I am mortified by the experience I had at Mane Salon today. I went in for a full highlights, cut, glaze and style and left with the worst haircut/highlights I've ever had in my life. I needed to go to Sally beauty and pick up $26 worth of hair dye to fix what this woman did to my hair. As soon as I walked in Louise asked if I read the fine print about charging more for longer hair - she was almost salivating about it and when I took my hair down she said "yep, it's going to be extra - at least $45-50 more". My hair was a little longer than my shoulders but not long. Either way, I was fine with the extra charges. I showed her a picture of a lady with purple highlights and she said she could definitely do it. I knew something was wrong when Louise ran out of purple hair dye halfway through dying my hair. After 3.5hrs I left with big chunky 90s style coppery, two-toned highlights that were not blended well. Louise said that if I come back in a few hours she'll go get more hair dye and fix it but if I decided not to - to just text her. I texted Louise when I got home after crying in my car - I didn't want to risk letting her touch my hair again and she proceeded to yell at me about how she wasted her time. I sent her my Groupon and she told me that Groupon makes the money out of that not her - that she did all that work for free. I explained that money isn't the issue - it's quality. Her salon was filthy and covered in pet hair - I should have trusted my instincts when I walked in but I saw a ton of good reviews so, I brushed it off. Please. STAY AWAY FROM THIS SALON! read more

Mane Stop Salon - Huge chunky, randomly placed highlights. The bottom is blonde bc Louise ran out of hair dye halfway through the service. - Hair Salons Near Me - West Chester, Pennsylvania

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Where to start? Louise accosted me right at the door asking if I'd read the fine print of my Livingsocial coupon for a Full foil, glaze, cut and style, indicating that there could be extra charges. We proceeded to discuss what a full foil entails, my argument being that, regardless of hair length, be it 4" or 12", the foil process would be simply covering my 1.5" roots and blending a bit beyond so the same amount of product would be needed. She disagreed and when pressed for amount of extra charge, she quoted $20-30. She kept saying that length made a difference and she was big on the glaze - I will get to that later. Anyway, I stayed. I had taken the morning off and my roots needed to be addressed. She left the room and when she returned her demeanor had completely changed. She told me that I'd been "very understanding" and that she wouldn't charge me extra but if I wanted to offer more at the end it was up to me. So we proceeded. First, she used NO FOILS but rather foam sheeets that she said she re-uses (?). I have never had a foil without foils! She started at the back of my head, did the sides and was working on the top when she left the room again. When i reached up to the back of my head, almost the entire back was untouched. I told her she needed to do that part and she said nobody would notice. I told her I wear my hair up in a clip every day and it needed to be done. I had paid for a FULL foil and she was trying to get away with a partial. That was probably why she said she wouldn't charge me extra. So she "borrowed" some foam sheets from other sections of my head to do the back because she'd run out and then used a few that had fallen on the floor. (The place is filthy. There was a closet left open with a pile of hair spilling out into the room. When she removed the foam, she put them on a shelf in the closet amongst other items.) I was then placed under a crooked hair dryer and she kept repainting portions of my hair between drying sessions. Nobody has ever done that. After washing my hair, I didn't notice much difference. My roots were a bit lighter but then she put glaze on. Back under the dryer. After glaze, all of my hair overall looked duller and slightly darker than when i walked in. She cut the back of my hair and then asked if I wanted the front cut..? What?? So I said yes, it's slightly angled so just follow it. It was all very bizarre and I just wanted to get out of there I asked her how much extra and she shrugged so I offered a $20 and left. My sister, taller than me, noticed that I have a big reddish brassy spot right smack on the top of my head. I'm 5'1" so the rest of humanity can see this as surely did Louise but she took my extra $ anyway. There is no hiding it, no matter how i part my hair or pull it back. My only options now are to wear a hat every day or go pay someone else to fix this. read more

Mane Stop Salon - Reddish brassy patch - Hair Salons Near Me - West Chester, Pennsylvania

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Received a great dip powder mani! Louise is super nice and accommodating! Can't wait to try another color on a few weeks! read more

Mane Stop Salon - Hair Salons Near Me - West Chester, Pennsylvania

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I found out about this salon from groupon, so I went to the website. I saw that the salon offered reasonably priced "up-dos" so I booked an appointment to get my hair done for a wedding. I did not realize, nor does it say anywhere, that it is someone's home and not a storefront or salon. I walked in and the hair area was a mess, the nail area was a mess, and Louise (the owner) was basically in pajamas and went to change when I got there. I should have left but for some reason stayed, because I felt bad about canceling an appointment I made. I asked her to do my hair in loose curls with a braid at the front, something simple. I also provided a picture for reference. She did not understand what I wanted and preceded to do messy braids with the wrong type of hair ties and then giant "curly temple" curls. She also used what felt like 5 bottles of hair spray, so there was no way my hair was going to turn into loose curls. It was a mess. She also burned me several times with the curling iron. I really can't believe that she has been in the hair industry for that long given how she didn't seem to know what she was doing. She was unprepared with hair equipment, like bobby pins and hair ties, and I just felt that everything was so unprofessional. Her dog was there and she complained about a neighbor's pet and very bizarre things during my time there. She only takes cash so it was money down the drain. I asked for change and she decided to round up the price, taking her own tip of 20%. I needed to get out of there fast to re-do my hair, so I didn't fight it. I wish this had been done on a credit card though so I could be refunded. I don't make reviews often and this seems harsh but this was honestly the biggest hair mistake I have ever made. I was stressed and running late to get to the wedding and do not want anyone to make that same mistake. Maybe her hair cuts and nails are decent, I can't fully speak to that, but I do know that her up-do styling is not worth it. read more

I just read this long review I can't believe she is talking about Louise at the mane stop she would do anything for anyone.she has gone to nursing homes helping elderly people and helping underprivileged people.i have read wonderful reviews on Groupon I think I read a 150 of them they were all good. I have been going to Louise for 40 years and I cannot find anyone to do my hair like Louise. I have fine hair and only she can do it and every where I go people always complement me about my hair. read more

Mane Stop is a wonderful salon! Its great to get your hair done by someone who really knows what they're doing, in a comfortable, homey environment. Louise cut and glazed my hair and I am really happy with how it turned out. I was unsure about glazing going in, but its a natural treatment that makes your hair shinier and it brought out my natural highlights! Louise did a great job with my hair and I could tell she cared about giving me the best service possible. read more