I cannot say enough good things about Angelus and the staff. It was our first time visiting earlier…read morethis week. It was easy to save a spot, the pricing was fair, the office was so comfortable and welcoming, and the staff was the best. Buddy instantly loved them all. I selfishly wish so much that they were open for preventative care as well. We would be their first clients!

I can't say enough good things about this urgent care clinic. I brought my cat in recently, and…read morelet's just say--she's fierce. Vet visits have always been stressful for both of us, but the team here handled her with such calm, skill, and kindness that I was honestly in awe. They didn't rush or manhandle her. They moved slowly, spoke gently, and created a peaceful environment where she could actually be examined without the usual drama and fear. I felt seen, supported, and truly grateful as a pet parent. It was the first time in a long time that a vet visit didn't leave me emotionally drained--and my cat came out calm too! That says everything. Thank you for your care, compassion, and professionalism. You've definitely earned our trust and future visits

I went in to have my 16 year old Pugs anal glands cleaned. My pup is old and has ailments. This…read moredoctor took the time to talk to me about her and assess her condition. I needed to know if I was just hanging on to her for to long. I walked away with a clearer idea of dealing with an old dog and knowing when it was time to say goodbye. You cannot put a price on someone taking time to listening, explain and offer comfort. This Vet is a gem.

The best,helpful,empathetic.they offer home visits to their patients for euthanasia.Both dr. and…read morenurse are excellent communicators.

It truly saddens me that my dog had to sit in a crate for hours on ends for a tech to show up…read more Instead of them just letting us know when the tech is there for us to bring our sweet pooch in, they rather have him sit in a crate alone for hours. It is truly sad that they would have him just sitting there, instead of with his family and they could just call us when the tech shows to bring him in. Very very disappointed in this place for supposedly how wonderful they are. Seem to be a place that only cares about money, and not you sweet pets

Very recently my cat had an infection in his paw; Kennebunk Veterinary office got me in quickly and…read morewe were seen by Dr. O and his Assistant. They were great and immediately I knew my boy was in capable, kind hands. He is doing so well now and is back to his playful self thanks to excellent veterinary care. Thank you Dr. O and Isabelle!! Terry

My 15 year old dog came down with kennel cough from a new rescue that was adopted by a family…read moremember or Loyal Companion.. it was two days before Thanksgiving and her usual vet couldn't get her in for two months . So I called Wells Dog and Cat Hospital on Tuesday and was given an appointment for the next day.. I knew that it would be a long weekend if I didn't get her in.. Lesley welcomed us right away and took us into an exam room and it was verified kennel cough.. I was concerned about our cost and Lesley assured us that she would take care of us.. I received two prescriptions for Lily which I took to my pharmacy and was filled inexpensively .. Lily was very comfortable with Lesley and the vet. We have made a decision to return to the Wells hospital due to the care and how quickly we could get an appointment. BTW. I have a $25 referral card if anyone needs to book a new patient appointment, and we'll both receive $25.. send me a shout out. Very caring employees and doctors

My regular vet moved too far away so I've been looking for a new one and I brought my cat here for…read morethe first time I was happy to hear the first office visit is free. (I should've known better than to fall for that because nothing is free at a vet.) I brought him for possible crystals in his urine. I was seen by Erin Forbes and a tech. I explained what was going on and after a few minutes of listening to them I let them both know my cat is very sensitive to loud voices, hoping they'd take the hint. (Especially in a cold echoing room that smells like other frightened animals.) And I could see on his face that he was totally freaked out. Well they just kept on talking as loud as they were before. I mean, it was even loud for me. But not even a HINT of talking even a tiny bit quieter to make him more at ease. I can see not being a people person (which Erin Flynn definitely is not) but as a vet, shouldn't you at least be an animal person? Isn't keeping them calm sort of the first thing you'd do? So she recommended a urinalysis which is done in-house and that usually means it's a bit more economical since it doesn't involve a lab and sending it out etc. When they brought him back in he FLEW into his carrier (normally he likes to check everything out and hops onto things to see what's interesting) The results came back and no crystals. (Although she did recommend an additional $250 test that was not really necessary but still looked at me like I wasn't taking care of Puddin' and sort of threw her hands up saying "Ok. Your cat" So in the same LOUD VOICE, she told me that he needed to lose weight (he is not a fat cat. He's 12 lbs and a fairly large frame.). She said all cats should be 11 lbs. She gave me a few anti inflammatory pills (which I have no issue getting in them) Then she mocked people for not being able to do this. "You just grab them and shove it in. Easy". (Seriously?) and went on to talk about people like they were idiots for not being able to do this. Then she told me she had to laugh about when I said Puddin' was scared of really loud voices and that she and the tech were the "loudest people in the office." She actually laughed about this to my face! At that point I just wanted to get the hell out of there. She was STILL being incredibly loud and I was just done. When I went to pay the bill, that in-house test (that is normally around $100) plus a few pills was a total of over $300. That's just insane. So this is where they make up for the "waved office fee". That, to me, is a scam. And when I asked about the cost and why it's so high, the front desk said "well I have to clean the machine etc". Umm. Ok. Well isn't that what you get paid to do? I know that he prices are nothing to do with them but they really need to come up with a better explanation than that. I just looked on the site to see what the vets name was to include in this review (ERIN FORBES) and she's not on the list of vets anymore. So maybe she left. (And this was only 2 weeks ago) Maybe there were other issues with other customers? Who knows. But I found her to be judgmental,, cold, obnoxious, condescending, dismissive and yes, very, very LOUD. This was not just a bad day. This was just her. And I will NEVER be back here or anywhere she is at. Worst vet I've seen in decades.

As both Mao's adopter and a registered nurse, I was extremely disappointed by the lack of medical…read moretransparency during his adoption. Before adopting Mao, I specifically requested his surgical records but was told his urinary issues had been resolved with surgery and was not allowed to review the paperwork. I never spoke with a veterinarian or medical staff, despite later discovering in his records that a veterinary consultation with prospective adopters was recommended. It was only six days after adoption, on the day we rushed him to the vet for another urinary blockage, that I finally received his complete medical records. Those records revealed that Mao had experienced two urinary blockages while in the organization's care, had only been off medication for one day before being medically cleared for adoption, and was recommended for a foster observation period before permanent placement to monitor for recurrent urinary issues. None of these recommendations were followed, and none of this information was disclosed to us before adoption. From the day we brought Mao home, he showed concerning urinary symptoms, including frequent urination. We carefully followed all instructions, fed his prescribed urinary diet, and monitored him closely. Despite this, he suffered a third blockage just six days after adoption and required emergency treatment. The outcome was devastating. After veterinary evaluation, we were advised that due to the severity of his urinary disease, possible kidney damage, and a potential diabetes diagnosis, he remained at high risk for future blockages even after additional treatment. He required another unblocking surgery and is now being evaluated for Perineal Urethrostomy (PU) surgery. Faced with the likelihood of ongoing complex medical care beyond our ability to provide, we made the heartbreaking decision to medically surrender him so he could receive the treatment he needed. My concern is not that Mao had medical issues. Animals with special needs deserve loving homes. My concern is that critical medical history, documented recommendations, and the seriousness of his condition were not fully disclosed before adoption. Full transparency allows adopters to make informed decisions and helps ensure animals are placed in situations where their medical needs can be properly anticipated and managed. Despite everything that happened, we loved Mao deeply during the short time we had him. In just six days, he became part of our family, which made the decision to surrender him even more painful. We wanted nothing more than to give him a safe, stable, and loving home, and we were fully committed to following his medical care plan. What makes this experience so difficult is the feeling that Mao was not set up for success before adoption. Given the severity of his medical history, the lack of disclosure, and the absence of the recommended observation and veterinary consultation, it seems he was placed for adoption without the safeguards necessary to ensure he was truly stable. Looking back, it is hard not to feel that Mao was denied the best possible chance at a healthy and happy transition into a permanent home. He deserved better, and I hope lessons are learned from his case so that future adopters and animals do not experience the same heartbreak. Do better.

Been waiting 2 weeks to see and hopefully fully adopt Toast . Just want to say the humane society…read moresays it's easy to transition a indoor/outdoor cat to the preferred status of a solely indoor cat. Reference online article. Disappointed to say the least. I've missed out on the opportunity to be her Kitty mom.

I cannot recall the last time I felt an investment was so worth my money and time. Dr. Hill is such…read morean amazingly empathetic, understanding, kind veterinarian who is making life for us and our 15-year-old 75 lb lab/pit baby so much more enjoyable -- both physically and cognitively. Without going into too much detail, our girl had seemingly overnight developed intense dementia, extreme separation anxiety, and her arthritis had become worse. We were searching for at home euthanasia specialists in case we needed to help her get the help she may have needed, but we also weren't sure it was time. Finding Haven and Dr. Hill on Google is the best thing that's happened to us in a WHILE! One call to her and she explained that while she offers that service, she also specializes in senior dog care and can do a normal assessment or even develop a full hospice/palliative care program for her if we saw fit. She listened to our specific situation, repeated it back to us in her own words to help illustrate that she truly understood what we needed her help with and that she thought she'd be able to help, and my husband and I could finally sleep again. And now, thanks to Dr. Hill's recommendations, Chloe is sleeping through the night again too! I'm sure there will be hiccups along the way but after one session with her, we've learned cognitive training tools, a new people-food diet to help her, and the trick of putting yoga mats down for helping her not slide on our floors! Chloe is already doing better. Thank you, Kelly! I cannot share enough good things about your business for anyone having a senior dog!!

Would not recommend Dr. Hill at all, she is rude and condescending. We had the pleasure of using…read moreone of the other vets and she was wonderful. Unfortunately we had issues in receiving our loved one back and after talking with Dr. Hill in the issues we had, she was very rude and condescending with unfortunately has a negative effect on her as she is the owner. We spent a lot of money having our beloved pet using the aquamation process and what we received back was not at all promised. Dr. Hill is connected with Tranquil waters and I don't recommend them at all as they made promises to us which were not received. If I were you I would totally find another company.