BE AWARE. If your getting any work done but especially suspension stay away. i sent my car in for…read morenew control arms and rear struts and when i got my car back the right strut bolts were not even tight. I could undo the top hat bolt with my hand! not only that but they didn't even bother to put my inner fender liners back together which is very dangerous, also each strut was missing 2 bolts!!! lastly they didnt even put my trunk liner back together. over all a half ass job.

50 years of honest competent service. 2 generations now to get to 85 wordsread more

Do Not Hesitate to take your vehicle here! Honest,Friendly ,great work and communication ! What…read moremore can you ask for! Definitely my go to place from now on.

I replaced my brakes in Dave's garbage and they didn't do a good job and they charged me so much.I…read morehada problem with the brakes in a month.They used to be a good service not anymore.

Took a second car to Chuck's and had another great experience. The service is by far the best…read morereason to choose this auto shop, but the work they do seems to also be great. I got an oil change and they diagnosed several other issues with the car. I chose to not pursue the work right away but mentioned that my tires weren't holding air. Turns out they were 10 years old and dry rotted. Chuck's was able to order new tires and get them mounted and aligned all in the same day. Every conversation I had with multiple employees was professional but friendly. I was temporarily in town and had this work done, but based on these great experiences, I'd go out of my way to go to this auto shop again.

These guys are great! I was traveling for work and had a low front tire. Stopped here on the…read morerecommendation of a coworker, and they did not disappoint! Super friendly and they filled all tires for free and said if it happens again come back. So it did, and I did. Turns out I had a nail in my tire. They patched it up and I was on my way! Plus they had a female behind the desk and I believe she works in the garage, too. How great is that? Love it! So if you ever experience car trouble around Sussex, Wi, stop by Chuck's and they will take care of you!

No nonsense direct diagnosis and efficient service. Parts were going to delay and they called…read moreright away to let me know, reasonably priced and very friendly!!

Great family-owned business! Service was done right, and the pricing was very reasonable…read more Appreciate the professionalism and quality work. Thank you

They were able to get me in right away. They checked my tire…read morefor a screw and it was not imbedded. They sent me on my way. Very helpful and friendly

Very disappointing experience from the very beginning…read more When I called, I specifically asked Michelle, "Does the tire price include installation?" I was told yes. But when it was time to pay, the total was about $200 more than Costco. Then I was told, "I thought I told you that was just the tire price." That felt very misleading. If I'm bringing my car to you for tires, obviously I'm expecting them to be installed--not taking the tires home to install myself. Even worse, when I picked up my car, I found a large gouge and other damage on the rim. I brought it to the owner, Jeff, but he denied responsibility. My advice: take clear before-and-after photos of your wheels and vehicle before leaving your car here. I'm extremely disappointed with both the communication and how the damage was handled.

Brought in my car to get my brakes and oil done. Told them to call me back before doing work…read more Called me back and said the calipers were shot and the battery needed to be replaced (it was a battery I bought only a few days ago) and they needed to special order parts and quoted me an absurdly high price and it would take 3-4 days. Told them I would just come get my car. They did the oil change anyways and charged me 30 bucks to inspect the car lol. Took it to a better reviewed and more reputable place nearby and they did the job for HALF the price shorewood auto quoted, the calipers did NOT need to be replaced, my battery was totally fine, and they finished the work the same day I brought it in. Take your car elsewhere. They either tried to aggressively upsell me or are employing incompetent techs.

Very friendly, honest service. I have taken my cars here for three years and have been very…read moregrateful to have them nearby. Keith even helped me out by giving me a free diagnostic on something that would have to be repaired at the dealer. Above and beyond. Long story short--don't hesitate! They are normally booked out at least a few days, and sometimes about a week or longer. There's a reason! Easy 5 stars. The only possible issue is that they can't do everything there...for some things, unfortunately, you will have to take your car to a dealer. But try here first!

Service is always good fair and reasonably priced and done on time…read more Best place for tires in the area

Excellent service at a fair price. I have been taking my 2 cars there for several years and have…read morenever been disappointed. Ny last trip they replaced my front rotors which I thought would be expensive. When I got the bill I found they covered the rotors and installation under warranty without even talking to me about it. On another occasion I had a loud rattle only when the car was cold and they found the problem that only required bending a metal bracket near the tailpipe. Very inexpensive fix and the noise has never come back. I am a 100% satisfied customer.

This is an amazing business with an equally amazing staff and quality of work! I was a long time…read morecustomer of A1; a move on my part made it difficult to get there, but I recently discovered the shop had also moved, much closer to my current residence. Wednesday I went there to tell them about a suspected brake issue; Lance, the owner, remembered me and we made an appointment for yesterday to have him look at the brakes. Yes, brakes and rotors needed immediate replacement and he and his staff did it right away. Wow. I was absolutely blown away by their quick, professional action, and the price was on target; but to me, knowing from many past experiences with Lance that I could trust him was even more important. SO glad I found A1 again, and I will go there for any needed maintenance and/or repair in the future!

I found this shop when I needed an IID installed. The shop and its crew has been a Godsend during…read morethis experience. Intoxalock was a nightmare and yet the support from A1 made it possible to tolerate until Intoxalock made it no longer possible. The only good that came out of Intoxalock is this A1 crew and the new trusted mechanics I found going forward. This shop is one that still puts people first and I will always highly recommend their services to everyone!!!!!