Who wants to review a Funeral Home right? Well, I'll give it a shot…read more Hopcroft has been the local Funeral Home in Hazel Park since as long as I can remember (or have been alive). My fathers funeral was here, as well as the funerals of several of my school friends family members who have passed away. It would seem if you are having a funeral in Hazel Park, it's happening here. The building itself does feel like its been around for a long, long... long time, but the staff is friendly and there is a good amount of space for at least two funerals to be going on at the same time, I guess during the busy season? Down the stairs is a pretty decent sized area for refreshments and coffee, which they ask that you enjoy downstairs. It would seem they'd rather you don't spill your drink on the decedent, though the message to this effect is only located downstairs. The staff is friendly and tries to stay as much out of your business as possible. When several people commented that the music was too loud, it "magically" reduced itself in volume, and for everything else they tried to be as respectful and courteous as possible. For what is probably one of the saddest times in anyones life, Hopcroft seems to be a good choice for your funeral needs.

The cemetery is beautiful and we were invited to a family and friends day... why was a over zealous…read moresalesman kept talking about his personnel ministry instead of talking about the organization he WORKS for which is WOODLAWN. This effects your future clients when over zealous people and he kept boasting about him being a Minister of the Gospel. I have been at my Aunts funeral the staff was gracious but this Person did not work there at the time. just thought this should be brought to your attention....Our family was honored at that time Really disappointed I the salesmanship of this person.

I was a guest at an inurnment and the care and consideration that was given to the family and…read moreguests was excellent. It was a bit dicey due to a goose nest near the mausoleum, but the staff had extra personnel there to shoo the aggressive goose away without hurting him. The Rosa Parks Chapel is a beautiful, peaceful building. A very touching building to have a brief prayer before the inurnment. And the Detroit history is remarkable.

Although Mother's Day is very sad for me, Heaven's Maid did their very best to help me remember my…read moremom from far away. She is buried in Texas and I live in California now so I can't get to her grave site as easily. They even took a picture of the beautiful bouquet they delivered! I'm very pleased.

I had paid $59 to deliver flowers to my mother's grave and they haven't done it. They won't answer…read moretheir emails and phone calls either. I'm going to do a chargeback on my debit card. This is a scam.

Review a funeral home? Why not…read more Had my grandfathers funeral here recently. The funeral home was nicely decorated, and had plenty of seating. Chairs and sofas/couches were well maintained. The bathrooms were very clean and nicely maintained. Overall a well appointed location. Our funeral was on the small side and the one next door was very big so we ran out of parking. Might have to have people park in the nearby neighborhood if two big funerals happen at the same time. Please note they only provide coffee and have a water fountain. You should bring bottled water and snacks for your guests. The funeral next door ordered jets pizza for their guests. (cool idea!) We wished that the funeral home had an ice machine, as it was really warm and dry and everyone wanted cold water with ice. Staff were great - respectful, kind, and understanding. I can't speak for pricing, etc as I did not handle that side of things, but overall as a guest it was a very good location.

These people did a beautiful job with my mother. Everyone was treated with courtesy and respect. I…read morereally like the idea of packages it leaves so little think about.

I was totally devastated when my Mom passed away, although I hadn't shed any tears. There was too…read moremuch to do. Ms. Rita's calm and loving deamenor was so comforting, that I felt like a family member. She took her time to explain each process to me, and also gave me a packet that provided information from the beginning to the end of their process. She also reassured me that I could call back with any questions. Mr. Glass showed me that he truly understands the meaning of 'value-added service', when he stayed late to fill my Mom's urn, and all of my wearable urns, so they would be available to give to my out-of-town family members and friends. I couldn't ask for a more comforting, pleasant experience! If I could, I'd give them 15 stars!

It's very rare that I make reviews, but I took out time to inform those that are looking for a…read morefuneral home to please look no further. The service my family and I received was exceptional. They paid attention to detail and put my family and I at ease. This funeral home made the planning seamless and less painful as possible. This place really cares and I highly recommend them for all services.

very accommodating to our family in this period of our lives. We would consider them again if the…read moreneed arises

Mr. Clora is very rude and disrespectful. All of his secretaries are unprofessional also. They…read moretreated my family horribly without compassion!! Highly overrated/ over priced establishment, Mr. Clora makes his employees look incompetent. The only answer they ever provided was I don't know!!

From the very first contact with Wm. Sullivan & Son Funeral Home, I knew this was a professional,…read morekind, and deeply caring place--the funeral home I wanted to trust during the worst moment of my life. I lost my 23‑year‑old daughter in a tragic accident abroad, which made our situation uniquely complex. It required coordination between two funeral homes, international flights, extensive documentation, and tight timelines. From start to finish, Jim was absolutely extraordinary. There was no time of day that Jim would not respond--by phone, text, or email. He stayed on top of every detail, immediately flagging concerns, adjusting plans when needed, and making sure nothing slipped through the cracks. Every step of the way, I knew I was in good hands--and more importantly, that my daughter was in good hands. Jim was incredibly patient and took the time to explain each step of the process. During a moment when a family is vulnerable and could easily feel taken advantage of, Jim did the opposite--he helped me clearly understand costs and provided thoughtful options to help contain them. His integrity never wavered. I had a special request to see my daughter before she was transported home, which became especially challenging due to an upcoming three‑day holiday weekend and limited time in country. Jim personally ensured this happened--coordinating across borders, researching local funeral homes to match the level of care Wm. Sullivan & Son is known for, and staying in constant communication so I always knew what was happening. Because of Jim and his staff, I was able to see my daughter. That meant everything to me. Once I returned home, Jim guided my family through funeral planning with the same compassion and professionalism. The atmosphere of the funeral home was peaceful, and the entire staff was welcoming and empathetic. We were never rushed or pressured. On the days of visitation and the funeral, everything was flawless--all we had to do was show up, and Jim and his team handled everything with quiet excellence. One moment that will always stay with me: even at the cemetery, during the final moments, Jim personally walked the perimeter as the vault was being sealed, ensuring everything was properly aligned and done with care. It was not his responsibility--but that's who Jim is. From start to finish, the same attention to detail, compassion, and dignity never faded. I almost never write reviews--not on Google, not on Amazon--but Jim and the entire Wm. Sullivan & Son Funeral Home staff truly moved my heart. They made an unbearable experience feel supported, personal, and filled with compassion, and they cared for my daughter with the same love and respect I would have given her myself. I cannot thank them enough.

We just got a quote but we felt comfortable with them. They are family owned for a long time and…read morebelieve they will be there when I die.

It was good the people who work there were nice I would have all my friends and family members go…read moreto them good job

Negative 30 stars - customer service SUCKS- never have been treated more rude in my life ! Trying…read moreto have cremation service scheduled 2 months ahead of time - getting nowhere. Ready to take my own shovel & bury 3 employees, along with relative