I had an absolutely wonderful stay at this hotel, and I can't recommend it highly enough. From the…read moremoment I pulled up, the atmosphere was welcoming, but what truly set this experience apart was the incredible service. ​A massive thank you to Angel at the front desk. Truly an asset to the team! Angel greeted me with such genuine warmth and went above and beyond to ensure my check-in was seamless and that all my requests were handled with a smile. It's rare to find someone so attentive and professional; they really made me feel like a valued guest from minute one. ​The room was pristine, the amenities were top-notch, and the location was perfect for exploring. If you are like me and get anxiety about Parking be rest assured spacious Parking lot $25 fee but we'll worth it. However, it's the "people first" attitude--led by staff like Angel--that will definitely bring me back here.

Everything is broken and under repair yet the rates are full price... the elevator doesn't have an…read moreactive permit, the ice machine, shower handle is missing, the remote doesn't have batteries and then there's the $10 water? I got a large bottle of water from a hotel in Beverly Hills for less than that, and it came in a glass bottle. Also noticed that the elevator permit expired months ago, no wonder they don't work.

We needed a one night stay before going on a cruise. This hotel was about a 20 minute drive to the…read moreport. We booked 2 beds since there was 4 of us. I liked the luggage rack that was available for anyone to grab and use. That was very helpful since there were 2 kids with us. Rates: become a rewards member online to get the best rates which can vary as much as $30/room depending on whether you select the option for a nonrefundable & non-cancellable rate 24 hrs after you book. The rate will also vary depending on when you book when it's high season such as summer time. Parking included and plenty of spaces. Computer room available if you need to print or access to computer. We didn't need it but nice to know it was available. Small exercise gym room also available which we did not use either. Breakfast was surprisingly quite extensive: variety of breads to toast, cereal, drinks,, coffee, make yourself waffle, sausage patty and eggs. Staff member was there cleaning up, refilling as needed and helping customers with making the waffles if needed. Room had everything for our needs - frig that was bigger than the average mini frig. Wall art had asian zen calming theme. Had a non-carpeted floor which is different (not a problem). No time to use pool. No complaints here.

Location good and was accommodating for our needs, friendly customer service, housekeeping very…read morenice as well, the phone in our room didn't work and they didn't come and fix it, stayed for 2 nights and 3 days, so no biggie. Breakfast had very good options and was clean, and there were ample parking spaces available as well.

This was my first time staying at the Courtyard Marriott Los Angeles LAX…read more I was in the area for work and wanted to try a couple different places in the area to stay at. The lobby of the hotel is quite impressive. Amenities look pretty nice as well. The rooms, however, are a little bit dated and you could tell that they renovated the rooms, but some of the bones are still old feeling but it's fine The property is pretty large and a shares things with the residence inn. Not sure if they divided up by floors or however but it's a pretty big property if you're counting everything. The team members are pretty nice. The parking situation is interesting as well. I'm not sure how they're able to have so many spaces considering how large the hotel is. Otherwise it's a good option to stay where you're close to LAX but not that close where it's hectic.

Great location and staff. No complaints here. The location…read moreis nice and easy access to the airport. Parking has a daily fee and is to be expect in the area. Clean rooms and they have kitchenettes with Microwave, Refrigerator and an electric stove.

This place is absolutely amazing. I stayed there for three weeks when I moved back from Texas. It…read moreis a great location and super close to everything. The rooms are very clean and the staff is very nice. There is lots of parking and a jacuzzi, I would definitely stay here again.

On Saturday 6/13/26 my Family and I visited LA for business and a Birthday Celebration for a…read morerelative,of which we prepaid!When we arrived our rooms were NOT ready and had to wait an extended hour to get one of our rooms!But what makes matters worse was when my wife went to check in the Manager refused to help her due what I believe is racism,he flatly refused to service her!!So another nice representative said she would(she was a nice Mexican younglady)After finally getting in one room(315)we noticed broken glass all over the bathroom floor with small pieces everywhere,so bad until we had to wear shoes and not even socks!A VERY UNPROFESSIONAL and UNACCEPTABLE PAID situation!I will be contacting The Corporate Offices and Management in reference to all of this! David and Regina Barron!!!!VERY DISAPPOINTED BEWARE EVERYONE

Our stay Shade Hotel was absolutely Amazing. From the super fast Valet service to the Bottomless…read moreMimosas, this is a must stay experience. Being in the Heart of Manhattan Beach happenings, Shade is within walking distance of a plethora of superb restaurants, boutique shops, vibrant nightlife, and of course the Beach. The room was over-the-top luxury, incredibly trendy yet exceptionally comfortable. From the rooftop pool to the delectable breakfast, Shade is in a league of its own. I'd also like to give a shout to Ron, Matty and Victor, you guys truly made our trip very special.

Special Sunday lunch they have nice slow music and the best view and the service is really…read moreextraordinary I really like it this place is one of my favorite

10/10 across the board! If you're looking for somewhere to…read morestay, make sure you check them out! Let's start with the parking lot: It's was very clean, plenty of spots to park in. The lobby: insanely nice and clean! Smelled amazing! I was able to purchase snacks in the lobby too which is always a plus! The room: Clean and smelled amazing. I usually bring my own cleaning products anyways to just wipe down common areas only because my OCD doesn't let me sit still if I don't but nothing that I used showed signs of dust or anything! THE STAFF: (Here's where they really shine) We ran into a problem with one of our neighbors but! We contacted the hotel's front desk and OMGGGG, Alejandro is you read this, thank you! He handled my complaint seriously and with the most friendly and positive attitude! I appreciate Alejandro so much! Shoutout to the whole staff honestly because during breakfast, they were just ON IT! If they noticed that something was running low then they would stock everything right away! And if someone left a mess, it would get cleaned super quick. They were also very helpful and wonderful people. Amazing staff. I saw a couple of housekeeping ladies as well and all of them seemed positive and happy to be there. The vibes were just out of this world. I will definitely make this my permanent spot for when I travel close to there. Thank you Homewood Suites. You guys killed it! Especially Alejandro!

I did not plan on doing a review of this Hotel, but I must…read more   Room 112   Unfortunately, I will not be as organized and detailed as my other hotel stay reviews.   The hotel has a modern feeling lobby and dining area, but the interior hallways and the room I was in feels old...the hallway carpets and lighting is a bit on the dim side.   Front Desk- Staff is not attentive.  No initial greeting.  No information regarding breakfast time and locations given.   Failed to provide Hilton Honor Benefits.   Reported issue with Southern Exterior door. The card reader would accept the card or digital key, the door would click but the lock would not release.     Housekeeping staff is friendly and welcoming.   Room was clean but supplies were lacking less than 25% body wash (see photo).  I am very happy with the condition of the room.  Pretty much dust free from all common surfaces.  Top of ceiling fan blades need cleaning. The mattress needs to be flipped or replaced... when you sit down the edge it really sinks.   Food Service Staff greeted me every morning and made sure everything was setup on time.   Food offerings for breakfast has been really good.  Everything tastes and looks fresh.  There is even Almond milk available!!   The coffee that is supposed to be ready throughout the day is either cold or out.  2 days straight around 3PM... cold Robust coffee and the regular coffee is out. There is a $20/day self parking fee for a shared unsecured lot

Apparently my company said, "Let's send our employees to an elegant European manor in Hawthorne!"…read moreBut accidentally booked us at Haunted Mansion. Honestly though...Who thought decorating the room with antique furniture, heavy curtains, creepy paintings, and dim lighting was a great idea?! I'm supposed to sleep here peacefully like that wardrobe isn't about to open by itself at 3 a.m?!? Although the decor is creepy, the room is clean, and the room is spacious. Front desk staff is nice. And great options for food around and in the hotel.

We've stayed at Ayres Hotels in several major beach destinations throughout California since…read morediscovering them during COVID, and they have consistently exceeded our expectations. Ayres strikes the perfect balance between boutique charm and affordability. The properties are clean, welcoming, and family-friendly without sacrificing comfort or quality. The staff has always treated us exceptionally well, making every stay feel personal and relaxing. One feature we especially appreciate is the thoughtful layout of the common areas. There are multiple comfortable seating spaces throughout the hotel, making it easy to gather, work, or simply unwind. The fitness center may be small, but it's well-maintained and has everything needed for a good workout. Breakfast, happy hour and dinner daily. And a surprisingly underrated perk: the conveniently located restrooms on the main floor. When you're traveling with family and the bathroom in your room is occupied, you'll be grateful for this thoughtful touch. If you're looking for a hotel that doesn't break the bank and never misses the mark, Ayres is an easy choice. We continue to return year after year and highly recommend it to anyone traveling throughout California.

This review is a little long but worth it…read more I've been staying here for a while and the service is unmatched. Moving and inspections can be a headache, but their professionalism and genuine helpfulness made a stressful situation actually manageable. The staff is incredible, specifically AGM Brian, Carla, and AJay, who go out of their way to make you feel at home instead of just another guest checking in. I work in hospitality myself and treat my guests as if they were guests in my home, not just guests eating at my restaurant, so to experience that from other service industry members was a huge green flag for me. Housekeeping is top-tier, I came back to a room so clean it felt like I'd done it myself. When I needed to switch rooms, Carla handled it immediately with zero hassle. And when I accidentally left my personal pillow from home in the room I had switched from, housekeeping brought it to my new room right away. On top of that, the security is always on point, walking the floors and staying visible at the front, which makes me feel completely safe. If you want a place that's clean, professional, and actually cares about your comfort, this is it.

Staff receive a 5 Starr. They were great stuff with great customer service rendering above and…read morebeyond and thats why I would go back. Each one made a positive difference there. Carla Colleen Jael Sachi Thank you ​

The view is beautiful. The amenities such as fire place and…read morethe TV didn't work. Great guest service at the front desk.

**Good Night, Don't Let the Bed Bugs Bite**…read more Since 2020, The Beach House in Hermosa Beach has been my preferred staycation destination. Although the front desk staff often made me feel more tolerated than celebrated, the stunning views kept me coming back and with no room service available, my interactions with the staff were limited to check-in and check-out, allowing me to enjoy my visits in peace. After my mother passed away in July 2025, I chose this hotel to help me cope during my first birthday, Thanksgiving, and Christmas without her. The beach has always served as my sanctuary. However, during my last stay in December 2025, I unknowingly left with an unwanted holiday gift: BED BUGS. That's right BED BUGS AT THE BEACH HOUSE, HERMOSA BEACH, CALIFORNIA! Throughout 2025, The Beach House was my only travel destination. In January 2026, I began to notice itching, and by February, I was experiencing severe reactions without understanding the cause. One night around 3 a.m., I spotted a bug crawling on my pillow. After killing it, taking a pic and asking Google to identify, I discovered it was a bed bug. Having lived in my home for over 50 years without any bed bug issues, I was shocked. I immediately contacted an exterminator, who confirmed the presence of bed bugs, likely brought in during my December visit. Given that my only travel in the past year was to The Beach House, I knew where they originated. Fortunately, I caught the problem early, but it still cost me $2,000 to eradicate them before they became an infestation. I stayed on the 3rd Floor in an Ocean Front Suite I guess you can say I got more than I bargained for. SHAME ON Beach House Hotel Hermosa Beach for not maintaining a higher standard of care to protect guests from BED BUGS!

My family and I stayed here over the Memorial Weekend. We checked in at 5pm the front desk was so…read morenice. She gave us a room on the 5th floor with a great view. The continental breakfast was great no complaints everything was tasty. My only issue was that we were told that housekeeping comes every other day and the day we expected them to come to at least change the towels we were told that we had been rescheduled and would have to wait another 2 days. I spoke to the Front desk and we had housekeeping come up that same day. They were all very nice. I will recommend this hotel and will come back.

Stay: 11/19/25-11/23/25…read more A lovely time at TownePlace Suites. The absolute nicest staff...literally every person we encountered. May, Kenyatta, Alma, Tanya..everyone greeted us with smiles and hellos during our stay, answered questions and accommodated our needs. Our room was huge! There was a seating area, dining area, two beds, fridge, stove top, microwave, dishes, pots, pans, and generous sized bathroom. Heated pool, jacuzzi and gym to meet our fitness needs. Hot and cold breakfast options every morning which was nice. I took a couple of walks to run errands and passed an abundance of local businesses to patronize. This location is a bit further from family, however our awesome experience will cause us to become repeat guests.