I have been to Handel's three times now and the first time there were only 3 employees but they…read morewere very friendly and patient as the line to get ice cream was getting longer by the minute. There is a small patio just outside where customers enjoy there ice cream. There is nowhere to sit inside. There are so many flavors to choose from. Note: The Dove Valley location does not have EVERY flavor listed on their website but they have so many to chose from you won't be disapppointed. During my first visit I selected a flavor that looked like it had chunks of chocoloate but unfortunately it was straight ice cream and looked nothing like the displayed photo. Nevertheless the flavor was good. For my second visit I chose a different flavor that contained coffee ice cream and oreo chunks and this flavor did not disappoint. Yum! The next visit was when the weather was getting hotter and so the crowd was much bigger. We were pleased to see 6 staff working and again all smiles and full of patience. Once again I ordered the coffee ice cream with oreos but I really need to try other flavors as they all look so good. We lined up inside but by the time we left there was a line out the door and along the building. This place is definitely popular. There are several online ordering options that may save you time.

My wife and I have been patronizing this location ever since they first opened their doors and we…read morecontinue to enjoy the experience. Management however does need to do a better job of providing enough staff to support the customer flow. This afternoon at 1:20 the line was almost out the door and there was one poor girl running her butt off trying to keep up. She was doing a great job but no employee should be required to support an entire store on what is obviously going to be a busy (hot) Sunday afternoon.

These cookies are on the pricey side but they are the absolute best in quality…read more There are kiosks inside the store to select your cookie choices and the workers will answer any questions you have about the cookies. Weekly rotations so you'll see different selections all the time. Ambience here is friendly, chill, and clean. Located at Norterra Shopping Center. Lots of available parking but the closest parking stalls get filled up fast. Sign up for their free customer accounts to rack up points for more free cookies.

We went in to get the kids some treat. The girl who checked us out was very sweet, no one had name…read moretags so I couldn't say her name. But she was very patient and had a big smile. One son ordered a cookie, and my other one decided he didn't want one. After thinking he then picked one so we placed another order. Again she was very nice. The girl in the back doing the cookies however was not. She was storming around, throwing the icing bags when making the cookies. I saw her break one cookie then still give it to the customer who bought dozen, he didn't notice, but she clearly couldn't be bothered to get him a new one. They are $5 each. He should not be getting a broken cookie at that price. When my order came she practically threw the box at me on the counter, I told her oh I ordered two. She got upset, and said 'what's the problem', pretty aggressive in tone and body language. I replied that I order two cookies but oh I just realized they were on two different orders, I'm sorry'. She walked away. The second cookie came out something she threw it at the counter and walked away. Extremely rude, if I wasn't with my kids I would have drawed attention to her customer service. In the car, my son said his cookie was melting. Strange, but I told him it's probably the cookie flavor and it was warm. But when we got home i noticed he didn't eat it, so I went to look and it was underbaked. I am not sure was was in the air but customer service in Noterra is pretty bad.

OMG this place is amazing! It's located in old town Cave Creek and is such a gem. Their selection…read morewas so impressive and their employees were well trained in ice cream. While I was there I was greeted by Ressa and was so stunned by her customer service. Will definitely be back soon!

This place is awesome! Homemade ice cream in fabulous flavors (they're all great), adorably…read morefriendly servers, great location in the heart of beautiful Cave Creek with plenty of parking behind the building and wonderful ambience surrounded by lush xeriscaped gardens

We really have become the time where they'll only let you sample one flavor ? How am I supposed to…read morefigure out what I want if I can only sample one flavor? Sorry you're in a mall surrounded by kids who want to come try a bunch of samples for free. Maybe you should have a sign that says "samples are for paying customers only" not "only one sample per person" It literally caused me to 1. Not sample anything and 2. Not get anything. My daughter and husband got some and their flavors were yummy but I was so thrown off by the sign of only one sample per person, I immediately was uninterested.

Omg! Cotton candy Gelato is bomb!! I go 10 miles to that mall just for the gelato! Little pricey…read morebut worth it

I love the Italian ice. I've tried many Italian ice and this is by far the best. This is my go-to…read morewhen I have my nieces and nephews, I add cool whip and pop rocks on top. Sometimes gummy sharks. Service is always great. No complaints. This cup shown in the picture is called "Cup of Laughter". 4" round and 2-1/2" height.

My husband was in the mood for something sweet and noticed this place had great reviews…read more I was a bit hesitant, but I'm always eager to support local businesses. I told him to choose whatever the staff suggested, and they recommended the salted caramel brownie ice cream. It was absolutely delicious! I would have never picked that flavor on my own, but it was a solid 10/10. I'd definitely make the drive just to get ice cream from here. WOW!!!! We will be back!

Pupetto's Gelato & Café never disappoints! Their customer service is incredible, and the Dubai…read moreaffogatos are my guilty pleasure . Everything from the paninis to the gelato, shakes, smoothies, and affogatos has been delicious. Great atmosphere, friendly staff, and consistently good quality. Definitely recommend stopping by!

So good!! Loved their ice cream . Was Visiting the area and my husband would have gone every night…read moreif he could. We don't have anything like this at home and wish we did. Definitely worth the stop. So many delicious options.

Very disappointed with my small serving of ice cream. I've been going to the surprise location for…read moreyears, and anytime I get a small scoop to go, the ice cream needs to be pushed down in order to fit the lid on. Pictured is a small dish of knot your average dough from the Peoria location. It's supposed to be two regular scoops and a small scoop on top, but it seems I got skimped on my ice cream. Not sure who trained the people at this location, but it doesn't seem like the serving I received is the correct size. I thought the motto is "we never skimp", but that seems to be what happened.

We stopped in this afternoon the first time. On our annual vacation…read more Very clean. a grade no health violations. Bright cheery with a location in a newer mall that has a Target store. Very expensive so watch those toppings that add weight. Toppings are packaged so people aren't touching them. I like plain tart because it's my favorite . My yogurt was kinda watery and not creamy so it could be improved. . My daughter and the 2 little grandsons also had cups and liked the flavors. We will be back. Highly recommended.

While I have been going to Cherry on Top for years for frozen yogurt, my most recent time was a…read moredisappointment, unfortunately. Most of the flavors and machines were either not working and/or not available and the toppings were lacking. My favorite, the smashed ice cream cones, were not available. It was clean inside and the staff are always nice. It was definitely very busy, too. However, upon getting to the car and eating the frozen yogurt, all the flavors tasted very sour. This definitely did not seem right. Cherry on Top is usually very good and I hope to go back and have a different experience soon.