I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

They couldn't find the leak, but I did. Why didn't they check every component of the AC in my truck…read morecompletely amazing

I was given a direct quote on what the price was for a Freon inspection and refill and I was…read morerelieved that they were far cheaper than the four other quotes I got from other shops. Very personable mechanics and good service just in time for the heat and humidity. Highly recommend!!!

Have used them for repairs for years with multiple vehicles. Buy tires there too. Great service…read more Good prices with suggestions on saving money on particular problems. Friendly, knowledgable, competent staff.

Picture fall of 2015. I came here many years ago, looking for service on my 2002 Toyota Tundra. The…read moreneed for a good service shop? Because the nearest Toyota dealer was 45 minutes away now from where I moved. Amy answers the phone with great enthusiasm and is ready to be helpful. That is a good look from the beginning. I scheduled an oil change and tire rotation. The service was done in a timely manner and at a reasonable price. They do further inspections and alert you to other issues, while being honest with the underlying problems. Flash forward to today, and I now have a newer truck, but my wife takes her vehicle there. 10 years later, and the same great service and workmanship is happening. River Crest is a testament to upholding consistent business practices and having a good ethical establishment. Do not fear taking your car here. They will do a great job and shoot you straight on what is needed to be done.

S/S is the local place to go for trustworthy and quality auto repair. The staff is friendly and…read moreknowledgeable. The prices are honest and fair. It's the only place I go!

I waited a month before making a reactionary post about a local business. Had collision repairs on…read morea fleet vehicle. SS was one of the insurance companies vendors. My preference is to use the local small business over a chain. The car was returned with undeniable sloppy repairs. The estimate was easily 20% higher than the chain estimate. SS owner was pleasant about my concerns and made the needed repairs. Color match is still off and repairs are still evident. Maybe they had a bad day. I felt the repair was average because it was a fleet vehicle. Quick fix with high profit. Attention to detail was lacking. I will not be going back for future needs.

This is an amazing business with an equally amazing staff and quality of work! I was a long time…read morecustomer of A1; a move on my part made it difficult to get there, but I recently discovered the shop had also moved, much closer to my current residence. Wednesday I went there to tell them about a suspected brake issue; Lance, the owner, remembered me and we made an appointment for yesterday to have him look at the brakes. Yes, brakes and rotors needed immediate replacement and he and his staff did it right away. Wow. I was absolutely blown away by their quick, professional action, and the price was on target; but to me, knowing from many past experiences with Lance that I could trust him was even more important. SO glad I found A1 again, and I will go there for any needed maintenance and/or repair in the future!

Great communicators I had a tiny house on wheels and needed…read moreto get it all checked out before a major thousand-mile move. While searching for trailer repair places, A1 popped up and they were super helpful on my initial call. I dropped my trailer off and Jeremy was assigned to the task. He advised as to what was right and what was wrong, and gave me an honest estimate of the (cost) damage. We got the wheels swapped and everything greased up with proper lighting in quick order and I was able to get it moved without issue to it's new resting place. I would not hesitate to use them for any of my auto or trailer repair needs.

My brakes died a block and a half from this shop mid-afternoon. I was originally told that they…read moreshould be able to get me in and diagnosed that day, but probably wouldn't be able to get me back on the road until the day after, assuming the problem wasn't my master cylinder. After hearing that I was in the middle of a four hour drive, they put all hands on deck to replace the whole length of my brake lines and sent me on my way a little after their normal closing time, same day. Really appreciate that these guys pulled out the stops to help me get where I needed to be without spending a night in a hotel nearby. A+

replaced worn parts with inferior aftermarket parts that needed to be replaced within 300 miles…read more(kilpatrick denied responsiblity for resulting problems), charged for new brake job that i was told by dealer was not done, merely cleaned and reinstalled. prices are higher than others. last trip to this place. maybe others will reconsider kilpatrick as their choice for service.

Arrogant and dismissive - doesn't stand behind his work. We paid more because the location was…read moreconvenient, but found out he is a lot higher priced.

A hidden gem in the auto repair industry. Very receptive and…read moreattentive to my trucks issue and what was recommended to repair. Great communication and follow up after the service was done. And in addition... the cost was well under what I expected... I'll be a return custom to Scott and his team!

Came for an oil change, they performed services I did not request and charged me without consulting…read moreme first.... Luckily I complained and they took the filter part I didn't ask for o In addition they claimed my key was "stuck" in the car, this was untrue (I got the key out repeatedly), and they acted like I somehow did something wrong. They took apart my steering wheel and I had to wait additional time for them to remedy this. They were in absolutely no hurry to remedy the situation. Very displease with customer service.

Took my truck in to see if they could repair my tire that had a screw in it. Given the location of…read morethe screw, they said that it may not be fixable. They could have got me for a replacement but instead fixed it for FREE Great customer service.