Went in to a pretty busy shop this afternoon with 2 friends. our ages range from 59 to kissing 81…read more Our senior member decided to get some advice on what makeup to use and how. She got very lucky in finding LAURA. Laura is a very new employee but for a young woman, a seasoned veteran of the makeup wars. She did a phenomenal job if applying the correct types of makeup for skin type, tone, issues, walked our friend carefully through the application processes, recommended primer, foundation, brushes, etc., answered a zillion questions from all three of us, ran around to help us all select proper colors for blush, lipstick, etc., and was exceptionally friendly, knowledgeable about products for skin types, etc., as well as demonstrating the patience of a saint in dealing with 3 lunatics. Our friends' mini makeover turned out very well and she was so happy and pleased with the results, especially with a couple of problem areas. If you go into this location, ask for LAURA, you will not be disappointed. Terrific customer service. A real asset to the company. Give that woman a raise!!!

From the owner: Feeling good is always a good look. At Benefit at Ulta Florence, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Massage was a gift for my niece and she raved and raved about Ashley!…read moreShe is a massage officiato and knows a great one versus an ok one. So thanks!

Got my mother a spa day for her bday and this was her response…read more. Aaron was my nail tech. She was amazing. Gentle, kind very professional. I just found the right nail tech. Thank you for making my spa day so delightful. Ashley did my body massage she has anointed hand. I have a new body. I felt amazing. Hope to see you soon for my next massage. Courtney did my facial. She did an excellent job on my brown skin. See you soon Courtney

0 out of 0 in the current owners and their attitudes not only towards me but their employees. I can…read morenot believe it went from a gold level studio under its pervious ownership and the current owner has ran a business straight into the ground. More women need to call corporate and complain because they even treat their employees horribly. Know any area around FLORENCE or all the way to LA, CA should shop with Leighs Merle Norman in Lake City, SC. She mails you your products directly , her customer service, and work ethic is exactly how the business got started by a woman with vision in her kitchen. My hope and goal in writing this review is that corporate takes it seriously when a customer spends as much as I do at a studio and have since I was 16 and now about to be 42 they need to really go in and rethink who is owning their franchise. I wish the current owners well but not in owning a studio who the original dream and mission of Merle was started on.

Merle Norman in Florence is a beautiful studio . You will love the friendly and knowledgeable…read morebeauty consultants they really take the time and listen to your skincare and makeup concerns . You will leave feeling so glad you decided to choose Merle Norman in Florence !!! Just ask for one of their free express facials !!! So relaxing !!!

I was very scared to go out of my comfort zone & get hair dyed & highlighted.But in the end Patsy…read moreis a miracle worker.Absolutely what i was wanting.I do not have to search in future.She is Awesome & now my permanent stylist.Highly recommend.Everyone was friendly & made me feel comfortable.

I am blown away with how my hair turned out! Had been growing it out for about a year, I was…read moredefinitely ready for a change. I was able to get a same day appointment which was a plus! Kaylyn was the one who did my hair and she absolutely killed it! I showed her how I wanted it and she delivered! Will be returning when it's time to get a touch up!

WORST EVER !!! Stylist had no clue what she was doing. Did a 30 minute consultation explained that…read moreI wanted to get low lites removed, she used 10 volume developer!!! That only deposits, it doesn't lift anything!!! Will NEVER go back : (

A great group of hair stylists very professional Kaila…read moreTurberville never ceases to amaze me very creative she has been doing my hair for a long time !!!!! A very welcoming atmosphere from all

Great staff, super helpful and dedicated to happy customers. Our girls changed their colors a few…read moretimes and the team just rolled with it. Love our nails.

The staff is very friendly and it's a cute atmosphere, but I have a serious problem with how fast…read moreand sloppy they do their services. This was my second time getting a pedicure from them before a vacation and after I left, the polish was peeling off of my toe nails within an hour. I'm all about giving second chances, but I will not be returning.

The customer service in the whole store needs improving. The Salon people talk over you instead of…read moredoing your hair properly. The brow bar had the skin ripped off of my eyes, cause she was busy wanting to help another customer. On my last visit, the wax ripped the skin off of my face. Now I have scars on my eyelids.

Do not go to this ULTA If you are a person of color!…read more I entered the store to no greeting with 4 associates on the floor. I immediately said wow, I continue to the fragrance section as I had driven to this specific location as it's the closest to me traveling. An hour and 10 minutes. I then stand at the counter, the associates asks the persons walking by did they need any help and were greeted! A disgust and complete waste of my time!!

The first time here got a nail filled by Tom. He was gentle and did a great job. Got a pedicure by…read moreYuki she was gentle and did a great job, too! I'm happy I chose this place. Prices are fair. Clean, and they have lots of booths for nail work and massage chairs for pedicures. Staff are all very nice and easy to communicate with. Definitely thee place to get pampered

It all depends on who you get. Some are good with nails. Others are good with feet. Overall, I…read morewould probably use them again.