The quality of service never waivers here. I purchased a Tempurpedic Pro Adapt Medium mattress in…read moreApril of this year. I loved the mattress. However, my sinuses didn't love the memory foam. I called the store, and spoke with Jerome. He was super nice and willing to accommodate the return. He told me to come on in, and he would be waiting. When I arrived Jerome greeted me with a huge smile. He was knowledgeable and understanding of my concerns. He selected two mattresses for me to try. The first one I laid on was perfect. It was the Aireloom Trinity Medium made with all organic materials. I chose this because of my sinuses. It is an excellent choice. A lot of businesses offer exchanges and usually the exchange is a hassle. Not here. They stand by their words and guarantees. Jerome helped me with the same enthusiasm I received when I purchased the previous mattress I returned. The price is steep, but well worth it because of the quality and guarantee. I can truly say this is the best customer service I have ever received at a retail store. ALL of the employees are well informed and exceed customer service standards. The beverages and snacks provided are an added bonus . I am a Mancini's customer for life. I will sing their praises to any and everyone in search of a mattress. Thank you Mancini's Sleepworld for assuring me a goodnight's sleep!

Very very helpful and knowledgeable staff! A wide selection…read moreof mattresses to choose from.

I had an exceptional buying experience at Mattress Firm in Dublin over Memorial Day weekend…read more Buying a bed can be a challenge. I was fortunate to have Marnisha to work with on my purchase. She was thoroughly professional, knowledgeable and courteous. She helped me select a firm mattress set that was good for me. The delivery process and setup were flawless. Overall, I'm very pleased with my new bed. I recommend buying your next bed at Mattress Firm. Huge thanks to Marnisha and Emilio!!

Low pressure, excellent knowledge of mattresses. We shopped around and learned quickly this is the…read moreright place Thank you Glen!!

Working with Liz at Wallbeds n more was seamless. I researched wallbeds online and knew ordering…read moreonline could be a disaster from every step. Lots of reviews for missing and damaged parts and installation frustration. Visiting a showroom made all the difference to see and feel the materials and durability of the products. Liz pretty much can create what you are looking for and even can provide a mattress selection to fit your needs and will fit properly when closed. A huge shout out for the delivery and installation experts Luis and Eduardo. They were prompt, polite and efficient. Done in an hour. Thanks again for the smooth experience! Denise Young

I made an appointment to visit their showroom in San Ramon over the weekend. They have a variety of…read moreoptions to choose from. I eventually settled for a horizontal bed as my ceiling was not tall enough for a vertical one. It took around 2 months to schedule installation. They came over and installed it on time as promised. After a few weeks, the bed started squeaking, which was very annoying at night. They came over and took a look. They immediately noticed the issue was related to the cardboard under the mattress. They replaced it with a plywood and the issue was gone. I'm still not too sure why they didn't install the bed with plywood from the beginning to save us a few squeaky night sand themselves two trips to my house to solve the issue.

I cannot recommend this place enough, specifically because of the owner, Tony…read more I reached out to request a replacement for one of my sofa seat cushions, not realizing there was a specific time limit to make a claim. When I spoke with Tony, he explained that I was slighly past that window. However, instead of just turning me away, he told me he would do his absolute best to help me out. The result was completely unexpected - he managed to secure three replacements for me, which was more than I even asked for! I honestly couldn't believe it. Tony is incredibly responsive, professional, and clearly cares about his customers. the level of service here is truly unbeatable and extraordinary. If you're looking for someone who will genuinely do their best for you, go see Tony.

We are returning highly satisfied customers of Tony's family owned business. His customer service…read moreis authentic and he always answers all the questions and offers as many options as he can. We have now bought 2 sectionals from him and will gladly refer his store for the amazing collection and unbeatable prices. The staff who install the sofas are also great at what they do and always do an amazing job setting up and cleaning up! If u have furniture needs, look no further.

John Hoffman is an exceptional and knowledgeable store manager. John simplified the complex process…read moreof buying a new mattress set. His keen listening skills and relaxed demeanor enabled us to quickly identify the right mattress that met our specific personal needs. Thank you Mancini's Sleepworld and a huge thank you to John Hoffman ! Donna J.

John was amazing and helped me Pick the perfect pillow. there's nothing quite like feeling the…read morepillow yourself before you commit. And I got it cheaper than it was on Amazon!!! Thanks John

I have used this store primarily for returning items I have purchased online, but I did purchase a…read morethrow for the living room here in the last year. Service has been impeccable...never a problem, friendly, efficient. This is a review of an online purchase...I don't have the band width to create another page for this. I was on the hunt to update my living room lighting. I have had very good luck with PB in the past. I wanted to honor the Pantone Color of the year...Cloud. Dancer, a fresh , cool white. I think I nailed it with this Hill Ceramic Lamp. PB has amazing shipping packaging ...my new friend could have made it thru anything its trip had to offer. UPS is their carrier, and I have had good luck with them. PB is not the least expensive, but from my experience offers good quality merchandise.

Bought a $6K fabric sectional, that was the easy part…read more Delivery was over a month late, I had to call and what do you know? It was ready to be delivered but they forgot to call to schedule. Once I had it for a month, the material starting to come undone at the threading, they didn't exchange so now I'm stuck the bad craftsmanship sofa. They did refer me to a furniture medic? and when I called, the Medicv only works on wood cabinetry! So, basically if you can't walk out of the store with the merchandise, do not purchase! Buyer Beware !!!!!

Francisco made our purchase experience so seamless! He explained all of our pricing & coverage…read moreoptions with full honesty, which we really appreciated. He understood the style we were looking for & showed us options that we actually liked. We ended up purchasing the sofa that covered our exact needs & within our price range. Not to mention Francisco was just an overall pleasure to talk to. Thank you again for your help Francisco!

Hello Ashley Dublin,…read more I am writing regarding the delivery of my bed and nightstand, which was scheduled for August 8. My husband and I stayed home all day waiting for the delivery. When placing the order, we clearly indicated that the delivery would be to the fourth floor and that the building has an elevator. However, the delivery team arrived and told us that the bed would not fit in the elevator, even though the bed is delivered in separate pieces. They also refused to carry even a single piece of the bed to the fourth floor and simply left. The delivery team told us that someone would contact us to arrange another delivery, but I have now been waiting for three days and no one has contacted us. I am extremely disappointed with the quality of service. I paid for delivery to my apartment as well as assembly of the bed and nightstand, so I expect these services to be provided as agreed. I am not willing to cancel the order or choose a different bed. I simply need the bed and nightstand I purchased to be delivered to my address as soon as possible. If additional movers are required to complete the delivery, please arrange for three or four people to come and safely bring the items to the fourth floor and complete the assembly. I would really appreciate your immediate assistance in resolving this issue. I currently have nowhere to sleep, and it has already been three days since the failed delivery. Please let me know as soon as possible when the delivery can be rescheduled.

There is a decent selection of furniture here at the gallery. What I noticed was that the furniture…read morehas the same manufacturer as what I found at other stores but the fabrics were a lot nicer. I didn't find the salesman to be very helpful. He was a little pushy.

Stopped by Sunday early evening to check out their sofa selection, as the Hayward Macy's Furniture…read moreoutlet closed. Large showroom off 580. Many sofa selections, one part of showroom is for leather and one side is fabric. All the mattresses are in back. Smaller selection of dining and bedrooms sets, patio sets. Someone welcomed us when we came in but we prefer to peruse at our own leisure so salesperson leave us to be, thankfully. Usually each sofa option comes in at least 3 color options, and custom colors are available. Sale is happening now, as low as $700(+delivery) for a 3-seater. Will update once we decide.

Correction............ wrong name, sorry. Couldn't be more…read morepleased with the service and the selections we had to choose from. I went in with a friend who was looking to purchase a mattress. She was thrilled with the bed, pillows and pad that were just what she will looking for. While we were checking out with Marcos I decided to buy one for me. Who does that? A customer that is so pleased with the customer service they decide they want one too.

We are happy returning customers. We called before stopping by today. Marcos was friendly and super…read morehelpful, both on the phone and in person! He found what we were looking for, and got us taken care of quickly.

Great service here. No pressure but were there when I needed help and had questions. Very pleased.read more

Shar helped us today to get my mom a mattress. She was super pleasant, professional, and easy to…read moretalk to. Her energy is infectious and she made the process so easy. We really appreciated her help and she was an excellent conversationalist - my mom didn't want to leave! Lol My mom loved her~ thanks Shar!!