Baily is a Goat (greatest of all time). I had done extensive research on the Tempurpedic Adapt Pro…read moreMedium Firmness mattress. I shopped around making price comparisons and testing the mattress out before coming into Mancini's. This was not a purchase to be taken lightly. Altogether the costs for mattress, mattress protector, and delivery were a substantial investment. I looked at just about every mattress and tried them out in the store. Thinking to myself there has to be another option that's less expensive. After all was said and done I decided on the Temurpedic. However, I still wasn't sold on the idea. Baily, the sales representative, wasn't pushy. He explained to me that he had back surgery and slept on this mattress every night. I was prepared to pay cash. Baily then offered me 48 months of financing at zero interest. It didn't stop there. Baily told me if I purchased the mattress protector my warranty would be doubled from ten years to twenty years. The cherry on top were the two Tempurpedic Adapt pillows I received as a gift with purchase. I purchased the mattress and kept my money in the bank where it's drawing interest without having to pay interest. The deal made sense to me. My needs didn't end there. I was moving and wouldn't need the mattress for another two weeks. Baily gave me his cell phone number in case I needed further assistance. Well, I did. The delivery day needed to be changed, no problem, Baily took care of it. The bank's credit disclosure statement terms arrived in the mail and stated 28.99 percent. Again, I called Baily. Baily patiently explained to me that in the event the mattress wasn't paid in the promotional time period the 28.99% would become effective, and not to worry. The next call was the warranty I felt it wasn't clearly stated on my receipt. Baily once again explained the warranty and pointed out information on the back of my receipt which coincided with the extended warranty provided. My mattress arrived, and I LOVE IT! I made the right choice at the right store with the right sales person, Baily. In the future all of my mattress purchases will be at Mancini's San Ramon with Baily. Thank you for a good nights sleep!

Very very helpful and knowledgeable staff! A wide selection…read moreof mattresses to choose from.

I had an exceptional buying experience at Mattress Firm in Dublin over Memorial Day weekend…read more Buying a bed can be a challenge. I was fortunate to have Marnisha to work with on my purchase. She was thoroughly professional, knowledgeable and courteous. She helped me select a firm mattress set that was good for me. The delivery process and setup were flawless. Overall, I'm very pleased with my new bed. I recommend buying your next bed at Mattress Firm. Huge thanks to Marnisha and Emilio!!

Low pressure, excellent knowledge of mattresses. We shopped around and learned quickly this is the…read moreright place Thank you Glen!!

I made an appointment to visit their showroom in San Ramon over the weekend. They have a variety of…read moreoptions to choose from. I eventually settled for a horizontal bed as my ceiling was not tall enough for a vertical one. It took around 2 months to schedule installation. They came over and installed it on time as promised. After a few weeks, the bed started squeaking, which was very annoying at night. They came over and took a look. They immediately noticed the issue was related to the cardboard under the mattress. They replaced it with a plywood and the issue was gone. I'm still not too sure why they didn't install the bed with plywood from the beginning to save us a few squeaky night sand themselves two trips to my house to solve the issue.

This cabinet bed is a functional addition to our office. It allows us to have usable space in the…read moreroom and an extra comfy bed when guests arrive. The design is so attractive and the cabinet is well built. We utilized the concierge service so it was brought into the house and set up so easily (with no extra packaging to get rid of). We are very happy with our purchase and highly recommend Wall Beds n More!

Great experience from start to finish. We Googled furniture stores in the area after not finding…read moresomething near us. Walked in and were greeted, other customers walked in shortly after as well. It was nice to see the sales representative spread himself around, asking us all if we had any questions or were good. We decided on a bed set and made the purchase. Pricing was along the lines of other furniture places we visited. We went with the delivery and set up option. Due to the holiday they came the week after which work perfectly for our schedule. On the delivery day they called two hours ahead to confirm our scheduled delivery time and arrived promptly. They were quick! All done within an hour. Very happy with our purchase.

Look no further than American Furnishings for all your furniture needs. My husband and I had…read moreshopped around quite a bit for the perfect L-shaped couch that pulls out into a bed and has a generous chaise storage before coming here. Tony was so great to work with and really worked with our budget and timeline to get a couch. The quality of the furniture here is great and it helped make our move less stressful. Within 3 days, Tony had our brand new couch delivered and assembled it himself with a colleague. Really happy we found Tony's spot and now we have the perfect couch for all our comfort and hosting needs!

My husband and I walked into Mancini Sleepworld to test out a DreamCloud mattress. We came in with…read morethe idea of buying the online bundle and just wanted to get a feel for it. Our customer service rep, Rob, was amazing! He directed us to the DreamCloud and then also gently helped us explore other options that gave us a similar feel for a better price. He saved us over $1000 plus threw in some extras as well. Thank you so much Rob for helping us find our perfect next match! - Amanda, @MrsCaliforniaBlackUnitedStates 2026

-Sales person was very knowledgeable about various mattress makers, but (Roland) continuously…read moretalked while we tried several beds. Distracting /interfered with our decision-making process. -Mattresses are "always" on sale. No set price. Sales team earns commissions. -The negotiation stages: They will give you a price that's lower than the sales price on the mattress label. May throw in a free delivery & set up. So...you feel like you are getting a good deal. -Reduced the price on Aireloom pillow from $299 to $99 - was part of the "deal". Pillow in store was smaller and softer. Pillow delivered was king size, very heavy and stiff. -Mattress delivered was MUCH firmer than the model tested in the store. New mattress was uncomfortable to sleep on. -Must wait 30 days from date of purchase before you can make a "onetime" exchange. There is return/ replacement fees. -Difficult to have confidence in what you are buying. Maybe mattresses in the store are softer due to a lot of use? -Experience was like going to a 1980's used car dealership. Sales want to offer deals and close quickly. Not a good experience.

I have used this store primarily for returning items I have purchased online, but I did purchase a…read morethrow for the living room here in the last year. Service has been impeccable...never a problem, friendly, efficient. This is a review of an online purchase...I don't have the band width to create another page for this. I was on the hunt to update my living room lighting. I have had very good luck with PB in the past. I wanted to honor the Pantone Color of the year...Cloud. Dancer, a fresh , cool white. I think I nailed it with this Hill Ceramic Lamp. PB has amazing shipping packaging ...my new friend could have made it thru anything its trip had to offer. UPS is their carrier, and I have had good luck with them. PB is not the least expensive, but from my experience offers good quality merchandise.

Bought a $6K fabric sectional, that was the easy part…read more Delivery was over a month late, I had to call and what do you know? It was ready to be delivered but they forgot to call to schedule. Once I had it for a month, the material starting to come undone at the threading, they didn't exchange so now I'm stuck the bad craftsmanship sofa. They did refer me to a furniture medic? and when I called, the Medicv only works on wood cabinetry! So, basically if you can't walk out of the store with the merchandise, do not purchase! Buyer Beware !!!!!

Tahir has excellent customer service. He was kind and friendly and helped us find exactly what we…read morewere looking for, giving us options and a fair price range. We will definitely be returning for future furniture purchases. Thank you, Tahir!

Not impressed at all I am writing to formally express my…read moredissatisfaction with the repeated issues I have experienced with Ashley Furniture regarding my recent orders and customer service interactions. This is now the third time I have placed an order with your company, and unfortunately, every order has involved significant problems. My most recent experience has been especially frustrating due to poor communication, inconsistent information from representatives, and a lack of follow-through regarding delivery and service arrangements. On multiple occasions, representatives have contacted me and advised one course of action, only for something entirely different to occur. I was informed that payment was required for a particular service, yet after payment was made, there was no proper follow-up or coordination. Additionally, no one contacted me to reschedule or provide updates regarding the status of my order and service appointment. As a customer, I expect accurate information, professional communication, and reliable service. Instead, I have repeatedly encountered confusion, delays, and a lack of accountability. Having experienced issues with all three of my orders, I am extremely disappointed with the level of customer service provided. I am requesting that Ashley Furniture review my account and order history, investigate these recurring issues, and provide a prompt resolution. I would also appreciate a detailed explanation regarding why these service failures continue to occur and what steps will be taken to prevent similar problems in the future. I value good customer service and had hoped for a better experience with your company. However, the repeated problems have caused unnecessary inconvenience and frustration. I look forward to receiving a timely response and an appropriate resolution to this matter.

There is a decent selection of furniture here at the gallery. What I noticed was that the furniture…read morehas the same manufacturer as what I found at other stores but the fabrics were a lot nicer. I didn't find the salesman to be very helpful. He was a little pushy.

Stopped by Sunday early evening to check out their sofa selection, as the Hayward Macy's Furniture…read moreoutlet closed. Large showroom off 580. Many sofa selections, one part of showroom is for leather and one side is fabric. All the mattresses are in back. Smaller selection of dining and bedrooms sets, patio sets. Someone welcomed us when we came in but we prefer to peruse at our own leisure so salesperson leave us to be, thankfully. Usually each sofa option comes in at least 3 color options, and custom colors are available. Sale is happening now, as low as $700(+delivery) for a 3-seater. Will update once we decide.

Correction............ wrong name, sorry. Couldn't be more…read morepleased with the service and the selections we had to choose from. I went in with a friend who was looking to purchase a mattress. She was thrilled with the bed, pillows and pad that were just what she will looking for. While we were checking out with Marcos I decided to buy one for me. Who does that? A customer that is so pleased with the customer service they decide they want one too.

We are happy returning customers. We called before stopping by today. Marcos was friendly and super…read morehelpful, both on the phone and in person! He found what we were looking for, and got us taken care of quickly.

Great service here. No pressure but were there when I needed help and had questions. Very pleased.read more

Shar helped us today to get my mom a mattress. She was super pleasant, professional, and easy to…read moretalk to. Her energy is infectious and she made the process so easy. We really appreciated her help and she was an excellent conversationalist - my mom didn't want to leave! Lol My mom loved her~ thanks Shar!!