First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

I went in because another mechanic was trying to overcharge me for inspection. I gave the mechanics…read moreat Frank's' the rundown and they took a look at it and inspected my car. As suspected there was nothing wrong with my car. Solid olds school shop

I had my car inspected and it went well, the staff is very friendly! I would highly recommend.read more

Took my car in for an inspection, tite rotation and a slow leak in my rear drivers side tire. They…read morefinished in a timely manner and were very great to work with over the phone. They also gave me the nail after they pulled it out and attached it to the paperwork. Overall it was a very positive experience and would recommend this place to anyone looking for somewhere to go.

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

I was quoted for repairs on my new Tacoma that were not included in our initial inspection, and…read morequoted for unnecessary work not required (according to Faulkner Toyota). This place is definitely in business to take advantage of unsuspecting customers. I received quotes 3x less than the original quote from LTM. Be diligent and do your research. I would definitely not recommend this place. Dishonest, and denied any wrongdoing when I questioned their motives. Shop elsewhere

I was involved in an accident where I was not at fault. I found myself looking for a body repair…read moreshop. I have a Toyota 4Runner so went with LTM Collision Center. I am also disabled and without my vehicle I have no way to transport my mobility scooter. No rental place has this capability either when renting a vehicle to attach my rack for the mobility scooter. I found myself house bound and although I could drive I was unable to walk distance so I was also car bound. Anyone who has been diagnosed with clinical depression, knows isolation is not ideal. I worked with Mike at LTM and voiced my concerns. He listened and I truly felt heard. I was so pleased and grateful when they were able to fix my 4Runner within 15 business days from time of crash. I was so impressed with their willingness to help me get back on the road with my vehicle so I was no longer house bound. My vehicle was also washed along with the inside wiped down. I barely recognized my own vehicle when I pulled in to pick it up. Thank you to all who jumped through the hoops you all did to get me back to functioning outside of my home. Thank you for listening to my concerns and acting on them. It truly is appreciated! I hope I never need to use your services again, but if I do, I would return for sure. Thank you!

Great service and excellent results. Had them Install a new…read morecustom exhaust and it sounded awesome

This has to be the best place to get your car work done in PA…read more They are a solid shop and stay within the estimate when working on your car. They called me and said that it would be a little over a grand in work. I thought it would end up being more after the work, but it ended up being exactly on the dollar. They know exactly what they are doing and take the best car of your car. I have an older truck and parts are hard to find, and they got them all at the best prices I've seen!! Pilgrims is my new shop for everything!!

This was my second time using Bik's Auto Collision. My husband had some body work done on his…read moretruck earlier this year and was pleased with the service. Mike is wonderful to work with through the whole process, from working with insurance and rental car companies. Personal service is always a plus, Mike apoligized for not being there when I dropped off my vehicle. He also apoligized for the vehicle I was driving as a rental (haha). Highly recommend Bik's Auto Collision for any body work you may need.

Michael Bik and his team of craftsmen did an outstanding job of repairing my Chevrolet SSR…read more Because the truck is nearly 20 years old and a rare color, matching the paint was very difficult, but the results are flawless. Communication throughout the repair process was timely, the job was completed when promised, and the price was a great value. Highly recommended!

Wayne is awesome! He is honest, reliable, and does excellent repairs, very kind person! Obvious…read morethat he loves what he does and is very driven. Thankful that I found him! Would give 10 stars if possible! Thank you, Wayne!

Wayne is very knowledgeable about all cars, especially European cars. He's helped me out multiple…read moretimes on BMW and Mercedes on issues other shops couldn't.

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.