supplier. Don't get me wrong, the place that sells "CArpet" and thinks that they are numero "Uno" does a nice job but but they were way off when it came to price. Sam at Carpetland took the time to look over my plans and wanted to make sure that we wanted the same carpet so he sent us to the showroom and that is where we met the salesman who allowed us to actually take home the sample board as long as we returned it the next day. They were able to get us the carpet in the time we needed and did a fantastic job on installation. I am doing a second phase of construction and will be using them again. read more

I'm so happy! I just had my carpet installed from your business. The installers were fabulous and I now have carpet I'd sit on!! read more

Carpetland Flooring Center - Carpeting Near Me - Livermore, California

ONCE AGAIN...Carpetland exceeded my expectations. In a pinch to carpet a bedroom in my Pleasanton rental, Mark at Carpetland MADE IT HAPPEN just in time with ZERO headaches...ZERO problems. Installers were early and left the project in top shape. I will definitely call them for my next job. No need to look elsewhere. Thank you Carpetland! read more

Good service, good quality, and good communication. Very nice people and attentive. I never write review and this is my first time writing because I am so happy with Sam and his staffs. Sam helped us from the beginning to end. He helped us save money too. His measurements were less than other carpets company I quoted. Alejando is very nice and skillful. read more